Rights
of Way Success Stories
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State and Local Rights of Way Success Stories
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INTRODUCTION
I. STATE APPROACHES
A. Timeliness of Process
B. Fees
C. Non-Discriminatory
Treatment of Providers
D. Compliance
E. Involvement of Stakeholders
II. LOCAL SUCCESS
STORIES
A. Involvement
of Stakeholders
B. Information
Collection
C. Timeliness of Processes
D. Fees
E. Remediation
and Maintenance
CONCLUSION
INTRODUCTION
Rights-of-way management has arisen as a key issue in broadband
deployment at the federal, state, and local levels.
The steps required for a telephone company to lay new lines
on a public street, a cable company to start providing Internet
service, or a cell phone company to place antennas on public
poles, can have real consequences in the decision to deploy
broadband service to a community.
When NTIA conducted a Broadband Forum in October 2001 and
received comments in its broadband
deployment proceeding in 2002, participants
and commenters cited rights-of-way issues as having a major
impact on broadband deployment. These issues generally
fell into four categories: 1) timeliness of processes; 2)
fees; 3) information collection; and 4) remediation and
maintenance. Broadband providers and government land
managers, however, often offered differing viewpoints on
each of these issues.
A number of providers, for example, noted that deployment
was often slowed by overly burdensome requests for information,
lengthy processes for obtaining permits, unreasonable charges
for use of the rights-of-way, and undue remediation and
maintenance requests. Additionally, several providers
noted that the complex patchwork of procedures among localities
made installation of facilities across municipal boundaries
costly and time-consuming.
At the same time, many cities noted the need for flexibility
in regulating the use of public rights-of-way and in assessing
and recovering costs to ensure the continued safety of their
streets. Additionally, some cities have cited the
lack of personnel resources as an underlying reason for
potential delays in processing permits or the inability
to process them as speedily as companies might like.
At NTIA, we understand that there are valid concerns on
all sides, and we believe it is important to recognize the
legitimacy of each perspective. Equally important
is changing the tenor of the discussion. Rather than
reiterating negative stories, we have decided to supply
a compendium of “success stories” that can advance
the discussion on rights-of-way. These stories are
examples shared by industry and/or governments of policies
and procedures they believe have succeeded in improving
access to rights-of-way. The examples illustrate different
mechanisms that can improve the involvement of the stakeholders,
streamline the collection of information, improve the timeliness
of the application process, ensure that fees are reasonable,
and/or improve remediation or maintenance procedures. We
highlight these stories in boxes throughout the following
discussion.
By listing these success stories, NTIA is not holding out
any one model as the right model or “the” best
practice. While one process may work well for one
locality, it may not necessarily work for others.
On the other hand, we believe that these examples may help
some stakeholders in their thinking about new ways to address
rights-of-way issues. The industry and government
contacts provided for each success story also will help
stakeholders obtain more information to determine if a particular
model would work well in their situation.
We know that there are many examples throughout our nation’s
communities that exemplify good practices and procedures,
and that this represents a small sample. We
hope that this compendium will continue to grow as we receive
more success stories over the coming months. Included
on this website is a Submission Box through which we hope
additional communities and companies will share their successful
procedures or policies both at the state and local level.
I. STATE APPROACHES
At the state level, a variety of provisions address rights-of-way
access for telecommunications providers. Among other
issues, states have addressed permit processing timelines,
fee structuring, non-discriminatory treatment of providers,
and remediation measures. The variety of state approaches
is discussed at length in the National Association of Regulatory
Utility Commissioners’ (NARUC’s) July 2002 report,
titled Promoting
Broadband Access Through Public Rights-of-Way and Public
Lands, and in NTIA’s new, comprehensive
50-state matrix,
which sets forth all relevant rights-of-way laws within
each state. This discussion adds to these resources
by highlighting in the boxed text the success stories identified
by providers and government officials.
A.
Timeliness of Process
States have addressed the timeliness and efficiency of processing
rightsof-way permit applications in a number of different
ways. For example, many states have established minimum
times for local governments to process permit applications.
