National Weather Service Professional Development Series Professional Competency Unit

Description of Job Duty Competency to be Achieved

Ability to install, maintain, upgrade office PBXs and other telephone systems.

Description of Need

To ensure availability/connectivity of critical office telephone communications components.

Specific Job Task Skills and Knowledge

1. Install, maintain, configure and upgrade telephone PBX.

2. Administer voice mail system.

3. Assist/train office personnel in the use of the telephone system and telephone functions.

Instructional Components

Instructional Component 4.1: To be defined

Proposed Evaluation

To be determined

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