The U.S. Equal Employment Opportunity Commission

Mediation

Mediation is presently the most popular form of ADR in use by agencies in employment-related disputes. Mediation is the intervention in a dispute or negotiation of an acceptable impartial and neutral third party, who has no decision-making authority. The objective of this intervention is to assist the parties in reaching a mutually-acceptable resolution of the issues in dispute.

A mediator makes primarily procedural suggestions regarding how parties can reach agreement. Occasionally, a mediator may suggest some substantive options as a means of encouraging the parties to expand the range of possible resolutions under consideration. A mediator often works with the parties individually, in caucuses, to explore acceptable resolution options or to develop proposals that might move the parties closer to resolution.

While additional information concerning an agency ADR program can be found under Agency Profiles, here is a list of some agencies which have a mediation program, including either the agency's webpage and/or telephone number:

Agency for International Development
(202) 712-0228
http://www.usaid.gov

Army & Air Force Exchange Service
(214) 312-2607
http://www.aafes.com

Broadcasting Board of Governors
(202) 619- 5151
http://www.bbg.gov

Central Intelligence Agency
(703) 482-0782
http://www.cia.gov

Commodity Futures Trading Commission
(202) 418-5400
(202) 418-5017
http://www.cftc.gov

Consumer Product Safety Commission
(301) 504-7904
http://www.cpsc.gov

Corporation for National and Community Service
(202) 606-5000, ext. 312
(202) 606-5000 ext. 259
http://www.nationalservice.org/about/eo/index.html

Court Services and Offender Supervision Agency
(202) 220-5467
http://www.csosa.gov

Defense Commissary Agency
(804) 734-8575
http://www.commissaries.com/

Defense Contract Audit Agency
(703) 767-1240
http://www.dcaa.mil

Defense Contract Management Agency
(703) 428-1822
http://www.dcma.mil/

Defense Education Activity
(703) 696-9056 Ext. 1458
http://www.odedodea.edu/eeo

Defense Finance and Accounting Service
(703) 607-5136
http://www.dfas.mil/

Defense Information Systems Agency
(703) 607-6458
http://www.disa.mil

Defense Inspector General
(703) 604-9705
http://www.dodig.osd.mil/

Defense Intelligence Agency
(202) 231-8178
http://www.dia.mil

Defense Logistics Agency
(703)767-6777
http://www.dscc.dla.mil/offices/legal/adr/adr.html

Defense National Guard Bureau
(703) 607-0764
(703) 607-0768
(703) 607-0781
http://www.ngb.army.mil

Defense National Imagery and Mapping Agency
(301) 227-2268
(301) 227-2693
http://www.nima.mil

Defense Nuclear Facilities Safety Board
(202) 694-7014
http://www.dnfsb.gov/employment/employ_epp.html

Defense Security Service
(410) 865-2477
http://www.dss.mil/employment/eeo.htm

Defense Threat Reduction Agency
(703) 767-5896
http://www.dtra.mil/index.html

Defense Tricare Management Activity
(703) 588-0169
http://www.tricare.osd.mil/

Department of Agriculture Headquarters
(202) 720-7664
http://www.usda.gov/cprc

Department of the Air Force
(703) 693-7286
http://www.adr.af.mil

Department of the Army Headquarters
(703) 607-1448
http://www.hqda.army.mil/ogc/referenc/adr.htm

Department of Commerce
(202) 482-8122
http://www.osec.doc.gov/ocr/eeoprocess.html

Department of Defense
Office of the Secretary
(703) 588-0443
(703) 588-0169
http://www.defenselink.mil/prhome/das_eo.html

Department of Education
(202) 205-0518
(202) 619-9700
http://www.ed-oha.org/organizations.html

Department of Energy
(202) 586-6972
http://www.gc.doe.gov/adr/index.html

Department of Health and Human Services
(202) 619-1564
http://www.os.dhhs.gov/dab/adr

Department of Housing & Urban Development
(202) 708-2001
http://www.hud.gov/offices/bca/hudbca.cfm

Department of the Interior
Headquarters
(202) 208-1818
(202) 208-3854
http://www.doi.gov/diversity/2counsel.htm

