Grant County PUD

Servicio al Cliente En Espanol

Billing

  Understanding Your Bill
  Your Meter
  High Bill Troubleshooting

Payments

  Making Payments
  Payment Arrangements
  Share the Warmth

Services

  Power Outages
  Fiber Optic Network
  Senior/Disabled Discounts

Moving or Building

  Start Stop Service
  New Construction
  Service Workbooks

Saving Energy

  Rebates
  Programs
  Energy Saving Tips

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Interim Land and Water Use Policies Pave Way for Shoreline Management Plan
Public participation sought
May 4, 2009

EPHRATA, WA – Grant PUD commissioners today opened public process and adopted a set of principles that will govern interim land and water use policies and prioritize public access and use of the reservoirs and shorelines created by Wanapum and Priest Rapids dams. Read News Release >>

Boat Launch Information
Commission Agenda
Contracting Opportunities
Fish Counts
Priest Rapids Project License
News & Topics
PRCC
Recreation
Surplus Auctions
Water Quality

All in a day's work
Estella Rodeback
Customer Service Rep

Providing a positive customer experience is the focus for Grant PUD's customer service staff. Our customer call center is staffed with four to five full-time employees who speak with over 5,000 customers per month.

On a daily basis, Estella and her fellow customer service representatives will assist customers with multiple inquiries regarding their account or other Grant PUD business. In their line of work it is essential to have a broad knowledge base about utility functions, open communication with coworkers and comprehensive training for the desktop tools essential to a customer service rep's job. Read Story >>