Agency or Department | Total Work Force | Total Counseled | Percent of Work Force | Complaints Filed | Total Complainants | Percent of Work Force |
---|---|---|---|---|---|---|
Agency for International Development | 2,179 | 18 | 0.83 | 7 | 7 | 0.32 |
Broadcasting Board of Governors | 1,872 | 85 | 4.54 | 35 | 34 | 1.82 |
Central Intelligence Agency* | 0 | 31 | 0.00 | 15 | 13 | 0.00 |
Commodity Futures Trading Commission | 527 | 28 | 5.31 | 4 | 4 | 0.76 |
Consumer Product Safety Commission | 480 | 5 | 1.04 | 3 | 1 | 0.21 |
Corporation for National Service | 599 | 28 | 4.67 | 10 | 10 | 1.67 |
Court Services and Offender Supervision Agency | 920 | 43 | 4.67 | 20 | 20 | 2.17 |
Department of Agriculture | 114,978 | 928 | 0.81 | 773 | 721 | 0.63 |
Department of Commerce | 38,401 | 276 | 0.72 | 177 | 157 | 0.41 |
Defense Summary ** | 727,648 | 7,997 | 1.10 | 3,503 | 3,192 | 0.44 |
Army & Air Force Exchange Service | 43,256 | 273 | 0.63 | 111 | 110 | 0.25 |
Defense Commissary Agency | 15,624 | 227 | 1.45 | 139 | 135 | 0.86 |
Defense Contract Audit Agency | 4,137 | 70 | 1.69 | 37 | 31 | 0.75 |
Defense Contract Management Agency | 11,335 | 105 | 0.93 | 70 | 65 | 0.57 |
Defense Education Activity | 17,925 | 161 | 0.90 | 52 | 48 | 0.27 |
Defense Finance and Accounting Service | 14,869 | 241 | 1.62 | 147 | 125 | 0.84 |
Defense Human Resources Activity | 609 | 7 | 1.15 | 6 | 6 | 0.99 |
Defense Information Systems Agency | 6,063 | 29 | 0.48 | 9 | 7 | 0.12 |
Defense Inspector General | 1,223 | 44 | 3.60 | 4 | 4 | 0.33 |
Defense Intelligence Agency* | 0 | 12 | 0.00 | 13 | 13 | 0.00 |
Defense Logistics Agency | 21,872 | 680 | 3.11 | 181 | 172 | 0.79 |
Defense National Guard Bureau | 41,797 | 247 | 0.59 | 48 | 48 | 0.11 |
Defense National Imagery and Mapping Agency* | 0 | 65 | 0.00 | 17 | 17 | 0.00 |
Defense National Security Agency* | 0 | 64 | 0.00 | 23 | 22 | 0.00 |
Defense Nuclear Facilities Safety Board | 96 | 1 | 1.04 | 0 | 0 | 0.00 |
Defense Office of the Secretary | 4,186 | 35 | 0.84 | 26 | 26 | 0.62 |
Defense Security Service | 2,640 | 25 | 0.95 | 14 | 13 | 0.49 |
Defense Threat Reduction Agency | 992 | 10 | 1.01 | 3 | 3 | 0.30 |
Defense Tricare Management Activity | 157 | 0 | 0.00 | 0 | 0 | 0.00 |
Department of the Air Force | 139,782 | 1,758 | 1.26 | 540 | 478 | 0.34 |
Department of the Army | 203,563 | 1,963 | 0.96 | 1,124 | 1,073 | 0.53 |
Department of the Navy | 197,522 | 1,980 | 1.00 | 939 | 796 | 0.40 |
Department of Education | 4,845 | 58 | 1.20 | 29 | 29 | 0.60 |
Department of Energy | 14,928 | 83 | 0.56 | 84 | 74 | 0.50 |
Department of Health and Human Services | 66,723 | 488 | 0.73 | 274 | 248 | 0.37 |
Department of Housing & Urban Development | 10,342 | 305 | 2.95 | 134 | 127 | 1.23 |
Department of the Interior | 79,482 | 1,006 | 1.27 | 343 | 321 | 0.40 |
Department of Justice | 130,763 | 2,080 | 1.59 | 1,047 | 963 | 0.74 |
Department of Labor | 17,079 | 176 | 1.03 | 156 | 130 | 0.76 |
Department of State | 17,457 | 212 | 1.21 | 55 | 55 | 0.32 |
Department of Transportation | 102,652 | 1,409 | 1.37 | 585 | 552 | 0.54 |
Department of the Treasury | 169,399 | 2,331 | 1.38 | 1,264 | 1,168 | 0.69 |
Department of Veterans Affairs | 222,985 | 4,772 | 2.14 | 2,258 | 2,042 | 0.92 |
Environmental Protection Agency | 18,735 | 172 | 0.92 | 104 | 91 | 0.49 |
Equal Employment Opportunity Commission | 2,778 | 104 | 3.74 | 46 | 43 | 1.55 |
Executive Office of the President Summary** | 1,028 | 6 | 0.58 | 2 | 2 | 0.19 |
Office of Administration | 200 | 1 | 0.50 | 0 | 0 | 0.00 |
Office of Management and Budget | 499 | 3 | 0.60 | 1 | 1 | 0.20 |
Office of National Drug Control Policy | 135 | 2 | 1.48 | 1 | 1 | 0.74 |
Office of U.S. Trade Representative | 194 | 0 | 0.00 | 0 | 0 | 0.00 |
