‘Multimedia’ Category

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Podcasting: Teamwork Makes It Less Difficult Than We Thought It Would Be

Friday, September 12th, 2008

About the author: Larry Teller joined EPA’s Philadelphia office in its early months and has worked in environmental assessment, state and congressional liaison, enforcement, and communications. His 28 years with the U.S. Air Force, most as a reservist, give him a different look at government service.

With decades of EPA service under my belt, I’ve been a part of, and sometimes led, dozens of workgroups aimed at improving how EPA does business. Almost all bore fruit—some with longer shelf-life than others—and it’s easy for me to say that EPA is a good place to raise and lend a hand.

Our initial experience this summer producing the Mid-Atlantic region’s series of podcasts shows what a talented group can do, from scratch and on a shoestring budget. We carefully chose the name “Environment Matters” for our podcast series, knowing that “matters” is both a noun and a verb: we’re providing diverse information about the environment and, we hope in an interesting way, convincing people that what they do everyday makes a difference.

What’s a podcast? Webcontent.gov says it’s “a way of publishing MP3 audio files on the web so they can be downloaded onto computers or portable listening devices, such as iPods …. ” (Please note that they can be video, too.) A best practice to grow an audience is to publish the podcasts regularly. We started on July 25 about saving gasoline, followed on successive Fridays with a unique environmental program for students, water quality monitoring at beaches, a baseball stadium built on a brownfields site, and back-to-school advice for the green-minded. We expect to post two or three a month, and so far there’s been no shortage of topic ideas (and if there’s a little healthy competition among our environmental programs to feature their topics, good).

Back to the collaboration that’s made our quick learning possible. I know, there’s an element of show biz that must be at work here. But “Star Wars” this ain’t, so that intriguing factor can’t explain the enthusiasm and creativity that a dozen people have brought to this environmental education project. The jobs and roles of our podcast team reveal the skills needed to launch “Environment Matters”: senior management for the go-ahead and (surprisingly modest) budget; managers in public affairs and IT to energize and select people for each podcast; communications experts to write scripts, host the podcasts, and coach subject expert speakers; web developers to design and feed our multimedia website; transcribers who make the content accessible to deaf people; and one aspiring movie director with an IT day job; he and his boss are audio editing mavens. (You don’t know your colleagues’ hidden talents until you ask.) And help from our headquarters gave us some needed encouragement. Most of us have known each other for years, but our podcasting has quickly boosted our teamness. Do I sound a bit gushy, after all these years?

Two requests of you: ideas for making better podcasts, and topics you’d like us to cover.

Is the Tail Wagging the Dog?

Friday, July 25th, 2008

About the author: Larry Teller joined EPA’s Philadelphia office in its early months and has worked in environmental assessment, state and congressional liaison, enforcement, and communications.

My favorite anthropology professor at the University of Pennsylvania years ago, David B. Stout (famously, in his playful words, “not a Leakey lover,” but that’s another story), insisted that scientists are culture bound by their own culture—unable to fluently interact with, or even fully understand, other cultures. This teaching came to mind yesterday during a meeting in EPA’s mid-Atlantic regional office to begin defining a new website about “green infrastructure;” make that “natural infrastructure;” no, perhaps it’s “limited impact development?” or was it “green communities,” or “green buildings.”

My sincere motto at such meetings, of course, is “I’m from the public affairs office and I’m here to help.” Indeed, as the regional web content coordinator, my job is to help make our websites useful, targeted communications tools that follow EPA’s web standards and best practices. One of these best practices is content coordination, to minimize repetition, confusion and gaps among related agency web content.

I tried not to show how much the conversation made my head hurt, among a group of earnest, cooperative colleagues who are eager to help developers, planners, elected officials, public works managers, environmentalists and the public guide sustainable development. With such a diverse audience, and so many EPA programs individually focused on different slices of the green development pie, it unfortunately wasn’t my first experience where web communications considerations (the tail) forced us to confront the overlap or gaps between policies and programs (the dog).  Shouldn’t it work the other way? Wouldn’t it better serve EPA, our stakeholders and the environment if related programs were more clearly defined, or combined before turning our attention to public outreach? (These questions aren’t rhetorical; please answer them.)