Department of Justice
Headquarters
(202) 616-9471
http://www.usdoj.gov/odr

Department of Labor
(202) 693-6500
http://www.dol.gov/asp/programs/adr/main.htm

Department of the Navy
(202) 764-0746
http://ogc.navy.mil./ogcwww/adr.asp
http://adr.navy.mil

Department of State
(202) 647-8104
http://www.state.gov/s/ocr/

Department of Transportation
(202) 366-6159
http://www.dot.gov/adr

Department of the Treasury
Headquarters
(202) 622-1160
http://www.ustreas.gov

Department of Veterans Affairs
(650) 614-9843
(202) 501-2864
http://www.va.gov/adr/descript.htm

Environmental Protection Agency
(202) 564-7958
(202) 564-7972
http://www.epa.gov/adr/index.html

Equal Employment Opportunity Commission
(202) 663-4805
http://www.eeoc.gov/

Export-Import Bank of the United States
(202) 565-3590
http://www.exim.gov/

Farm Credit Administration
(703) 883-4481
http://www.fca.gov/

Federal Communications Commission
(202) 418-1799 (202) 418-2581
http://www.fcc.gov/

Federal Deposit Insurance Corporation
(202) 736 0120
http://www.fdic.gov/

Federal Election Commission
(202) 694-1228
http://www.fec.gov

Federal Emergency Management Agency
(202) 646-4122
(202) 646-3042
http://www.fema.gov/oer

Federal Housing Finance Board
(202) 408-2584
http://www.fhfb.gov/

Federal Labor Relations Authority
(202) 218-7919
http://www.flra.gov/

Federal Mediation and Conciliation Service
202-606-5445
http://www.fmcs.gov/internet/

Federal Reserve Board
(202) 452-2809
http://www.federalreserve.gov/

Federal Trade Commission
(202) 326-2196
(202) 326-2196
http://www.ftc.gov/

General Services Administration
Headquarters
(202) 501-0767
http://www.gsa.gov

Government Printing Office
(202) 512-2014

Holocaust Memorial Museum
(202) 314-7839
http://www.ushmm.org/

Merit Systems Protection Board
(202) 653-6180
http://www.mspb.gov/

National Aeronautics & Space Administration
(202) 358-2180
http://www.hq.nasa.gov/office/codee/aboutec.html

National Archives & Records Administration
(301) 837-2089
http://www.archives.gov/about_us/equal_employment_opportunity/index.html

National Credit Union Administration
(703) 518-6300

National Endowment for the Arts
(202) 682-5454
http://www.arts.gov

National Endowment for the Humanities
(202) 606-8322
http://www.neh.gov/index.html

National Gallery of Art
(202) 842-6070
http://www.nga.gov/xio/phone.htm

National Labor Relations Board
(202) 273-3891
http://www.nlrb.gov/

National Science Foundation
(703) 292-8020
http://www.nsf.gov/

National Security Agency (Department of Defense)
(410) 854-6228
http://www.nsa.gov/

National Transportation Safety Board
(202) 314-6190
http://www.ntsb.gov/

Nuclear Regulatory Commission
(301) 415-7382
http://www.nrc.gov

Office of Personnel Management
(202) 606-2460
(202) 606-2489
http://www.opm.gov/

Office of Special Counsel
(202) 653-0003, ext. 4716
http://www.osc.gov/

Overseas Private Investment Corporation
(202) 336-8490
www.opic.gov

Pension Benefit Guaranty Corporation
(202) 326-4010 ext. 3043
http://www.pbgc.gov/

Railroad Retirement Board
(312) 751-4943
(312) 751-4942
http://www.rrb.gov/

Securities and Exchange Commission
(202) 942-0048
http://www.sec.gov/

Selective Service System
(703) 605-4017
http://www.sss.gov/

Small Business Administration
(202) 205-7158
http://www.sba.gov/
(202) 205-6750

Smithsonian Institution
(202) 275-0158
http://www.si.edu/

Social Security Administration
(410) 966-1229
http://www.socialsecurity.gov/

Tennessee Valley Authority
(865) 632-3285
http://www.tva.gov/

U.S. Armed Forces Retirement Home
(202) 730-3231
http://www.afrh.com/

U.S. Postal Service
(202) 268-7400
http://www.usps.com/redress/

This page was last modified on April 17, 2002.

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