Export-Import Bank of the United States | 403 | 30 | 7.44 | 2 | 2 | 0.50 |
Farm Credit Administration | 288 | 8 | 2.78 | 1 | 1 | 0.35 |
Federal Communications Commission | 2,018 | 166 | 8.23 | 6 | 5 | 0.25 |
Federal Deposit Insurance Corporation | 5,605 | 56 | 1.00 | 26 | 19 | 0.34 |
Federal Election Commission | 377 | 2 | 0.53 | 2 | 2 | 0.53 |
Federal Emergency Management Agency | 8,420 | 50 | 0.59 | 30 | 29 | 0.34 |
Federal Energy Regulatory Commission | 1,258 | 26 | 2.07 | 2 | 2 | 0.16 |
Federal Housing Finance Board | 117 | 3 | 2.56 | 3 | 2 | 1.71 |
Federal Labor Relations Authority | 205 | 2 | 0.98 | 1 | 1 | 0.49 |
Federal Maritime Commission | 130 | 13 | 10.00 | 0 | 0 | 0.00 |
Federal Mediation & Conciliation Service | 292 | 5 | 1.71 | 1 | 1 | 0.34 |
Federal Reserve Board | 1,712 | 15 | 0.88 | 5 | 4 | 0.23 |
Federal Retirement Thrift Investment Board | 106 | 0 | 0.00 | 0 | 0 | 0.00 |
Federal Trade Commission | 1,094 | 39 | 3.56 | 8 | 7 | 0.64 |
General Services Administration | 14,447 | 212 | 1.47 | 112 | 103 | 0.71 |
Government Printing Office | 3,109 | 66 | 2.12 | 42 | 40 | 1.29 |
Holocaust Memorial Museum | 363 | 5 | 1.38 | 3 | 3 | 0.83 |
International Boundary & Water Commision | 289 | 13 | 4.50 | 12 | 10 | 3.46 |
International Trade Commission | 383 | 0 | 0.00 | 0 | 0 | 0.00 |
John F Kennedy Center for the Arts | 1,105 | 2 | 0.18 | 1 | 1 | 0.09 |
Merit Systems Protection Board | 231 | 8 | 3.46 | 4 | 3 | 1.30 |
National Aeronautics & Space Administration | 17,933 | 104 | 0.58 | 57 | 48 | 0.27 |
National Archives & Records Administration | 3,134 | 47 | 1.50 | 37 | 33 | 1.05 |
National Credit Union Administration | 976 | 6 | 0.61 | 1 | 1 | 0.10 |
National Endowment for the Arts | 159 | 35 | 22.01 | 1 | 1 | 0.63 |
National Endowment for the Humanities | 171 | 0 | 0.00 | 0 | 0 | 0.00 |
National Gallery of Art | 859 | 21 | 2.44 | 10 | 10 | 1.16 |
National Labor Relations Board | 1,977 | 51 | 2.58 | 13 | 11 | 0.56 |
National Science Foundation | 1,291 | 6 | 0.46 | 5 | 5 | 0.39 |
National Transportation Safety Board | 438 | 7 | 1.60 | 6 | 6 | 1.37 |
Nuclear Regulatory Commission | 3,036 | 35 | 1.15 | 14 | 12 | 0.40 |
Office of Personnel Management | 3,684 | 27 | 0.73 | 19 | 18 | 0.49 |
Office of Special Counsel | 108 | 2 | 1.85 | 1 | 1 | 0.93 |
Overseas Private Investment Corporation | 199 | 1 | 0.50 | 0 | 0 | 0.00 |
Peace Corps | 898 | 10 | 1.11 | 1 | 1 | 0.11 |
Pension Benefit Guaranty Corporation | 777 | 30 | 3.86 | 12 | 10 | 1.29 |
Railroad Retirement Board | 1,163 | 8 | 0.69 | 5 | 5 | 0.43 |
Securities and Exchange Commission | 3,031 | 22 | 0.73 | 13 | 13 | 0.43 |
Selective Service System | 166 | 3 | 1.81 | 1 | 1 | 0.60 |
Small Business Administration | 3,890 | 27 | 0.69 | 23 | 23 | 0.59 |
Smithsonian Institution | 6,335 | 37 | 0.58 | 26 | 25 | 0.39 |
Social Security Administration | 65,292 | 820 | 1.26 | 516 | 463 | 0.71 |
Tennessee Valley Authority | 13,444 | 154 | 1.15 | 58 | 57 | 0.42 |
United States Armed Forces Retirement Home | 731 | 6 | 0.82 | 6 | 2 | 0.27 |
United States Postal Service | 854,376 | 20,394 | 2.39 | 9,931 | 6,363 | 0.74 |
United States Tax Court | 238 | 2 | 0.84 | 0 | 0 | 0.00 |
TOTAL | 2,773,058 | 45,217 | 1.63 | 21,945 | 17,348 | 0.63 |
* The number of full time permanent positions is classified information. | ||||||
** Department of Defense and Executive Office of the President summary figures represent only those agencies listed. | ||||||
CABINET AGENCY SUB TOTAL | 2,572,058 | 42,515 | 1.65 | 20,613 | 16,142 | 0.63 |
MID-SIZE AGENCY SUB TOTAL | 154,101 | 1,632 | 1.06 | 952 | 858 | 0.56 |
SMALL AGENCY SUB TOTAL | 46,899 | 1,070 | 2.28 | 380 | 348 | 0.74 |
This page was last modified on June 26, 2003.