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Earth Resources Observation and Science (EROS) |
USGS Product Return Policy
As of March 1st, the United States Geological Survey (USGS) Earth Resources Observation and Science (EROS) Center is updating the Product Return Policy to balance customer accounts as we move toward Web Enabled products (free download). USGS/EROS will limit the return policy for products to 30 days. Please verify that your orders are free from defects and contact our customer service if you have any questions.
*Unsatisfactory products are defined as those mistakenly provided by the USGS or unusable because of defects that are the fault of the USGS.
For further assistance, please contact: Customer Services U.S. Geological Survey Earth Resources Observation and Science (EROS) 47914 252nd Street Sioux Falls, SD 57198-0001 Tel: 800-252-4547 Tel: 605-594-6151 Fax: 605-594-6589 Email: custserv@usgs.gov Business Hours: Monday thru Friday, 8:00 a.m. to 4:00 p.m., central time |
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