States such as Kansas, Indiana, and Ohio have prescribed
30-day deadlines for processing permits, while Michigan
and Virginia have established 45-day deadlines. As
described in NTIA’s state matrix, the deadlines vary
significantly among states that have addressed this issue.
Other states have given other levels of government, such
as cities and towns, the discretion to establish deadlines
of their own.
In addition to establishing statutory timeframes, some states
have also experimented with ways to simplify permit applications
on a state-wide basis. For example, the use of model
license agreements by state agencies has greatly simplified
the registration and permitting process. Such an approach
is most typically used by a state agency with jurisdiction
over state roads or by a highway authority with jurisdiction
over a highway system. Companies that can work with
such regional or state authorities benefit from this “one-stop
shopping” method. They can work with one authority
or use one model contract rather than a multiplicity of
localities or contracts in that region. The following
success story illustrates the use of model agreements.
State of Colorado
T-Mobile hails as a success the use of Master Lease Agreements
by the Departments of Transportation in Colorado, Arizona,
Washington, and Minnesota. In the case of Colorado,
the Colorado Department of Transportation (CDOT) decided
to issue a Master License Agreement for use of its rights-of-way
along state highways for wireless facilities. The
Preamble to the Agreement notes the benefits to both the
State and the carrier. CDOT benefits by improving
wireless services along its highway systems and adding
to its revenues, while the wireless companies benefit
by accessing properties throughout the state (subject
to approval through the local zoning process) that could
also be adjacent to populated areas but not in the heart
of residential areas. Another benefit, expressed
by T-Mobile, is one-stop shopping: it only needed to sign
one contract and deal with one agency to build sites traversing
much of the state.
Contacts:
• Laura
Altschul, T-Mobile, Laura.Altschul@T-Mobile.com
• Dave
Judy, Colorado Department of Transportation, dave.judy@dot.state.co.us
State of New York
In the State of New York, T-Mobile also negotiated a master
agreement in 1997 with the New York State Thruway Authority
to access rights-of-way along the state’s 640-mile
highway corridor. That agreement arose from a finding
that there was no environmental impact from building sites
along the state highway. The wireless provider must
conduct formal outreach with local officials when a new
site is built, but does not need to go through a public
zoning process in that locality. Since 1997, T-Mobile
has built thirty sites along the New York State Thruway.
Contacts:
• Laura
Altschul, T-Mobile, Laura.Altschul@T-Mobile.com
• Gus
Lapham, New York State Thruway Authority, gus_lapham@thruway.state.ny.us
B. Fees
States have also developed a variety
of fee structures associated with using the right-of-way.
In general, governmental entities follow either (or a
combination) of two approaches to assess fees for rights-of-way:
cost recovery and rental fees. Cost recovery pertains
to charging a fee to recover the actual costs of administering
access to rights-of-way. Many states, including
Arizona, California, Colorado, Indiana, and Michigan,
have limited fees to cost recovery. These states
permit municipalities to charge only fees reasonably related
to the costs incurred in granting and/or administering
the permits and/or in managing the rights-of-way.
Several states have actually specified which costs can
be recovered through fees. Missouri, for example,
allows the recovery of rights-of-way “management
costs,” which include costs associated with issuing,
processing, and verifying applications; revoking permits;
inspecting job sites and restoration projects; protecting
or moving the rights-of-way user; and determining the
adequacy of restoration.
Other states go beyond cost recovery
fees and also charge a fee for using the public land,
or a rental fee. A number of states calculate fees
as a percentage of gross revenue or fee per linear foot
or access line. For example, Idaho establishes that
municipalities may levy fees on providers up to three
percent of gross revenues as a privilege tax for use of
rights-of-way. In Michigan, most rights-of-way users
must pay an annual maintenance fee of five cents per linear
foot.
