WORLD LEADER in services to the maritime industry and in sustainable development for the conservation of the Panama Canal watershed.

CORNERSTONE of the global transportation system and driving force for the progress, development and growth of Panama.

MODEL of excellence, integrity and transparency in our conduct; committed to the integral development of our human resource team.

To produce the maximum
sustainable benefit from our
geographical position.

We will be successful
to the extent that
we provide value and service
to our customers,
increase our corporate value
and thus contribute to the prosperity of Panama.

Our business. This enterprise is charged with operating, maintaining and improving the Panama Canal so that it remains the route of choice for our customers. We are the exclusive administrators of the Canal's patrimony and do so in a manner that is profitable, efficient and competitive, with excellence, quality and transparency, while guaranteeing prompt, dependable, safe and uninterrupted interoceanic transit. We invest in training and technology; we grow in order to strengthen the corporation's competitive position and assure future viability. We manage and conserve the Canal's water resources and participate actively in environmental protection, as well as in the sustainable development of the Canal watershed.

Our country. We bring wealth to Panama and contribute with our efforts to the nation's welfare, development and progress, and to an improved standard of living for all Panamanians.

Our customers. We build lasting relationships with our customers, understanding and anticipating their needs, and offering quality service.

Our people. We recognize that the Canal worker is the most important resource in achieving service excellence. We recruit and promote the very best. We value diversity and encourage teamwork, while continuously training our people, creating the opportunities for all individuals to contribute, learn, grow, and progress based on their merits, and to be fairly compensated for their contributions.

Honesty

• We are honest and straightforward in sharing our thoughts and feelings, the sincerity of which we demonstrate by example.
• We do not tolerate actions that infringe upon the law and our regulations.
• We do not allow abuse, misuse or misappropriation of corporate property.
• We report abuse of corporate patrimony and resources and manipulations of the system to circumvent its objectives,
• We communicate respectfully and share information, knowledge and experience in a clear and forthright manner within the corporation.

Transparency

• In our work, we adhere to the corporate code of conduct and ethics.
• We show integrity in and are accountable for our decisions and deeds.

Competitiveness

• We are committed to attain the highest level of efficiency and productivity in each and every activity through our best performance.
• We add value to our customers.
• We measure our work against the highest international standards of quality and efficiency.
• We make the best use of our resources and we evaluate each investment according to the corporation's best interest.

Loyalty

• We are people of vision. We are demanding of ourselves and committed to the organization's strategic efforts.
• We believe in promoting change for the well-being of the corporation and we act accordingly.
• We join efforts to achieve the organization's strategic goals.
• We are motivated by a deep love for Panama, and focus on serving the nation.
• We are sensitive to the expectations of our human resources and seek an adequate balance between their needs and those of the corporation.

Responsibility

• We manage and safeguard our nation's most important legacy.
• We contribute to and participate in the achievement of the corporation's goals.
• We accept the consequences of our decisions and actions.
• We are committed to excellence as a personal as well as corporate duty.

Reliability

• We keep our promises and we do not make promises we cannot keep.
• We satisfy our customer's expectations the first time and every time.
• We dedicate ourselves to each customer as if he or she were our only customer.
• We respond swiftly to our customers' needs and will not rest until they have been satisfied.