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Your question may already be answered!

We're always happy to help with your questions. However, we receive many requests about a few common issues. We've posted these common questions and answers for you and you can always find more in depth information in the Help Center. Check the list below to see if your answer is here. If not, or if you need information we haven't supplied, please continue on to the Activity Tracker Help Form and let us know how we may help you.

Click each question below to view the answer, or use this link to view all.

• I forgot my password. What do I do?

• What / When is the Woman Challenge?

• My friends/family/co-workers and I would like to form a team. What do we do?

• Will I receive a welcome packet and/or pedometer?

• Can I enter pedometer steps?

If you have a different question, or need additional information, please follow this link to our Activity Tracker Help Form.