The Archiving of Direct Loan Records for 'Paid In Full' Accounts

The records for your Direct Loan accounts that have been paid in full for two or more years will be sent to a new archive database.

You will no longer be able to access your paid in full accounts that have been archived through the Direct Loan Servicing Web site. Please contact the Direct Loan Servicing Center at 1-800-848-0979 if you need to view your paid in full accounts or if you have any questions about the archiving of your accounts.

Any new loans subsequently disbursed to you will be accessible through the Direct Loan Servicing Web site using your Federal Student Aid PIN previously assigned by the U.S. Department of Education.