PROFILE OF SELECTED INDICATORS
U.S. POSTAL SERVICE

Permanent Work Force: 751,711

Total Work Force: 854,376

• Postal Service's permanent work force participation rate for women was 37.78%, for Blacks was 21.25%, for Hispanics was 7.48%, for Asians/Pacific Islanders was 7%, and for American Indians/Alaskan Natives was 0.56%.
• Postal Service's top four major occupational areas are Postmaster, Postmaster/ Supervisor/Administrator, Clerk, and City Carrier.
  • In the Postmaster occupation, the participation rate for women was 55.24%, for Blacks was 3.81%, for Hispanics was 2.95%, for Asians/Pacific Islanders was 1.66%, and for American Indians/Alaskan Natives was 1.38%.
  • In the Supervisor occupation, the participation rate for women was 33.64%, for Blacks was 28.37%, for Hispanics was 7.30%, for Asians/Pacific Islanders was 3.89%, and for American Indians/Alaskan Natives was 4.91%.
  • In the Clerk occupation, the participation rate for women was 54.24%, for Blacks was 24.85%, for Hispanics was 7.16%, for Asians/Pacific Islanders was 9.77%, and for American Indians/Alaskan Natives was 0.58%.
  • In the City Carrier occupation, the participation rate for women was 24.52%, for Blacks was 17.11%, for Hispanics was 9.65%, for Asians/Pacific Islanders was 7.17%, and for American Indians/Alaskan Natives was 0.47%.
• Postal Service's GS-14 and GS-15 grade level participation rate for women was 29.06%, for Blacks was 16.76%, for Hispanics was 5.97%, for Asians/Pacific Islanders was 3.49%, and for American Indians/Alaskan Natives was 0.02%.
• Postal Service's Senior Pay Level participation rate for women was 26.39%, for Blacks was 13.13%, for Hispanics was 5.68%, for Asians/Pacific Islanders was 1.77%, and for American Indians/Alaskan Natives was 0.51%.
• People with targeted disabilities were 0.93% of the total work force. The estimated availability for people with targeted disabilities is 5.95%.
• Postal Service completed 9,340 ADR efforts during the pre-complaint process; 5,956 resulted in settlements or with no formal complaint being filed.
• There were 20,394 instances of pre-complaint counseling. Six thousand three hundred and sixty-three individuals filed 9,931 complaints.
• Postal Service completed 654 ADR efforts during the complaint process; 335 resulted in settlements or withdrawals.
• Postal Service settled 2,007 complaints.
• Postal Service paid $5,238,803 for corrective actions: $2,129,005 for front or back pay awards, $1,933,626 for compensatory damages, and $860,408 for attorney's fees.
• Postal Service issued 4,081 decisions on the merits. Eighty-six findings of discrimination were issued.
• Postal Service took an average of 350 days to process a complaint from filing to closing. The average processing time for a merit decision was 549 days.

Table of EEO Indicators

This page was last modified on June 26, 2003.

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