Operation Prepare

Operation Prepare is a Navywide program initiated by the Commander, Navy Installations Command (CNIC).

Prepare

When an emergency strikes, knowing what to do can save time, property and lives. Learn how to prepare and cope with natural disasters, fast-spreading diseases and other emergencies through CNIC’s Operation Prepare public awareness program.

Considerations for all Military Personnel and Families

• Be Informed:
  • Know what emergencies are most likely to affect you and your family.
  • Learn your local emergency warning system.
  • Educate yourself and your family on the different ways to prepare for a disaster.
• Have A Plan:
  • Prepare multiple emergency plans for the various disaster types (e.g., what to do, where to go, whom to call).
  • Communicate your emergency plan with everyone in your family.
  • Practice your emergency plan and update it every six months.
• Make A Kit:
  • Assemble an emergency kit with essential supplies for survival plus medicine and items for special needs and pets.
  • Store valuable documents in a portable and waterproof container.

Muster

During or following a disaster, the Navy must be informed of your status and needs. The Navy requires you to muster or report your whereabouts with your command to ensure all members of the Navy Family* are accounted for.

To muster, follow your command’s established procedures to report your status. If command or alternate command cannot be reached:

• Log into the Navy Family Accountability and Assessment System (NFAAS) at https://www.navyfamily.navy.mil. Family members will need their sponsor’s date of birth and social security number to log in.
• If a computer is not accessible, call the Navy Personnel Command Emergency Coordination Center (NPCECC) at 1-877-414-5358 or 1-866-297-1971 (TDD)

* All active duty Navy personnel, Navy reservists and their families (as listed in the DEERS database) and Navy Civilian employees, both Civil Service and nonappropriated funds employees (NAF/NEX) and their families, have a responsibility to properly account for their status following an incident.

Recover

If you or your family has been affected by a declared emergency and you need assistance, log in to NFAAS and assess your needs. Follow these steps to ensure you receive proper recovery assistance from the Navy:

• Account, Update and Verify: After mustering, verify that your contact information in NFAAS is correct and current.
• Fill out a Needs Assessment Survey*: Indicate what type of assistance you are seeking (e.g., housing, finance, legal).
• Manage Recovery Process: A case manager will contact you based on the information provided in the survey. Together, you’ll determine the appropriate response or assistance needs for your recovery efforts.

* Information provided in the survey will be used only by Navy professionals and subject matter experts to aid with recovery efforts. Details contained in the survey are confidential and will NOT be shared with anyone without permission.

Operation Prepare Links and Resources

• Operation Prepare Web site, http://www.cnic.navy.mil
  Emergency Planning Tool and Information for Navy Personnel
• https://www.navyfamily.navy.mil
  Navy Family Accountability and Assessment System (NFAAS)
• Operation Prepare Family Emergency Plan (PDF)
• Operation Prepare Brochure (PDF)