Our group yesterday didn’t know enough about policy integration our agency may be doing to bring the principles and virtues of these green initiatives together to better serve the many concerned external people. As a result–and this is more intriguing challenge than complaint—we’re seeking some manner of content integration as we conceive and write a new website.

Professor Stout wouldn’t be surprised by what we face, but may I ask, dear reader, do you, too, see what we face as the tail wagging the dog?

Question of the Week: How would you use blogs, wikis, podcasts, and other Web 2.0 tools to protect the environment?

Monday, June 23rd, 2008

Each week we ask a question related to the environment. Please let us know your thoughts as comments. Feel free to respond to earlier comments or post new ideas. Previous questions.

Wikis and widgets and blogs, oh my! “Web 2.0″ is about sharing content… your photos, opinions, links, and more. At EPA, we are trying to find ways to use Web 2.0 technologies such as wikis, blogging, news feeds, podcasts, or social networking, to improve how we reach out to and communicate with the public.

How would you use blogs, wikis, podcasts, and other Web 2.0 tools to protect the environment?

On Monday, June 23, “Ask EPA” hosted an online discussion about using Web 2.0 to protect the environment - read the transcript.

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En español: Cada semana hacemos una pregunta relacionada al medio ambiente. Por favor comparta con nosotros sus pensamientos y comentarios. Siéntase en libertad de responder a comentarios anteriores o plantear nuevas ideas. Preguntas previas.

¡Wikis y widgets y blogs, Dios mío! “Web 2.0″ se trata de compartir contenido…sus fotos, opiniones, enlaces, y más. En EPA, estamos tratando de encontrar maneras de utilizar tecnologías de Web 2.0 como wikis, blogs, “feeds” noticiosos, podcasts, o reds sociales, para mejorar la manera en la cual nos comunicamos con el público.

¿Cómo utiliza blogs, wikis, podcasts, y otras herramientas de Web 2.0 para proteger el medio ambiente?

Seeking Solutions from a New Perspective

Friday, April 25th, 2008

photo of site with collection lagoon and large white tanks

About the author: Rob Lawrence joined EPA in 1990 and is Senior Policy Advisor on Energy Issues in the Dallas, TX regional office. As an economist, he works to insure that both supply and demand components are addressed as the Region develops its Clean Energy and Climate Change Strategy.

About 5 years ago, I had the opportunity to change jobs within our Dallas regional office. The Region recognized that we were facing new environmental challenges that did not fit entirely within one media division. Sure, aspects of an issue would be adequately addressed by a traditional media program, but no one had the larger view that included cross-program policies and requirements. In my case, the job was monitoring and coordinating energy issues in Region 6. Almost everyday, I get tasked to look at a situation that is not just about air emissions or water discharges or waste handling concerns. It is usually some of each and other factors like community views and economics thrown in as well.

Rob LawrenceAnd just what happens when no one takes a broader view? A fine example comes from my prior state service in Louisiana. A waste oil recycler had gone bankrupt and abandoned the operations, including a waste lagoon. After a heavy rain, the neighbors became concerned about the lagoon overflowing and the waste oil reaching their properties. The state water division sent inspectors to the site, determined that additional capacity in the lagoon was needed and issued a compliance order to draw down the water. Soon after some of the water was removed, the neighbors complained about odors coming from the lagoon. The state air division sent inspectors, determined that the exposed oily waste in the lagoon was the cause, and issued a compliance order to put water into the lagoon to serve as a cap on the odors. The next day the site manager called to say that he was in a Catch-22 situation: he could not meet the requirements of one compliance order without violating the terms of the other one. Clearly, addressing the particular needs of one program would not really address the broader environmental concerns presented by the site. Both media programs did the right thing from their perspective, but the situation was more complex than that.

More and more of today’s environmental challenges are calling for solutions with a multimedia or cross program perspective. How can we expect to address climate change and similar complex concerns without taking a broad view? We need to make sure that fixing one problem doesn’t lead to unintended consequences. One approach EPA is taking is with its environmental innovations program. Check out our website to learn more about how EPA is facing these issues from a different perspective.