Another option – a flat
tax – has been adopted by a few states such as Florida,
Illinois, and South Carolina. Florida stakeholders,
for example, opted for a flat tax (one state and one local
tax) to replace the previously complex tax scheme of seven
separate state, local, and communications taxes on communications
providers, including a state sales and use tax, a state
gross receipts tax, a local public service tax, and a
local option sales tax. The previous system resulted
in different rates and bases for different types of telecommunications
services. Florida’s new flat tax, which took
effect on October 1, 2001, is based on a percentage of
gross local revenues of retail communications service
providers that is applied more evenly across all types
of telecommunications providers. (Further information
on the development of this law can be found in the boxed
text below.) Under the new law, Florida municipalities
are barred from applying franchise and/or license fees,
but in return receive a proportionate share of the tax
revenue.
State of Florida
The process leading to Florida’s new flat tax and
Model Ordinance has been called a “success story”
by many of the stakeholders involved. Restructuring
of the complex tax system was initiated by then-Governor
Lawton Chiles, who created the Florida Telecommunications
Task Force in 1995. The Florida Telecommunications
Industry Association (FTIA), composed of 34 corporations,
formed a Tax Work Group to assist in developing recommendations.
FTIA sought the contributions of the Florida League of
Cities, the Florida Association of Counties, and the Florida
Cable Telecommunications Industry Association. The
end result was compromise legislation to simplify taxation
of communications services and a Model Ordinance that
satisfied many of the goals of both public and private
stakeholders. The new legislation replaced multiple
layers of taxation and differing franchise fees with one
state and local tax administered by the state.
The flat tax has the following benefits. Payment
of two taxes, rather than seven, results in fewer returns,
payments, and audits – a benefit to providers and
government entities alike. Additionally, the new
flat tax benefits providers by lowering the overall tax
rate. At the same time, because the flat tax applies
to wireless, cable, and satellite providers, as well as
wireline carriers, the new tax system has a broader base
than the previous taxation structure and therefore assures
tax neutrality and a higher tax revenue base. Finally,
the flat tax system replaces the franchise and permit
fees for use of rights-of-way, many of which were seen
to be excessive. The new tax structure, however,
ensures revenue stability for municipalities by providing
for the redistribution of tax revenues to municipalities
in lieu of permit fees.
Contacts:
• Dorian
Denburg, BellSouth, Dorian.Denburg@BellSouth.com
• Susan
Langston, Executive Director, Florida Telecommunications
Industry Association, SusanLangston@Earthlink.net
• Kraig
Conn, Florida League of Cities, kconn@flcities.com
• Sarah
Bleakley, Florida Association of Counties, sbleakley@ngn-tally.com
C.
Non-Discriminatory Treatment of Providers
States have also addressed ways to treat different types
of providers in a non-discriminatory manner. One issue
that repeatedly arises for wireless providers, for example,
is whether they have access to rights-of-way on the same
basis as other types of providers that lay in-ground lines.
As NARUC’s report notes, Illinois and Florida have
included wireless providers in their non-discriminatory,
broad-based tax schemes. This contrasts with other
states, such as Virginia, that have explicitly excluded
commercial mobile radio service providers from paying fees.
State of Washington
Wireless providers point to states such as Washington
as success stories because they explicitly direct municipalities
to allow wireless facilities into the rights-of-way. Washington
passed a law three years ago that allows the regulation,
but not the prohibition, of wireless or wireline facilities
in a town or a town’s rights of way. (An exception
was made for towns smaller than five square miles in size.)
Washington’s state law further provides that if
the city or town and wireless provider are unable to agree
on a fee, the parties must submit the issue to binding
arbitration.
Contact:
•
Laura Altschul, T-Mobile, Laura.Altschul@T-Mobile.com
D.
Compliance
NTIA’s 50-state
matrix also provides information on other rights-of-way
provisions across the 50 states, including directives
regarding remediation and maintenance of rights-of-way;
the authority to condemn or exercise eminent domain; and
any terms regarding, appeal, arbitration or mediation
in the event of a dispute. For example, states such
as California, Delaware, and Missouri require providers
to restore the street surface to its pre-existing condition.
