For mailing your deferment, forbearance, or correspondence

Address: Mail your deferments, forbearances, & correspondence to the following address:

Direct Loan Servicing Center
Borrower Services Department
P.O. Box 5609
Greenville, TX 75403-5609

Telephone numbers:

  • Toll free: 1-800-848-0979
  • Overseas/International: 011-315-738-6634
  • International Calling Card Access Numbers:

  • Hearing Impaired Borrowers with a TDD: 1-800-848-0983