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Collections Guide to Defaulted Student Loans

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Contacting Collections
 
The Department of Education currently contracts with several collection agencies to administer many of the collection activities of our accounts. Only those accounts which fail to establish and adhere to a repayment arrangement are subject to assignment to a collection agency by the Department's Debt Collection Service. Those accounts assigned to a collection agency are assessed additional collection costs.

Collection agency employees are trained to comply with the terms of the Fair Debt Collection Practices Act which governs collection practices by debt collectors. When Debt Collection Service is notified in writing of complaints concerning our collection agencies, we review the evidence and take the necessary action to correct the situation.

 
Progressive Financial Services
P. O. Box 24098
Tempe, AZ 85285
(800) 253-8167
Collecto, Onc. Dba Collection Company of America
P. O. Box 5369
Norwell, MA 02061-5369
(800) 896-0282
Allied Interstate, Inc.
P. O. Box 26190
Minneapolis, MN 55426
(800) 715-0395
Pioneer Credit Recovery, Inc.
P. O. Box 99
Arcade, NY 14009
(888) 287-0571
NCO
P.O. Box 41420
Philadelphia, PA 19101-1420
(888) 475-6741
The CBE Group, Inc.
Po Box 930
Waterloo IA 50704-0930
(800) 410-8089
Diversified Collection Services, Inc.
P.O. Box 9049
Pleasanton, CA 94566-9049
(888) 335-6267
Allied International Credit Corp
P.O. Box 813220
Smyrna, GA 30081
(800) 464-2076
CollectCorp
P. O. Box: 960
City, St Zip: Phoenix, Arizona 85001
(877) 719-7015
Premiere Credit of North America, LLC
P.O. Box 19289
Indianapolis, IN 46219
(866) 808-7286
Account Control Technology, Inc.
P. O. Box 11750
Bakersfield, CA 93380-1750
(866) 887-2800
GC Services
P. O. Box 27323
Knoxville, TN 37927
(866) 846-9964
Financial Management Systems
P.O. Box 1423
Elk GroveVillage, IL. 60009-1423
(800) 889-6321
West Asset Management, Inc.
P. O. Box 725169
Atlanta, GA 31139
(800) 270-1022
Financial Asset Management Systems, INC. (FAMS)
P.O. Box 81401
Atlanta, GA 30341
(888) 668-6925
ConServe
P.O. Box 190
Fairport, NY 14450-0190
(866) 804-1700
Van Ru Credit Corporation
P. O. Box 1027
Skokie, IL 60076-8027
(888) 337-8331
Nationwide Credit, Inc.
P.O. Box 290276
Nashville, TN 37229
(866) 381-5530
Maximus
P.O. Box 9265
Oak Brook, IL
60522-9265
(800) 863-9025
Aman Collection Service
P.O. Box 1149
Aberdeen, SD 57402-1149
(800) 874-8969
Collection Technology, Inc.
P.O. Box 7888
Burbank, CA 91510-7888
(800) 620-4284
 

 

 

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