FAFSA: Free Application for Federal Student Aid

FAFSA on the Web Customer Service

FAFSA on the Web Customer Service

For assistance with problems or difficulties while using FAFSA on the Web, or for specific questions about the FAFSA, call the Federal Student Aid Information Center at 1-800-4-FED-AID (1-800-433-3243) or 1-319-337-5665. If you are hearing-impaired and have questions, contact the TTY line at 1-800-730-8913.

You can also contact us live, online, by selecting the Live Help button conveniently located within the pages of the application.

If you are having a technical issue, answer the following questions.

Customer Service Questionnaire
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If you are reporting a problem or a bug, some information that may be helpful in resolving your problem are the date and time you experienced the problem, your Internet service provider, and the state from which you are applying.

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Site Last Updated: Sunday, February 15, 2009