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Topic
2.2 Developing Ways to Communicate with Community Members
Approaches
Communication methods should be developed with two-way interactions in
mind. To do this, the health assessor, as the public health assessment
team leader, should ask community members how they prefer to provide and
receive information. The health assessor should be sure that the methods
used to communicate are available to everyone who wants to participate.
For instance, Web sites should only be used if everyone in the community
who is interested in the site has access to a computer and to the Web
site.
Information might be presented using written materials, audio and video
presentations, and personal interactions.
Written materials
Written materials might include fliers, fact sheets, newsletters, and
reports such as health consultations and public health assessment documents.
These materials can be produced any time during the public health assessment
process.
Audio and visual
Audio and visual aids useful in communicating ideas and messages might
include radio and television announcements, poster displays, videos about
the site, and photographs of areas of concern.
Personal interaction
Personal interaction activities include telephone calls (with individuals
or groups), work group interactions, one-on-one meetings, and public meetings.
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