Federal Student Aid - IFAP
   
PublicationDate: 11/2/95
Summary: Catching Up
Author: CSB - SFA Customer Support Branch


The Customer Support Branch (CSB) is working very hard to catch up on the
wealth of inquiries that have accumulated during our furlough and closure due
to inclement weather. Our staff is back to work and are busily addressing
the voice mail and fax inquiries that have accumulated during our absence
and since.

You may now contact us by telephone at 1-800-433-7327 from 9 - 5:00 EDT,
by fax at (202) 260-4199, OR after hours by leaving a message on our voice
mail on 1-800-433-7327. You may also send us an email message on the SFA
BBS at the following Internet address: csb@sfa.ope.ed.gov

We are responding to all inquiries as quickly as possible. Thank you for
your continuing patience as we work to restore customer service operations.
We apologize for any inconvenience you have experienced.