Annual Report on the Federal Work Force
Fiscal Year 2002

United States Equal Employment Opportunity Commission
Office of Federal Operations

Table of Contents

• PREFACE
• EXECUTIVE SUMMARY

• PART I EMPLOYMENT OF MINORITIES, WOMEN, AND PEOPLE WITH DISABILITIES
  • A. BACKGROUND AND STATUTORY AUTHORITY
  • B. SCOPE AND METHOD
  • C. TOTAL WORK FORCE SUMMARY
    • 1. GENERAL TREND
    • 2. PARTICIPATION RATES
    • 3. DISTRIBUTION OF WORKERS AMONG FEDERAL AGENCIES
  • D. GRADE AND PAY
    • SENIOR PAY LEVEL
      • a. Race/Ethnicity
      • b. Gender
      • c. People with Disabilities
    • 2. WHITE COLLAR PAY GRADES
      • a. Race/Ethnicity
      • b. Gender
      • c. People with Disabilities
    • 3. BLUE COLLAR EMPLOYMENT

• PART II FEDERAL SECTOR EEO COUNSELING AND COMPLAINT ACTIVITY
  • A. OVERVIEW OF EEO COMPLAINTS REPORTING
  • B. PRE-COMPLAINT COUNSELING IN THE FEDERAL SECTOR
  • C. COMPLAINTS FILED
  • D. BASES ALLEGED
  • E. ISSUES ALLEGED

• PART III FEDERAL SECTOR EEO COMPLAINT PROCESSING: BENCHMARKS AND AGENCY COMPARISONS
  • A. GOVERNMENT-WIDE RANGES AND AVERAGES FOR SELECTED INDICATORS
    • 1. PRE-COMPLAINT COUNSELING TIMES
    • 2. COMPLAINT INVESTIGATION TIMES
    • 3. COMPLAINT INVESTIGATION COSTS
    • 4. FINAL AGENCY DECISION TIMES
  • B. COMPARISONS BETWEEN CABINET LEVEL, MID-SIZE, AND SMALL AGENCIES
    • 1. PRE-COMPLAINT COUNSELING TIMES
    • 2. COMPLAINT INVESTIGATION TIMES
    • 3. COMPLAINT INVESTIGATION COSTS
    • 4. FINAL AGENCY DECISION TIMES
  • C. GOVERNMENT-WIDE COMPLAINT INVENTORY AND RESOLUTIONS
    • 1. COMPLAINT INVENTORY FOR FY 1999 THROUGH FY 2002
    • 2. AVERAGE PROCESSING DAYS FOR COMPLAINT RESOLUTIONS
    • 3. RESOLUTIONS BY STATUTE
    • 4. RESOLUTIONS WITH CORRECTIVE ACTION

• PART IV SETTLEMENTS AND THE USE OF ADR IN THE FEDERAL SECTOR EEO PROCESS
  • A. TOTAL RESOLUTIONS
  • B. ALTERNATIVE DISPUTE RESOLUTION
    • 1. BACKGROUND
    • 2. STATUS OF FEDERAL SECTOR ADR PROGRAMS
    • 3. ADR USAGE IN THE EEO PROCESS
      • a. Pre-Complaint Process
      • b. Formal Complaint Process
    • 4. ADR ATTEMPTS
      • a. Pre-Complaint Process
        • i. Types of ADR Attempts
        • ii. Average Processing Time
      • b. Formal Complaint Process
        • i. Types of ADR Attempts
        • ii. Average Processing Time
    • 5. SOURCES OF NEUTRALS
      • a. Pre-Complaint Process
      • b. Formal Complaint Process
    • 6. ADR CLOSURES
      • a. Pre-Complaint Process
        • i. Average Processing Time
        • ii. Ranking Agencies By Resolution Rate
        • iii. Trend in the Resolution Rate
      • b. Formal Complaint Process
        • i. Average Processing Time
        • ii. Ranking Agencies By Resolution Rate
        • iii. Trend in the Resolution Rate
    • 7. ADR SETTLEMENT BENEFITS
      • a. Pre-Complaint Process
        • i. Monetary Benefits
        • ii. Non-Monetary Benefits
      • b. Formal Complaint Process
        • i. Monetary Benefits
        • ii. Non-Monetary Benefits
  • C. NON-ADR SETTLEMENTS
    • 1. NON-ADR SETTLEMENTS DURING THE PRE-COMPLAINT PROCESS
    • 2. NON-ADR SETTLEMENTS DURING THE FORMAL COMPLAINT PROCESS
    • 3. NON-ADR SETTLEMENTS DURING THE HEARING PROCESS
    • 4. NON-ADR SETTLEMENTS DURING THE APPEALS PROCESS

