Agency or Department | MEDIATION | SETTLEMENT CONFERENCES | EARLY NEUTRAL EVALUATIONS | |||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
Complaints | Complainants | Days | Avg Days | Complaints | Complainants | Days | Avg Days | Complaints | Complainants | Days | Avg Days | |
Agency for International Development | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Broadcasting Board of Governors | 1 | 1 | 61 | 61 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Central Intelligence Agency | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Commodity Futures Trading Commission | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Consumer Product Safety Commission | 2 | 2 | 145 | 73 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Corporation for National Service | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Court Services and Offender Supervision Agency | 1 | 1 | 67 | 67 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Department of Agriculture | 103 | 55 | 10,794 | 105 | 46 | 14 | 2,260 | 49 | 2 | 2 | 840 | 420 |
Department of Commerce | 11 | 11 | 614 | 56 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Summary ** | 454 | 413 | 23,521 | 52 | 160 | 136 | 15,705 | 98 | 0 | 0 | 0 | 0 |
Army & Air Force Exchange Service | 9 | 9 | 288 | 32 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Commissary Agency | 12 | 10 | 920 | 77 | 8 | 5 | 420 | 53 | 0 | 0 | 0 | 0 |
Defense Contract Audit Agency | 6 | 4 | 107 | 18 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Contract Management Agency | 2 | 2 | 149 | 75 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Education Activity | 1 | 1 | 25 | 25 | 3 | 2 | 40 | 13 | 0 | 0 | 0 | 0 |
Defense Finance and Accounting Service | 14 | 14 | 207 | 15 | 16 | 7 | 319 | 20 | 0 | 0 | 0 | 0 |
Defense Human Resources Activity | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Information Systems Agency | 10 | 10 | 1,362 | 136 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Inspector General | 0 | 0 | 0 | 0 | 1 | 1 | 51 | 51 | 0 | 0 | 0 | 0 |
Defense Intelligence Agency | 1 | 1 | 60 | 60 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Logistics Agency | 24 | 24 | 772 | 32 | 3 | 3 | 60 | 20 | 0 | 0 | 0 | 0 |
Defense National Guard Bureau | 1 | 1 | 40 | 40 | 1 | 1 | 25 | 25 | 0 | 0 | 0 | 0 |
Defense National Imagery and Mapping Agency | 8 | 8 | 94 | 12 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense National Security Agency | 1 | 1 | 67 | 67 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Nuclear Facilities Safety Board | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Office of the Secretary | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Security Service | 3 | 2 | 0 | 0 | 6 | 4 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Threat Reduction Agency | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Defense Tricare Management Activity | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Department of the Air Force | 110 | 90 | 2,249 | 20 | 21 | 13 | 358 | 17 | 0 | 0 | 0 | 0 |
Department of the Army | 171 | 156 | 12,963 | 76 | 98 | 97 | 14,301 | 146 | 0 | 0 | 0 | 0 |
Department of the Navy | 81 | 80 | 4,218 | 52 | 3 | 3 | 131 | 44 | 0 | 0 | 0 | 0 |
Department of Education*** | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Department of Energy | 5 | 5 | 669 | 134 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Department of Health and Human Services | 13 | 13 | 522 | 40 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Department of Housing & Urban Development | 32 | 29 | 5,292 | 165 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Department of the Interior | 15 | 15 | 1,038 | 69 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Department of Justice | 154 | 119 | 10,744 | 70 | 2 | 2 | 140 | 70 | 0 | 0 | 0 | 0 |
Department of Labor | 16 | 9 | 706 | 44 | 20 | 13 | 1,403 | 70 | 0 | 0 | 0 | 0 |
Department of State | 14 | 10 | 317 | 23 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Department of Transportation | 43 | 39 | 1,556 | 36 | 9 | 8 | 810 | 90 | 0 | 0 | 0 | 0 |
Department of the Treasury | 7 | 7 | 232 | 33 | 16 | 16 | 149 | 9 | 70 | 70 | 579 | 8 |
Department of Veterans Affairs | 27 | 27 | 1,427 | 53 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Environmental Protection Agency | 1 | 1 | 19 | 19 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Equal Employment Opportunity Commission | 8 | 8 | 346 | 43 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Executive Office of the President Summary** | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Office of Administration | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Office of Management and Budget | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Office of National Drug Control Policy | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Office of U.S. Trade Representative | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Export-Import Bank of the United States | 1 | 1 | 48 | 48 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Farm Credit Administration | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Communications Commission | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Deposit Insurance Corporation | 12 | 11 | 1,959 | 163 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Election Commission | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Emergency Management Agency | 1 | 1 | 28 | 28 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Energy Regulatory Commission | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Housing Finance Board | 2 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Labor Relations Authority | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Maritime Commission | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Mediation & Conciliation Service | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Reserve Board | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Retirement Thrift Investment Board | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Federal Trade Commission | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
General Services Administration | 7 | 7 | 861 | 123 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Government Printing Office | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Holocaust Memorial Museum | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
International Boundary & Water Commision | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
International Trade Commission | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
John F Kennedy Center for the Arts | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Merit Systems Protection Board | 1 | 1 | 90 | 90 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
National Aeronautics & Space Administration | 30 | 29 | 935 | 31 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
National Archives & Records Administration | 1 | 1 | 80 | 80 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
National Credit Union Administration | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
National Endowment for the Arts | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
National Endowment for the Humanities | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
National Gallery of Art | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
National Labor Relations Board | 4 | 3 | 21 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
National Science Foundation | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
National Transportation Safety Board | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Nuclear Regulatory Commission | 3 | 2 | 74 | 25 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Office of Personnel Management | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Office of Special Counsel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Overseas Private Investment Corporation | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Peace Corps | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Pension Benefit Guaranty Corporation | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Railroad Retirement Board | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Securities and Exchange Commission | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Selective Service System | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Small Business Administration | 1 | 1 | 167 | 167 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Smithsonian Institution | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Social Security Administration | 0 | 0 | 0 | 0 | 1 | 1 | 21 | 21 | 0 | 0 | 0 | 0 |
Tennessee Valley Authority | 2 | 2 | 35 | 18 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
United States Armed Forces Retirement Home | 0 | 0 | 0 | 0 | 2 | 1 | 10 | 5 | 0 | 0 | 0 | 0 |
United States Postal Service | 660 | 640 | 39,638 | 60 | 95 | 79 | 9,332 | 98 | 0 | 0 | 0 | 0 |
United States Tax Court | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
TOTAL | 1,633 | 1,466 | 102,007 | 62 | 351 | 270 | 29,830 | 85 | 72 | 72 | 1,419 | 20 |
** Department of Defense and Executive Office of the President summary figures represent only those agencies listed. | ||||||||||||
*** Department of Education did not report ADR data accurately and was not included in this report. | ||||||||||||
CABINET AGENCY SUB TOTAL | 1,554 | 1,392 | 97,070 | 62 | 348 | 268 | 29,799 | 86 | 72 | 72 | 1,419 | 20 |
MID-SIZE AGENCY SUB TOTAL | 54 | 52 | 4,004 | 74 | 1 | 1 | 21 | 21 | 0 | 0 | 0 | 0 |
SMALL AGENCY SUB TOTAL | 25 | 22 | 933 | 37 | 2 | 1 | 10 | 5 | 0 | 0 | 0 | 0 |
This page was last modified on June 26, 2003.