Alternative Menu - Site Map Consumer Action Handbook - Telemarketing and Junk Mail - Vishing
Consumer Action Website
     Home       Sample Complaint Letter      FAQ's     Order Handbook       View Handbook       Our Partners

Advanced Search

space

Telemarketing and Junk Mail - Vishing Title Graphic
 

Fraudulent telephone calls that use pirated recordings of telephone services from well-known financial institutions are known as "vishing". The object is to trick you into believing your bank is calling to confirm personal information such as account numbers, PINs, and passwords. Your answers are recorded and the information is then used for identity theft.

If you get a telephone call from someone who says they are with your bank and/or credit company and they ask you to provide or confirm any personal information:

  • Do NOT answer any questions.
  • Hang up immediately.
  • Call your bank or credit company directly and tell them what happened.
Beware: Contests and Sweepstakes

Don't pay if you are asked to give money to claim a prize or get something else free. If you have really won a sweepstakes, you pay taxes directly to the government, not through the company. Beware of invitations that include phrases like:

  • "You have been specially selected..."
  • "You have won..."
  • "A new car! A trip to Hawaii! $2,500 in cash!"
  • "Yours, absolutely free! Take a look at our..."
  • "Your special claim number lets you ..."
  • "All you pay is postage, handling, taxes ..."
 
Feature Links
Who's Calling? Recognize and Report Phone Fraud
Putting Telephone Scams...On Hold
National Do Not Call Registry
Econsumer.gov
Telemarketing publications - Federal Trade Commission
About Us           About This Site           Site Map           Contact Us           Link to Us            Privacy Policy
USA.gov: Government made easy     gsa logo