• PART V THE EEOC'S HEARINGS PROGRAM
  • A. OVERVIEW OF THE EEOC'S HEARINGS PROGRAM PROCEDURES
  • B. SUMMARY OF HEARINGS RECEIPTS AND RESOLUTIONS
  • C. SUMMARY OF HEARINGS PROGRAM INVENTORY
  • D. SUMMARY OF BASES AND ISSUES AT THE HEARING STAGE
  • E. AVERAGE PROCESSING TIME
  • F. AGENCY ACTIONS ON AJ DECISIONS
  • G. MONETARY BENEFITS GENERATED AT THE HEARING STAGE

• PART VI THE EEOC'S APPELLATE REVIEW PROGRAM
  • A. OVERVIEW OF THE EEOC'S APPELLATE REVIEW PROGRAM PROCEDURES
  • B. APPELLATE RECEIPTS
  • C. APPELLATE RESOLUTIONS
  • D. AVERAGE PROCESSING TIME FOR APPEALS
  • E. REDUCTION IN TOTAL APPELLATE INVENTORY
  • F. MONETARY AWARDS AND BENEFITS SECURED ON APPEAL

• Part VII AGENCY PROFILES

APPENDICES

• Appendix I GLOSSARY / DEFINITIONS
• Appendix II FEDERAL SECTOR EEO COMPLAINT PROCESSING PROCEDURES
• Appendix III GOVERNMENT-WIDE EMPLOYMENT OF WORKERS IN THE FEDERAL WORK FORCE

  III-GW-1 Table 1 Ten Year Trend - Government-Wide Employment of Workers [HTML] [Downloadable Version]

  III-GW-2 Table 2 Ten Year Trend - People with Targeted Disabilities (Five Year Change) [HTML] [Downloadable Version]

  III-GW-3 Table 3 White Collar Work Force [HTML] [Downloadable Version]

  III-GW-4 Table 4 Professional Work Force [HTML] [Downloadable Version]

  III-GW-5 Table 5 Administrative Work Force [HTML] [Downloadable Version]

  III-GW-6 Table 6 Technical Work Force [HTML] [Downloadable Version]

  III-GS-7 Table 7 Clerical Work Force [HTML] [Downloadable Version]

  III-GW-8 Table 8 Blue Collar Work Force [HTML] [Downloadable Version]

  III-GW-9 Table 9 Distribution (Percentage) By PATCO Category [HTML] [Downloadable Version]

  III-GW-10 Table 10 White Collar Average Grade [HTML] [Downloadable Version]

  III-GW-11 Table 11 Distribution (Percentage) Across Grade Ranges [HTML] [Downloadable Version]

  PEOPLE WITH DISABILITIES

  III-GW-12 Table 12 People with Targeted Disabilities By PATCOB [HTML] [Downloadable Version]

  III-GW-13 Table 13 People with Disabilities By Grade Level
  Part A | Part B | [Downloadable Version]

  III-GW-14 Table 14 Senior Pay Participation By Agency [HTML] [Downloadable Version]

  III-GW-15 Table 15 Ten Year Trend - Senior Pay Level [HTML] [Downloadable Version]

  III-GW-16 Table 16 MD-713 Accomplishments By Agency (6 pages) [HTML] [Downloadable Version]

  III-GW-17 Table 17 Agency Participation By Disability (6 pages) [HTML] [Downloadable Version]

  III-GW-18 Table 18 Agency Objectives (1,001 or More Employees) (6 pages)
  Part A | Part B | [Downloadable Version]

  III-GW-19 Table 19 Disabilities Program Staffing By Agency (1,001 or More Employees) [HTML] [Downloadable Version]

  III-GW-20 Table 20 Promotions By Agency (1,001 or More Employees) [HTML] [Downloadable Version]

  MINORITIES AND WOMEN

  III-GW-21 Table 21 Work Force Trend (500 or More Employees)
  Part A | Part B | [Downloadable Version]

  III-GW-22 Table 22 Government-Wide Ten Year Trend By PATCOB Categories (3 pages) [HTML] [Downloadable Version]

  III-GW-23 Table 23 White Collar Employment by Grade (3 pages) [HTML] [Downloadable Version]

• APPENDIX IV GOVERNMENT-WIDE COMPLAINT PROCESSING, APPELLATE RECEIPTS AND CLOSURES, AND ALTERNATIVE DISPUTE RESOLUTION

  T-1 Table I Pre-Complaint Activities
  (Total Counseled and Complaints Filed) [HTML] [Downloadable Version]

