July August September Quarter Totals
Cable & Satellite Services
Disability & Access Related Issues 23 16 17 56
Service Related Issues 189 120 68 377
Satellite Home Viewer Improvement Act Issues 80 171 189 440
Programming Issues 161 156 161 478
Over-the-Air Reception Devices Issues 223 204 192 619
Billing & Rates Issues 615 612 406 1,633
Digital Television Issues 921 1407 3077 5,405
Totals 2,212 2,686 4,110 9,008
July August September Quarter Totals
Radio and Television Broadcasting
Disability & Access Related Issues 52 55 61 168
Carrier Marketing & Advertising 117 99 108 324
Interference 121 317 86 524
Broadcast Programming Issues 1,073 750 1,236 3,059
Equipment Related Issues 524 796 1,875 3,195
Digital Television Issues 9,914 12,625 31,595 54,134
Totals 11,801 14,642 34,961 61,404
July August September Quarter Totals
Wireless Telecommunications
Amateur License Information 71 51 99 221
Tower Related Issues 121 86 94 301
Billing & Rates 286 217 223 726
Interference 283 236 424 943
Service Related Issues 492 444 377 1,313
License Information (General) 1,438 900 844 3,182
Totals 2,691 1,934 2,061 6,686
July August September Quarter Totals
Wireline Telecommunications
Number Portability 151 117 134 402
Universal Service Issues 157 141 155 453
Billing & Rates 456 351 408 1,215
Slamming 580 543 470 1,593
Cramming 913 991 973 2,877
Telephone Consumer Protection Act Issues 6,062 6,377 6,002 18,441
Totals 8,319 8,520 8,142 24,981
Notes:
Summary of Top Consumer Inquiry * Subjects
Processed by the FCC's Consumer & Governmental Affairs Bureau (CGB) 
** The inquiries figures in this report represent volume for the categories and sub-categories listed in this report only 
and are not inclusive of all inquiries for all categories handled by the FCC.
(2) The data within this report account for statistics at the national level as reported to the Commission, and therefore 
are not necessarily indicative of corresponding state and local trends. 
* An inquiry is defined as any correspondence or communication received at CGB’s Consumer Centers from 
individuals seeking information on matters under the FCC’s jurisdiction.
(1) See attachment for brief description of subject categories. 
Third Quarter - Calendar Year 2008