Some states authorize delay penalties for unreasonable
delay in right-of-way excavation, patching, or restoration,
or permit the municipality to restore the street and charge
the company subsequently. There are also statutory
provisions regarding compensation required for condemnation
of land for rights-of-way uses. Finally, a number
states have established mediation or arbitration procedures
to resolve conflicts between carriers and local governments.
NTIA has yet to receive a success story on compliance
and is actively seeking contributions in this area.
E. Involvement
of Stakeholders
A final, significant
lesson is that the development of new rights-of-way laws
or regulations benefits from early involvement of all
stakeholders in the decision-making process. Rights-of-way
issues are highly complex, and there can be many parties
with diverging interests affected by rules or regulations
concerning rights-of-way. Some states and localities
have found, therefore, that early input by affected stakeholders
can help shape a more workable, mutually agreeable resolution.
The stakeholders involved in the process come to understand
each other’s positions and may be more likely to
reach a mutual understanding that results in an effective
rule or decision. The following success story illustrates
that lesson.
State of New Jersey
The New Jersey Department of Environmental Protection
(NJDEP) decided to bring in all affected stakeholders
in developing more detailed rules for the installation
of submarine telecommunication cables. Most of the
practical questions that NJDEP faced in responding to
these applications for installing submarine cables had
to do with possible conflicts between such cables and
the interests of commercial fishing operations using gear
that scrapes or digs into the seabed. After dealing with
these questions in an ad hoc fashion in the context of
several cable projects, NJDEP decided to establish rules
of general applicability that would strike a balance among
competing interests. To that end, NJDEP invited
representatives of the cable industry, the commercial
fishing industry, and relevant state and federal agencies
to participate in a Submarine Cable Task Force. The Task
Force met approximately monthly over most of a year. Through
this process the Task Force eventually hammered out the
text of the proposed rule, which was formally published
on January 7, 2002 and adopted as final on February 3,
2003. During this process, both the cable
companies and the fishing interests began to better understand
each other’s interests and reached overall agreement
on a number of elements in the final rule.
Contacts:
• Paul E.
Shorb, AT&T, pshorb@att.com
• Ruth
Ehinger, State of New Jersey, ruth.ehinger@dep.state.nj.us
Lessons from the state level abound.
The 50-state matrix can direct readers to other types
of statutory provisions, and we hope that our list of
anecdotal successes will continue to grow as we receive
further input from government and industry.
II.
LOCAL SUCCESS STORIES
As extensive as the state provisions
may be, much of the decision-making regarding rights-of-way
occurs at the local level. Municipalities often
address issues of permitting, street cuts, and remediation
using their authority to regulate rights-of-way access
and to protect the health and safety of their residents
and public property. A variety of different approaches
and successes have arisen at the local level, reflecting
the different needs of cities and towns across the Nation.
A.
Involvement of Stakeholders
As at the state level, the involvement
of affected stakeholders plays a significant role at the
local level. Involving stakeholders in local processes
may be even more critical because local governments directly
govern the use of rights-of-way through local ordinances
and ongoing regulation and oversight. Both carriers
and local governments, therefore, have shared success
stories relating to the involvement of affected parties
in the ordinance-drafting process as well as the subsequent
planning stages.
1.
Involving Stakeholders in the Ordinance Drafting
Process
Many cities have involved industry in the process of drafting
rights-of-way ordinances. Allowing for such input
has enabled all stakeholders to understand each other’s
needs and concerns at the outset, resulting in more workable
ordinances for industry and government alike. The cities
of Plano, Texas, and Beverly Hills, California both involved
rights-of-way users in crafting their ordinances.
Both cities gave industry the opportunity to comment on
a draft rights-of-way ordinance.
City of Plano
The City of Plano conducted a multi-tiered process, first
holding a workshop to review the draft ordinance.
This was followed by a period during which companies could
file written comments on the ordinance. Finally,
the City of Plano met with individual companies to work
through any remaining concerns. This process resulted
in several provisions that addressed the carriers’
concerns. For example, the City agreed that emergency
and maintenance permits could be faxed or emailed (and
the City typically responds to these in two or three days).