  T-4 Table IA Pre-Complaint Counseling Activities
  (Time Frames and Settlements) [HTML] [Downloadable Version]

  T-7 Table IB Pre-Complaint Counseling Activities
  (Settlements with Monetary Relief - By Type) [HTML] [Downloadable Version]

  T-10 Table II Complaints Inventory
  (Beginning of Period/Filed/Remanded/Closed/End of Period) [HTML] [Downloadable Version]

  T-13 Table IIA Complaints Inventory
  (Time Frames) [HTML] [Downloadable Version]

  T-16 Table IIB Complaints Consolidation [HTML] [Downloadable Version]

  T-19 Table III Agency Resources
  (Counselors and Investigators) [HTML] [Downloadable Version]

  T-22 Table IIIA Agency Resources and Training
  (New Staff Training) [HTML] [Downloadable Version]

  T-25 Table IIIB Agency Resources and Training
  (Experienced Staff Training) [HTML] [Downloadable Version]

  T-28 Table IIIC Contractor Resources and Training
  (New Staff Training) [HTML] [Downloadable Version]

  T-31 Table IIID Contractor Resources and Training
  (Experienced Staff Training) [HTML] [Downloadable Version]

  T-34 Table IV Agency Closures
  (Time Frames for Withdrawals and Settlements) [HTML] [Downloadable Version]

  T-37 Table IVA Agency Closures
  (By Category) [HTML] [Downloadable Version]

  T-40 Table IVB Agency Closures
  (Time Frames for Decisions) [HTML] [Downloadable Version]

  T-43 Table IVC Agency Closures
  (Agency Actions on AJ Decisions) [HTML] [Downloadable Version]

  T-46 Table IVD Agency Closures
  (Monetary Relief) [HTML] [Downloadable Version]

  T-49 Table IVE Agency Closures
  (Type of Corrective Action) [HTML] [Downloadable Version]

  T-52 Table IVF Agency Closures
  (Type of Corrective Action) [HTML] [Downloadable Version]

  T-55 Table IVG Agency Closures
  (By Statute) [HTML] [Downloadable Version]

  T-58 Table V Investigations [HTML] [Downloadable Version]

  T-61 Table VI Summary of Complaints [HTML] [Downloadable Version]

  T-62 Table VII Summary of Appellate Receipts and Closures [HTML] [Downloadable Version]

  T-65 Table VIIIA Pre-Complaint ADR Activities
  (Individuals Counseled at/Offered/Rejecting ADR) [HTML] [Downloadable Version]

  T-68 Table VIIIB Pre-Complaint ADR Activities
  (Resources Used) [HTML] [Downloadable Version]

  T-71 Table IXA Pre-Complaint ADR Activities
  (Techniques Used) [HTML] [Downloadable Version]

  T-74 Table IXB Pre-Complaint ADR Activities
  (Techniques Used) [HTML] [Downloadable Version]

  T-77 Table IXC Pre-Complaint ADR Activities
  (Techniques Used) [HTML] [Downloadable Version]

  T-80 Table X Pre-Complaint ADR Activities
  (Closure Type) [HTML] [Downloadable Version]

  T-83 Table XIA Pre-Complaint ADR Activities
  (Monetary Benefits) [HTML] [Downloadable Version]

  T-86 Table XIB Pre-Complaint ADR Activities
  (Non-Monetary Benefits) [HTML] [Downloadable Version]

  T-88 Table XIIA Complaint ADR Activities
  (Individuals Offered/Rejecting ADR) [HTML] [Downloadable Version]

  T-91 Table XIIB Complaint ADR Activities
  (Resources Used) [HTML] [Downloadable Version]

  T-94 Table XIIIA Complaint ADR Activities
  (Techniques Used) [HTML] [Downloadable Version]

  T-97 Table XIIIB Complaint ADR Activities
  (Techniques Used) [HTML] [Downloadable Version]

  T-100 Table XIIIC Complaint ADR Activities
  (Techniques Used) [HTML] [Downloadable Version]

  T-103 Table XIV Complaint ADR Activities
  (Closure Type) [HTML] [Downloadable Version]

  T-106 Table XVA Complaint ADR Activities
  (Monetary Benefits) [HTML] [Downloadable Version]

  T-109 Table XVB Complaint ADR Activities
  (Non-Monetary Benefits) [HTML] [Downloadable Version]

  T-112 Table XVI Complaint ADR Activities
  (Training and Resources) [HTML] [Downloadable Version]

This page was last modified on November 19, 2003.

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