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Electronic Services in Academic Libraries
Table 33-1.  Percentage of degree-granting institutions with academic libraries offering selected electronic services by type of access, type of off-campus user, and 1994 Carnegie classification: 1996 and 2000

  Type of access
  Type of off-campus user
  Within the library
  Elsewhere on campus
  Primary clientele1
  Others
Selected electronic
services and
Carnegie classification
1996 2000   1996 2000   1996 2000   1996 2000

Electronic catalog that includes the library’s holdings            
   Total 79.9 93.7   59.9 85.0   58.5 82.5   55.5 80.1
Research I and II 100.0 100.0   97.5 100.0   99.2 100.0   93.3 97.5
Doctoral I and II 100.0 100.0   98.1 100.0   100.0 100.0   98.1 100.0
Master’s I and II 95.7 99.2   87.6 98.1   85.9 97.9   80.9 96.7
Baccalaureate I and II 83.2 96.7   68.1 93.0   65.4 90.4   62.7 88.6
Associate of Arts 77.2 93.4   49.5 82.6   46.5 79.8   43.4 77.1
Specialized 64.0 90.7   39.0 77.2   39.3 72.7   37.5 69.9
Not classified 66.1 80.5   31.1 57.3   30.7 53.3   29.9 48.1
Capacity to place interlibrary loan/document requests electronically            
   Total 60.0 73.1   31.6 61.2   30.6 59.4   11.5 23.4
Research I and II 80.0 96.6   76.1 96.6   75.2 96.6   23.5 39.3
Doctoral I and II 73.8 93.2   72.5 93.2   69.0 92.2   20.4 23.8
Master’s I and II 64.9 90.1   48.0 86.7   47.1 86.5   11.9 23.7
Baccalaureate I and II 65.6 78.5   40.3 69.3   38.3 67.3   10.6 20.1
Associate of Arts 56.2 67.8   17.0 49.6   15.5 46.8   9.1 25.6
Specialized 55.8 66.8   21.3 49.5   22.7 49.2   13.8 25.2
Not classified 46.6 48.2   18.8 36.0   17.4 32.5   8.8 12.9
Library reference service by e-mail            
   Total 40.1 73.0   38.8 72.3   36.4 71.4   22.5 54.3
Research I and II 84.9 98.3   86.3 99.2   88.8 100.0   57.5 85.7
Doctoral I and II 56.7 93.1   60.8 94.1   64.7 95.1   41.1 74.5
Master’s I and II 49.3 80.9   49.9 83.1   47.0 83.9   26.0 59.5
Baccalaureate I and II 46.3 77.0   48.3 75.1   45.6 74.8   25.3 55.9
Associate of Arts 27.9 65.5   23.5 65.4   18.4 62.7   13.5 48.6
Specialized 40.8 72.1   37.7 71.3   38.9 70.2   24.8 56.4
Not classified 31.2 63.8   27.7 57.1   25.6 57.5   17.1 40.8
Electronic document delivery by the library to patron’s account/address            
   Total 16.5 48.9   47.0   43.7   15.7
Research I and II 33.3 72.0   75.6   71.8   17.1
Doctoral I and II 33.3 68.6   69.6   67.6   14.0
Master’s I and II 22.4 56.1   54.6   52.5   12.5
Baccalaureate I and II 20.2 48.9   46.5   41.3   9.1
Associate of Arts 10.8 47.2   44.7   40.1   19.2
Specialized 12.0 36.7   35.7   34.2   15.5
Not classified 15.5 43.9   39.4   39.5   21.2

— Not available.

1The survey instructions did not define “primary clientele.” Institutions may consider different groups to be their primary clientele.

NOTE: See supplemental note 8 for more information about classification of postsecondary education institutions.

SOURCE: Cahalan, M.W., and Justh, N.M. (1999). Academic Libraries: 1996 (NCES 2000–326), table 12B, and Carey, N., and Justh, N.M. (2003). Academic Libraries: 2000 (NCES 2004–317), table 12B. Data from U.S. Department of Education, National Center for Education Statistics, 1996 Integrated Postsecondary Education Data System, “Academic Libraries Survey” (IPEDS-L:96) and 2000 Integrated Postsecondary Education Data System, “Academic Libraries Survey” (IPEDS-L:00).

 
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