Federal Student Aid - IFAP
   
PublicationDate: 5/1/97
SectionTitle: Marketing Community Service to Students


PLACEMENT VERSUS STUDENT SELECTION OF JOBS
There are two basic methods for placing students in FWS jobs:
- Direct placement: A program administrator refers a student to a
specific job, after screening the student to establish his or her
qualifications and interests.
- Open market: Institutions make all employment opportunity
information available to students seeking work, and the students
select their own jobs. It is the students' responsibility to make
arrangements for interviews with prospective employers.

Some institutions have a combination of both methods available for
students (for example, entering first-year students are placed in jobs,
but continuing upperclass students make their own selections). A
large majority of institutions currently use the open market approach.
These institutions will need to consider how they can best market
community service jobs so that FWS students will seek those jobs,
thus allowing the institution to meet the mandated expenditures as
well as its own goals.

REVIEW CURRENT MARKETING ACTIVITIES
When creating or expanding the community service program, the
institution should review the current system used to provide
employment opportunity information to students. The institution
should:
- Look at the process and the information from the students'
perspective
- Examine how best to highlight the availability of community
service jobs
- Develop supplemental information covering transportation, safety,
and responsibility issues for students who will be working off-
campus
- Integrate their outreach efforts with FWS outreach activities if
there is an existing community service or service learning office
Institutions may inform students about community service and
particularly tutoring opportunities in a number of ways. They
include placing announcements:
- in the school newspaper
- on the school radio station
- on bulletin boards in residence halls and student activity centers
- in students' financial aid application packets
- on electronic mail distribution
- in targeted letters
- with student affairs staff, student government, and activity
organizations
- with residence hall staff for use in formal and informal settings

MAILINGS TO STUDENTS
If information is already mailed to FWS students prior to their arrival
on campus, the materials should be reviewed with an eye to
incorporating an increased focus on the importance of community
service jobs. Statements should be included from students who have
worked in community service jobs and have positive things to say to
incoming students about their experiences. If the institution will be
adding a significant number of new positions for reading tutors, it
may wish to consider a targeted mailing with details about the new
opportunities that will be available.

NEW STUDENT ORIENTATIONS
It is important for the community service and FWS Program to
become a part of the institution's orientation program for new
students. The first step is coordination with the orientation program
to determine how to establish a place and time to meet with new
students about FWS employment opportunities. The orientation
program is a good opportunity for emphasizing the benefits to
students of working in community service jobs.

JOB FAIRS
Many institutions already conduct job fairs or similar events that
allow students to shop around for their FWS job in one location.
Such events should be publicized early to the contact individuals at
off-campus FWS sites, and they should be encouraged to come to
campus for the job fair. Institutions that have not held job fairs in the
past and that may receive little interest from on-campus employers,
may want to consider holding an event tailored specifically to the
off-campus program.

LETTER FROM THE PRESIDENT TO NEW FWS STUDENTS
In addition to the general mailings already in place, the institution
may want to send a letter from the school's president to new students,
detailing the school's commitment to community service jobs and the
importance of the reading tutors initiative. A letter from the
president will elevate the importance of community service in the
minds of students and their parents.

COORDINATION WITH RELEVANT ACADEMIC
DEPARTMENTS TO PROMOTE COMMUNITY
SERVICE JOBS
Academic departments can contribute significantly to the promotion
of community service jobs, and specifically the need for reading
tutors. There should be a plan in place to notify key faculty who
could make brief announcements in class regarding the availability
of community service jobs for FWS students. If community service
jobs are still available after the academic year begins, the faculty
could make announcements based on the number and types of
community service jobs to be filled. A brief announcement to a
captive audience can be very effective. In addition, many campuses
have active service learning programs as part of their academic
curriculum. These service learning programs can provide additional
avenues for student involvement in community service as part of an
enhanced academic experience.