Using Customer Support

Have you ever gotten less than stellar results when searching one of the pay services such as Westlaw or Lexis? We all have. You can improve your search results by tapping into the Wirtz Labor Library's in-depth research skills. Another alternative is to use the free telephone support offered to Lexis and Westlaw subscribers:

Advantages to using telephone support include:

• You learn techniques from the experts
• You reduce your search time
• You reduce the costs incurred.

*When you call the Lexis or Westlaw customer service lines, be prepared to give your password.