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ExpectMore.govExpectMore.gov home pageEXPECT FEDERAL PROGRAMS TO PERFORM WELL, AND BETTER EVERY YEAR.
 
Program Assessment

Program

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Refugee Social Services

This program provides resources to States and other grantees to help refugees obtain employment and achieve economic self-sufficiency within the shortest time possible following their arrival in the U.S. The program provides employment services, job training, and English language training.

Rating

What This Rating Means

PERFORMING
Adequate

This rating describes a program that needs to set more ambitious goals, achieve better results, improve accountability or strengthen its management practices.
  • The program's social services focus addresses a specific group and need. Approximately 63% of refugees and entrants who arrive annually speak no English and require intensive English language and job training.
  • The program is weak in strategic planning. For example, it fails to align its budget with the goals it wants to achieve and has lacked long-term measures. The program has recently set and made progress in achieving long-term goals related to entered employment and job retention.
  • The program has lacked regular independent evaluations. Funds were recently provided for a program evaluation and it is being completed.

Improvement Plan

About Improvement Plans

We are taking the following actions to improve the performance of the program:

  • Improving strategic planning to ensure that systems are in place to identify deficiencies.
  • Collaborating with partners to set measurable goals that are linked to the budget.
  • Conducting an independent and quality evaluation analyzing employment and self-sufficiency outcomes in three program sites.

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