Strongly 
Agree Agree
Neither 
Agree Nor 
Disagree Disagree
Strongly 
Disagree
Do Not Know/
No Basis to 
Judge
Percent 
Positive Total
N 255 375 50 43 10 NA 733
% 34.6 51.4 6.9 5.8 1.4 NA 85.9 100
N 158 308 104 113 50 NA 733
% 21.7 42.0 14.0 15.4 6.9 NA 63.7 100
N 138 347 107 99 42 NA 733
% 18.7 47.6 14.6 13.3 5.7 NA 66.3 100
N 136 245 133 136 83 NA 733
% 18.6 33.5 18.0 18.5 11.4 NA 52.0 100
N 153 285 132 94 69 NA 733
% 20.9 38.9 17.9 12.8 9.5 NA 59.8 100
N 216 336 113 48 20 NA 733
% 29.3 45.9 15.5 6.6 2.8 NA 75.1 100
N 252 259 98 61 63 NA 733
% 34.5 35.4 13.3 8.3 8.5 NA 69.9 100
N 170 253 167 77 66 NA 733
% 23.2 34.7 22.7 10.6 8.8 NA 57.9 100
Very Good Good Fair Poor Very Poor
Do Not Know/
No Basis to 
Judge
Percent 
Positive Total
N 299 216 133 38 47 NA 733
% 40.6 29.7 18.1 5.1 6.4 NA 70.3 100
N 316 298 93 14 12 NA 733
% 42.9 40.8 12.6 2.0 1.6 NA 83.7 100
Page 1
*7.
I have enough information to do my job well.
My work gives me a feeling of personal accomplishment.
I like the kind of work I do.
I have trust and confidence in my supervisor.
FEDERAL COMMUNICATIONS COMMISSION
The 2008 Federal Human Capital Survey was administered by the U.S. Office of Personnel Management (OPM) from August 13, 2008 through September 19, 2008.  The 
survey was anonymous, web based, and offered to all full-time permanent FCC employees on board as of December 31, 2007.  Of the 1638 employees surveyed, 733, or 
44.7%, chose to participate.  Included in the survey were the 45 survey questions prescribed by OPM that must be asked of employees each year (identified with an 
asterisk).  Five of the 45 questions were demographic questions.  
*5.
*6.
2008 FEDERAL HUMAN CAPITAL SURVEY RESULTS
*1.
*2.
3.
4. I feel encouraged to come up with new and better ways of doing things.
8. I recommend my organization as a good place to work.
Overall, how good a job do you feel is being done by your immediate 
supervisor/team leader?
I am given a real opportunity to improve my skills in my organization.
When the FCC responses to the mandatory questions (excluding the demographics questions) are ranked by positive response, e.g., strongly agree and agree, or very 
satisfied and satisfied, the top three indicate most employees agree that the people they work with cooperate to get the job done, supervisors support their need to balance 
work and other life issues, and that their organization has prepared them for potential security threats.  The bottom three indicate few employees believe steps are taken 
to deal with a poor performer who cannot or will not improve, that pay raises depend on how well employees perform their jobs, or that leaders generate high levels of 
motivation and commitment in the workforce.   
The responses follow:
* Annual Employee Survey (AES) prescribed items. Percentages are weighted to be representative of the Agency's population.
PERSONAL WORK EXPERIENCES
10. How would you rate the overall quality of work done by your work 
group?
*9.
The people I work with cooperate to get the job done.
FEDERAL COMMUNICATIONS COMMISSION
2008 FEDERAL HUMAN CAPITAL SURVEY RESULTS
Strongly 
Agree Agree
Neither 
Agree Nor 
Disagree Disagree
Strongly 
Disagree
Do Not Know/
No Basis to 
Judge
Percent 
Positive Total
N 153 394 106 54 20 6 733
% 21.1 53.5 14.5 7.2 2.8 0.8 74.7 100
N 349 275 53 35 18 3 733
% 47.6 37.5 7.1 5.0 2.4 0.4 85.0 100
N 146 254 155 110 60 8 733
% 19.9 34.9 21.2 14.6 8.3 1.1 54.8 100
N 77 226 192 127 84 27 733
% 10.5 31.0 26.2 17.2 11.4 3.6 41.6 100
N 89 244 208 128 46 18 733
% 12.1 33.4 28.3 17.4 6.3 2.5 45.4 100
N 101 299 144 125 61 3 733
% 13.6 40.8 19.5 17.0 8.6 0.4 54.5 100
N 113 389 116 71 42 2 733
% 15.3 53.2 15.9 9.5 5.9 0.3 68.5 100
N 119 275 118 118 95 8 733
% 16.2 37.7 16.0 16.0 13.1 1.1 53.9 100
N 174 364 88 59 40 8 733
% 23.7 49.8 12.0 7.9 5.5 1.1 73.5 100
N 233 316 114 32 26 12 733
% 31.7 43.1 15.6 4.4 3.7 1.6 74.7 100
N 181 373 88 58 30 3 733
% 24.9 51.1 11.9 7.7 4.0 0.4 76.0 100
Page 2
The skill level in my work unit has improved in the past year.
