Workforce Development Case Study
The Office of Disability Employment Policy (ODEP) is conducting a case study of 12 WIA-assisted sites to provide U.S. Department of Labor information that will enable practice to inform policy and improve performance results of WIA-assisted programs to serve people with disabilities. Since states' initial implementation of the Workforce Investment Act (WIA), One-Stop Career Centers (One-Stops) and youth services have been addressing the challenges of serving all customers, including those with disabilities. This study focuses on impact evaluation and customer satisfaction.
More information about the Workforce Development Case Study is available here.
Two summary reports are available:
