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ExpectMore.govExpectMore.gov home pageEXPECT FEDERAL PROGRAMS TO PERFORM WELL, AND BETTER EVERY YEAR.
Program Assessment

Program

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Wage and Hour Enforcement and Compliance Program

The Wage and Hour Division enforces the labor laws for minimally acceptable wages and working conditions, including the minimum wage, overtime and child labor provisions of the Fair Labor Standards Act. The program promotes compliance with labor standards to protect and enhance the welfare of the Nation's workforce.

Rating

What This Rating Means

PERFORMING
Moderately Effective

In general, a program rated Moderately Effective has set ambitious goals and is well-managed. Moderately Effective programs likely need to improve their efficiency or address other problems in the programs' design or management in order to achieve better results.
  • The program's design and management effectively address its purpose. The program balances three complementary strategies: compliance assistance, partnerships and collaborative efforts, and enforcement to promote long-term compliance with the laws it enforces.
  • External evaluations have found that the program effectively targets industries and employers to improve compliance. However, the process for soliciting and selecting partners to work toward the goals of the program could be improved by implementing formal criteria.
  • Performance goals are outcome-oriented, and aligned with the agency mission; however, the long-term and annual performance targets are not sufficiently ambitious.

Improvement Plan

About Improvement Plans

We are taking the following actions to improve the performance of the program:

  • Evaluating performance targets and, where appropriate, implementing more ambitious quantitative targets to measure success in achieving goals.
  • Standardizing the organizational process for developing and monitoring strategic partnerships.
  • Reviewing and implementing recommendations of independent evaluations to improve program performance and efficiency.

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