My workload is reasonable.
My work unit is able to recruit people with the right skills.
I have sufficient resources (for example, people, materials, budget) to 
get my job done.
* AES prescribed items.
16.
My talents are used well in the workplace.
I know how my work relates to the agency’s goals and priorities.
The work I do is important.
*17.
*18.
Physical conditions (for example, noise level, temperature, lighting, 
cleanliness in the workplace) allow employees to perform their jobs 
well.
Supervisors/team leaders in my work unit provide employees with the 
opportunities to demonstrate their leadership skills.
*14.
My supervisor supports my need to balance work and other life issues.*12.
13.
The workforce has the job-relevant knowledge and skills necessary to 
accomplish organizational goals.
15.
*21.
*11.
*19.
*20.
RECRUITMENT, DEVELOPMENT, & RETENTION
FEDERAL COMMUNICATIONS COMMISSION
2008 FEDERAL HUMAN CAPITAL SURVEY RESULTS
Strongly 
Agree Agree
Neither 
Agree Nor 
Disagree Disagree
Strongly 
Disagree
Do Not Know/
No Basis to 
Judge
Percent 
Positive Total
N 74 198 159 119 129 54 733
% 10.3 27.2 21.7 15.9 17.6 7.3 37.5 100
N 28 137 191 156 126 95 733
% 4.1 18.8 26.2 21.1 17.2 12.7 22.9 100
N 42 198 185 151 128 29 733
% 5.9 27.1 25.2 20.7 17.3 3.9 33.0 100
N 81 266 142 124 99 21 733
% 11.2 36.4 19.5 16.8 13.5 2.7 47.6 100
N 69 196 174 149 117 28 733
% 9.6 26.7 24.0 20.2 16.0 3.5 36.3 100
N 42 128 179 183 140 61 733
% 5.9 17.6 24.7 24.7 19.1 8.0 23.5 100
N 73 250 127 124 104 55 733
% 10.1 34.4 17.2 16.9 14.1 7.3 44.5 100
N 55 173 195 136 112 62 733
% 7.6 23.9 26.6 18.6 15.0 8.2 31.5 100
N 156 350 137 55 30 5 733
% 21.2 48.0 18.6 7.4 4.1 0.7 69.2 100
N 146 289 145 83 60 10 733
% 20.0 39.3 20.0 11.1 8.2 1.4 59.4 100
N 156 289 130 68 33 57 733
% 21.3 39.5 17.9 9.0 4.5 7.7 60.9 100
N 159 400 122 34 10 8 733
% 21.7 54.7 16.6 4.5 1.4 1.1 76.4 100
N 132 281 164 48 38 70 733
% 18.2 38.5 22.4 6.4 5.1 9.4 56.7 100
N 111 260 181 60 54 67 733
% 15.3 35.7 24.7 8.1 7.2 9.0 51.0 100
N 166 308 133 44 42 40 733
% 22.9 42.0 18.0 6.0 5.7 5.3 64.9 100
Page 3
Discussions with my supervisor/team leader about my performance are 
worthwhile.
Supervisors/team leaders in my work unit are committed to a 
workforce representative of all segments of society.
Managers/supervisors/team leaders work well with employees of 
different backgrounds.
In my work unit, steps are taken to deal with a poor performer who 
cannot or will not improve.
Policies and programs promote diversity in the workplace (for 
example, recruiting minorities and women, training in awareness of 
diversity issues, mentoring).
In my most recent performance appraisal, I understood what I had to 
do to be rated at different performance levels (for example, Fully 
Successful, Outstanding).
I am held accountable for achieving results.
*24.
25.
*30.
In my work unit, differences in performance are recognized in a 
meaningful way.
Creativity and innovation are rewarded.
Employees have a feeling of personal empowerment with respect to 
work processes.
Promotions in my work unit are based on merit.
* AES prescribed items.
*27.
My performance appraisal is a fair reflection of my performance.
*23.
34.
35.
*31.
*32.
Pay raises depend on how well employees perform their jobs.
28.
*29.
*22.
Employees are rewarded for providing high quality products and 
services to customers.
Awards in my work unit depend on how well employees perform their 
jobs.
*26.
33.
*36.
PERFORMANCE CULTURE
FEDERAL COMMUNICATIONS COMMISSION
2008 FEDERAL HUMAN CAPITAL SURVEY RESULTS
Strongly 
Agree Agree
Neither 
Agree Nor 
Disagree Disagree
Strongly 
Disagree
Do Not Know/
No Basis to 
Judge
Percent 
Positive Total
N 84 195 158 138 155 3 733
% 11.4 26.8 21.4 18.9 21.1 0.4 38.2 100
N 66 160 166 169 163 9 733
% 9.1 22.0 22.5 23.0 22.2 1.2 31.1 100
N 86 190 177 106 138 36 733
% 11.7 26.1 24.1 14.5 18.7 4.9 37.8 100
N 84 273 142 121 101 12 733
% 11.5 37.3 19.5 16.6 13.6 1.6 48.7 100
N 79 297 151 82 63 61 733
% 10.9 40.5 20.7 11.5 8.4 8.0 51.4 100
N 181 387 101 28 22 14 733
% 24.9 52.8 13.7 3.7 2.9 1.9 77.7 100
N 166 417 97 32 9 12 733
% 22.6 56.7 13.3 4.5 1.2 1.6 79.3 100
N 60 172 196 68 65 172 733
% 8.3 23.8 26.9 9.2 8.7 23.2 32.1 100
N 94 161 168 99 130 81 733
% 13.0 22.0 23.0 13.4 17.7 10.9 35.0 100
N 111 217 147 41 74 143 733
% 15.4 29.8 20.1 5.5 10.0 19.2 45.2 100
N 85 199 171 79 112 87 733
% 11.9 27.4 23.2 10.6 15.2 11.7 39.4 100
Page 4
*37.
In my organization, leaders generate high levels of motivation and 
commitment in the workforce.
I can disclose a suspected violation of any law, rule or regulation 
without fear of reprisal.
Prohibited Personnel Practices (for example, illegally discriminating 
for or against any employee/applicant, obstructing a person’s right to 
44.
I have a high level of respect for my organization’s senior leaders.
LEADERSHIP
* AES prescribed items.
*42.
*43.
*38.
*40.
*41.
My organization has prepared employees for potential security threats.
Managers review and evaluate the organization’s progress toward 
meeting its goals and objectives.
Employees are protected from health and safety hazards on the job.
Managers communicate the goals and priorities of the organization.
Complaints, disputes or grievances are resolved fairly in my work unit.
45.
47.
Arbitrary action, personal favoritism and coercion for partisan political 
purposes are not tolerated.
My organization’s leaders maintain high standards of honesty and 
integrity.
46.
39.
FEDERAL COMMUNICATIONS COMMISSION
2008 FEDERAL HUMAN CAPITAL SURVEY RESULTS
Strongly 
Agree Agree
Neither 
Agree Nor 
Disagree Disagree
Strongly 
Disagree
Do Not Know/
No Basis to 
Judge
Percent 
Positive Total
N 89 333 162 83 54 12 733
% 12.1 45.6 22.2 11.2 7.3 1.5 57.8 100
N 149 363 105 59 47 10 733
% 20.3 49.9 14.1 8.1 6.3 1.3 70.2 100
N 240 399 58 23 6 7 733
% 32.8 54.6 7.8 3.1 0.8 1.0 87.4 100
N 110 279 169 117 44 14 733
% 15.1 38.2 23.0 15.9 5.9 1.9 53.3 100
N 80 267 149 113 101 23 733
% 10.9 36.7 20.3 15.3 13.8 3.1 47.6 100
N 152 366 96 74 39 6 733
% 20.7 50.2 13.0 10.2 5.2 0.8 70.9 100
N 260 418 29 16 4 6 733
% 35.4 57.0 4.0 2.2 0.5 0.8 92.5 100
Page 5
LEARNING (KNOWLEDGE MANAGEMENT)
54.
Employees have electronic access to learning and training programs 
readily available at their desk.
*49.
Employees in my work unit share job knowledge with each other.
50.
Supervisors/team leaders in my work unit support employee 
development.
* AES prescribed items.
*51.
Employees use information technology (for example, intranet, shared 
networks) to perform work.
My training needs are assessed.
52.
53.
Managers promote communication among different work units (for 
example, about projects, goals, needed resources).
Supervisors/team leaders provide employees with constructive 
suggestions to improve their job performance.
48.
FEDERAL COMMUNICATIONS COMMISSION
2008 FEDERAL HUMAN CAPITAL SURVEY RESULTS
Very 
Satisfied Satisfied
Neither 
Satisfied nor 
Dissatisfied Dissatisfied
Strongly 
Dissatisfied
Do Not Know/
No Basis to 
Judge
Percent 
Positive Total
N 90 224 158 175 86 NA 733
% 12.4 30.6 21.7 23.6 11.7 NA 43.0 100
N 64 197 157 204 111 NA 733
% 8.8 27.1 21.4 27.7 15.0 NA 35.9 100
N 117 264 147 123 82 NA 733
% 16.1 36.0 20.1 16.6 11.2 NA 52.1 100
N 65 170 178 165 155 NA 733
% 9.0 23.2 24.3 22.4 21.2 NA 32.2 100
N 65 190 219 148 111 NA 733
% 9.1 26.1 29.9 20.0 15.0 NA 35.2 100
N 119 316 190 80 28 NA 733
% 16.6 43.2 25.8 10.7 3.8 NA 59.7 100
N 138 305 140 101 49 NA 733
% 18.9 41.4 19.1 13.8 6.7 NA 60.3 100
N 149 326 113 102 43 NA 733
% 20.2 44.5 15.4 13.9 6.0 NA 64.7 100
N 92 264 159 132 86 NA 733
% 12.6 35.9 21.8 18.0 11.7 NA 48.5 100
Page 6
*62.
*61.
Considering everything, how satisfied are you with your pay?
63.
Considering everything, how satisfied are you with your job?
How satisfied are you with the recognition you receive for doing a 
good job?
How satisfied are you with the information you receive from 
management on what’s going on in your organization?
*56.
*57.
How satisfied are you with the training you receive for your present 
job?
*60.
*58.
How satisfied are you with your involvement in decisions that affect 
your work?
*55.
How satisfied are you with your opportunity to get a better job in your 
organization?
*59.
How satisfied are you with the policies and practices of your senior 
leaders?
Considering everything, how satisfied are you with your organization?
JOB SATISFACTION
* AES prescribed items. Percentage for demographic items not weighted.
FEDERAL COMMUNICATIONS COMMISSION
2008 FEDERAL HUMAN CAPITAL SURVEY RESULTS
Very 
Satisfied Satisfied
Neither 
Satisfied nor 
Dissatisfied Dissatisfied
Strongly 
Dissatisfied
Do Not Know/
No Basis to 
Judge
Percent 
Positive Total
N 137 338 133 49 17 59 733
% 18.7 46.3 17.9 6.6 2.4 8.1 65.0 100
N 154 379 94 72 17 17 733
% 21.2 51.7 12.7 9.8 2.3 2.3 72.9 100
N 85 339 159 52 14 84 733
% 11.9 46.0 21.7 7.1 2.0 11.2 57.9 100
N 47 174 196 45 15 256 733
% 6.6 23.9 26.7 6.1 2.1 34.6 30.5 100
N 113 235 140 21 5 219 733
% 15.5 32.1 19.2 2.8 0.7 29.6 47.7 100
N 300 360 54 18 1 NA 733
% 41.3 48.8 7.3 2.5 0.1 NA 90.0 100
N 276 343 70 33 11 NA 733
% 38.2 46.4 9.4 4.5 1.5 NA 84.5 100
N 14 42 131 31 21 494 733
% 2.0 5.8 17.8 4.2 2.9 67.3 7.8 100
N 49 165 148 31 6 334 733
% 6.8 22.4 20.2 4.3 0.8 45.6 29.2 100
N 127 222 103 74 63 144 733
% 17.6 30.2 14.2 10.0 8.5 19.4 47.8 100
N 135 256 102 25 19 196 733
% 18.3 35.0 13.9 3.4 2.7 26.7 53.3 100
Page 7
How satisfied are you with alternative work schedules?
71.
72.
74.
How satisfied are you with work/life programs (for example, health 
and wellness, employee assistance, eldercare, and support groups)?
How satisfied are you with telework/telecommuting?73.
How satisfied are you with child care subsidies?
64. How satisfied are you with retirement benefits?
How satisfied are you with paid leave for illness (for example, 
personal), including family care situations (for example, 
66.
68.
67.
65.
69.
70.
How satisfied are you with the flexible spending account (FSA) 
program?
How satisfied are you with life insurance benefits?
How satisfied are you with long term care insurance benefits?
How satisfied are you with paid vacation time?
How satisfied are you with health insurance benefits?
* AES prescribed items.
SATISFACTION WITH BENEFITS
FEDERAL COMMUNICATIONS COMMISSION
2008 FEDERAL HUMAN CAPITAL SURVEY RESULTS
75. Where do you work? N %
597 81.4
136 18.6
733 100
*76. What is your supervisory status? N %
469 64
116 15.8
75 10.2
56 7.6
17 2.3
733 100
*77. Are you: N %
329 44.9
404 55.1
733 100
*78. Are you Hispanic or Latino? N %
31 4.2
702 95.8
733 100
*79. Please select the racial category or categories with which you most 
closely identify (mark as many as apply). N %
4 0.6
42 5.9
197 27.6
4 0.6
446 62.5
21 2.9
714 100
Responses to AES prescribed question "What is your agency subcomponent" have yet to be reported by OPM.
Page 8
Male
DEMOGRAPHICS
Headquarters
Field
Total
Non-Supervisor
Team Leader
Supervisor
Total
Female
Total
Yes
No
Black or African American
Percentages for demographic items are not weighted.*AES prescribed items.
American Indian or Alaska Native
Asian
Native Hawaiian or Other Pacific Islander
White
Two or more races
Total
Manager
Executive
Total
FEDERAL COMMUNICATIONS COMMISSION
2008 FEDERAL HUMAN CAPITAL SURVEY RESULTS
80. What is your age group? N %
12 1.6
14 1.9
97 13.2
221 30.2
296 40.4
93 12.7
733 100.0
81. What is your pay category/grade? N %
2 0.3
10 1.4
180 24.6
522 71.2
12 1.6
5 0.7
2 0.3
733 100.0
82. How long have you been with the Federal Government (excluding 
military service)? N %
6 0.8
37 5.0
20 2.7
121 16.5
96 13.1
113 15.4
340 46.4
733 100.0
Page 9
26-29
30-39
40-49
50-59
60 or older
Total
25 and under
Other
11 to 14 years
15 to 20 years
Federal Wage System
GS-1-6
GS 7-12
GS 13-15
SES
Total
Total
Less than 1 year
More than 20 years
1 to 3 years
4 to 5 years
6 to 10 years
Senior Leader (SL) or Scientific or Professional (ST)
*AES prescribed items. Percentages for demographic items are not weighted.
DEMOGRAPHICS (continued)
FEDERAL COMMUNICATIONS COMMISSION
2008 FEDERAL HUMAN CAPITAL SURVEY RESULTS
83. How long have your been with your current agency (for example, 
Department of Justice, Environmental Protection Agency)? N %
8 1.1
56 7.6
20 2.7
170 23.2
232 31.7
247 33.7
733 100.0
84. Are you considering leaving your organization within the next year, 
and if so, why? N %
519 70.8
47 6.4
Yes, to take another job within the Federal Government 96 13.1
Yes, to take another job outside the Federal Government 38 5.2
33 4.5
733 100.0
85. I am planning to retire: N %
23 3.1
97 13.2
89 12.1
524 71.5
733 100.0
Page 10
11 to 20 years
Less than 1 year
1 to 3 years
4 to 5 years
Within one year
Between one and three years
Total
6 to 10 years
More than 20 years
* AES prescribed items.
Yes, to retire
No
Yes, other
Total
Total
Five or more years
Between three and five years
DEMOGRAPHICS (continued)