Agency or Department | SETTLEMENTS (Monetary and Non-Monetary) | WITHDRAWALS | NO RESOLUTION | OTHER CLOSURES | OPEN INVENTORY | |||||
---|---|---|---|---|---|---|---|---|---|---|
Complaints | Complainants | Complaints | Complainants | Complaints | Complainants | Complaints | Complainants | Complaints | Complainants | |
Agency for International Development | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 |
Broadcasting Board of Governors | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Central Intelligence Agency | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Commodity Futures Trading Commission | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Consumer Product Safety Commission | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Corporation for National Service | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Court Services and Offender Supervision Agency | 0 | 0 | 0 | 0 | 2 | 2 | 0 | 0 | 0 | 0 |
Department of Agriculture | 66 | 48 | 0 | 0 | 87 | 24 | 0 | 0 | 29 | 26 |
Department of Commerce | 5 | 5 | 0 | 0 | 2 | 2 | 0 | 0 | 4 | 4 |
Defense Summary ** | 552 | 477 | 43 | 38 | 176 | 156 | 0 | 0 | 43 | 40 |
Army & Air Force Exchange Service | 7 | 7 | 0 | 0 | 2 | 2 | 0 | 0 | 0 | 0 |
Defense Commissary Agency | 30 | 12 | 3 | 1 | 4 | 2 | 0 | 0 | 22 | 20 |
Defense Contract Audit Agency | 2 | 2 | 0 | 0 | 4 | 2 | 0 | 0 | 0 | 0 |
Defense Contract Management Agency | 0 | 0 | 0 | 0 | 2 | 2 | 0 | 0 | 0 | 0 |
Defense Education Activity | 3 | 2 | 2 | 1 | 1 | 1 | 0 | 0 | 0 | 0 |
Defense Finance and Accounting Service | 24 | 15 | 0 | 0 | 6 | 6 | 0 | 0 | 0 | 0 |
Defense Human Resources Activity | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Information Systems Agency | 5 | 5 | 2 | 2 | 3 | 3 | 0 | 0 | 0 | 0 |
Defense Inspector General | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Intelligence Agency | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Logistics Agency | 15 | 15 | 0 | 0 | 12 | 12 | 0 | 0 | 0 | 0 |
Defense National Guard Bureau | 1 | 1 | 1 | 1 | 1 | 1 | 0 | 0 | 0 | 0 |
Defense National Imagery and Mapping Agency | 9 | 9 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense National Security Agency | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 |
Defense Nuclear Facilities Safety Board | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Office of the Secretary | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Security Service | 8 | 6 | 0 | 0 | 3 | 2 | 0 | 0 | 0 | 0 |
Defense Threat Reduction Agency | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Tricare Management Activity | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Department of the Air Force | 146 | 119 | 7 | 5 | 62 | 50 | 0 | 0 | 6 | 5 |
Department of the Army | 261 | 243 | 14 | 14 | 49 | 47 | 0 | 0 | 7 | 7 |
Department of the Navy | 39 | 39 | 14 | 14 | 26 | 25 | 0 | 0 | 8 | 8 |
Department of Education*** | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Department of Energy | 2 | 2 | 0 | 0 | 3 | 3 | 3 | 3 | 2 | 2 |
Department of Health and Human Services | 3 | 3 | 0 | 0 | 10 | 10 | 0 | 0 | 2 | 2 |
Department of Housing & Urban Development | 17 | 15 | 2 | 2 | 15 | 14 | 0 | 0 | 0 | 0 |
Department of the Interior | 3 | 3 | 3 | 3 | 7 | 7 | 0 | 0 | 3 | 3 |
Department of Justice | 29 | 27 | 0 | 0 | 128 | 114 | 0 | 0 | 50 | 31 |
Department of Labor | 36 | 22 | 0 | 0 | 0 | 0 | 0 | 0 | 4 | 4 |
Department of State | 14 | 12 | 5 | 2 | 2 | 2 | 0 | 0 | 0 | 0 |
Department of Transportation | 22 | 22 | 0 | 0 | 24 | 22 | 3 | 3 | 7 | 6 |
Department of the Treasury | 57 | 57 | 11 | 11 | 22 | 22 | 0 | 0 | 3 | 3 |
Department of Veterans Affairs | 8 | 8 | 0 | 0 | 16 | 16 | 0 | 0 | 3 | 3 |
Environmental Protection Agency | 1 | 1 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 |
Equal Employment Opportunity Commission | 2 | 2 | 0 | 0 | 6 | 6 | 0 | 0 | 1 | 1 |
Executive Office of the President Summary** | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Office of Administration | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Office of Management and Budget | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Office of National Drug Control Policy | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Office of U.S. Trade Representative | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Export-Import Bank of the United States | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 |
Farm Credit Administration | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Communications Commission | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Deposit Insurance Corporation | 5 | 4 | 0 | 0 | 6 | 6 | 1 | 1 | 3 | 3 |
Federal Election Commission | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Emergency Management Agency | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Energy Regulatory Commission | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Housing Finance Board | 0 | 0 | 0 | 0 | 2 | 1 | 0 | 0 | 0 | 0 |
Federal Labor Relations Authority | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Maritime Commission | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Mediation & Conciliation Service | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Reserve Board | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Retirement Thrift Investment Board | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Trade Commission | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
General Services Administration | 4 | 4 | 0 | 0 | 3 | 3 | 0 | 0 | 0 | 0 |
Government Printing Office | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Holocaust Memorial Museum | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
International Boundary & Water Commision | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
International Trade Commission | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
John F Kennedy Center for the Arts | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Merit Systems Protection Board | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 |
National Aeronautics & Space Administration | 14 | 14 | 0 | 0 | 12 | 11 | 0 | 0 | 4 | 4 |
National Archives & Records Administration | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 13 | 3 |
National Credit Union Administration | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
National Endowment for the Arts | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
National Endowment for the Humanities | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
National Gallery of Art | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
National Labor Relations Board | 0 | 0 | 0 | 0 | 4 | 3 | 0 | 0 | 0 | 0 |
National Science Foundation | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
National Transportation Safety Board | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Nuclear Regulatory Commission | 1 | 1 | 0 | 0 | 2 | 1 | 0 | 0 | 2 | 2 |
Office of Personnel Management | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Office of Special Counsel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Overseas Private Investment Corporation | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Peace Corps | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Pension Benefit Guaranty Corporation | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Railroad Retirement Board | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Securities and Exchange Commission | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Selective Service System | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Small Business Administration | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 |
Smithsonian Institution | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Social Security Administration | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Tennessee Valley Authority | 1 | 1 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 |
United States Armed Forces Retirement Home | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
United States Postal Service | 279 | 246 | 56 | 56 | 319 | 319 | 0 | 0 | 101 | 98 |
United States Tax Court | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
TOTAL | 1,131 | 983 | 120 | 112 | 853 | 749 | 7 | 7 | 276 | 237 |
** Department of Defense and Executive Office of the President summary figures represent only those agencies listed. | ||||||||||
*** Department of Education did not report ADR data accurately and was not included in this report. | ||||||||||
CABINET AGENCY SUB TOTAL | 1,093 | 947 | 120 | 112 | 811 | 711 | 6 | 6 | 251 | 222 |
MID-SIZE AGENCY SUB TOTAL | 30 | 29 | 0 | 0 | 23 | 22 | 1 | 1 | 8 | 8 |
SMALL AGENCY SUB TOTAL | 8 | 7 | 0 | 0 | 19 | 16 | 0 | 0 | 17 | 7 |
This page was last modified on June 26, 2003.