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ExpectMore.govExpectMore.gov home pageEXPECT FEDERAL PROGRAMS TO PERFORM WELL, AND BETTER EVERY YEAR.
Program Assessment

Program

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General Services Administration - Real Property Leasing

GSA's Leasing program provides commercially available space for government agencies when Federally-owned space is not available. The goal of the program is to provide superior leased workspace when needed at or below market rates.

Rating

What This Rating Means

PERFORMING
Moderately Effective

In general, a program rated Moderately Effective has set ambitious goals and is well-managed. Moderately Effective programs likely need to improve their efficiency or address other problems in the programs' design or management in order to achieve better results.
  • The program has long-term outcome goals and efficiency measures which support the purpose of the program. These goals strive to balance low lease rates and high customer satisfaction.
  • The program holds all partners accountable for achieving the goals of the program. It has implemented new brokerage service contracts, and has incorporated program goals into manager's performance evaluations - which holds both parties accountable for the success of the program.

Improvement Plan

About Improvement Plans

We are taking the following actions to improve the performance of the program:

  • Commissioning regular, independent reviews to assess the program performance and its effectiveness in achieving results.
  • Exploring ways to improve relationships with customer agencies.

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