The City also crafted a records provision to address carriers’
concerns. Rather than requiring “as built”
plans of all existing facilities, the City of Plano agreed
that carriers need only mark the major streets where their
facilities currently exist and that such records would
remain confidential.
Contact:
• Deputy Mayor
Steve Stovall, City of Plano, Texas, sstovall@plano.gov
City of Beverly Hills
A similar consultative process in Beverly Hills resulted
in a mutually agreeable ordinance as well. By holding
a comment period on the draft ordinance, the City learned
what industry planned for its buildout, methods of construction,
and construction standards. The opportunity for
dialogue also gave industry an understanding of the City’s
needs in managing rights-of-way.
Contact:
• Sandy
Sakamoto, Pacific Telesis Group Legal Department,
sandy.sakamoto@sbc.com
2. Involving Stakeholders
in Subsequent Planning
The involvement of rights-of-way stakeholders may also
be critical throughout subsequent planning for use of
the rights-of-way. As a result, a number of cities
have developed methods to involve telecommunications providers
in their ongoing planning process, such as by holding
regular meetings or requiring written submissions for
upcoming plans.
City of Plano
The City of Plano holds quarterly Utility Coordination
Meetings to discuss projects being undertaken in rights-of-way
with companies currently in that space. During these
meetings, companies learn what projects are starting or
ongoing and what may be required of them as rights-of-way
users. The District of Columbia holds two different
monthly meetings with utilities using the rights-of-way:
a Utility Policy Meeting to discuss general policy issues
that may affect those with permits in the rights-of-way,
as well as a Street Coordination Meeting to compare plans
for the Department of Transportation’s capital improvements
with those being undertaken by utility providers.
Contact:
• Deputy Mayor
Steve Stovall, City of Plano, Texas, sstovall@plano.gov
City of Eugene
The City of Eugene, Oregon also hosts bi-monthly utility
coordination meetings between staff and local rights-of-way
users. By bringing together city staff with local
providers, these meetings have resulted in simple, cost-cutting
solutions. At one such meeting, for example, the
first utility in an area agreed to install sleeves under
major facilities so subsequent utilities did not then
have to bypass existing facilities and enter a more congested
or less accessible space.
Contact:
• Damon
Joyner, Utility Permit and Inspections Supervisor,
City of Eugene, Oregon, damon.d.joyner@ci.eugene.or.us
District of Columbia
While regular meetings help coordinate rights-of-way uses,
the District of Columbia also requires that plans be submitted
in writing. Occupancy Permit holders must submit
an updated “Two Year Plan” twice a year so
that the District’s Department of Transportation
knows where future construction may take place.
While the District of Columbia does not have a comprehensive
record of the underground infrastructure installed in
previous decades, the new plans are helping the City to
put together a forward-looking map of all underground
lines and pipes. These plans are kept confidential.
However, in a meeting held with each company after the
plan is filed, District officials let a company know whether
it has overlapping plans with other carriers so that they
can coordinate street cuts and share expenses.
Contact:
• Denise Wiktor,
District of Columbia Department of Transportation, denise.wiktor@dc.gov
B.
Information Collection
Another area where success stories can
provide useful models is information collection prior
to obtaining a permit or registration. Companies
trying to access rights-of-way have raised several concerns
with the amount and manner in which such information is
collected. Many have noted that some localities
collect an excess of information that is often unrelated
to rights-of-way management. Additionally, some
providers have expressed concern about the diverse requirements
for permit applications among municipalities. This
patchwork of varying requirements can make the application
process costly and difficult for providers putting in
facilities in multiple jurisdictions or across municipal
boundaries. The experiences of localities set forth
below illustrate how information collection can be streamlined
and standardized to save time and reduce costs for both
industry and municipalities.
1. Simplifying Information
Collection
Some cities have set forth very clear and easy-to-follow
requirements for the registration and permit applications
in order to simplify the information collection process.
The registration application is typically required of
all providers that use, or plan to use, the public rights-of-way. Once
registered, a provider can then apply for a permit to
install facilities in a particular right-of-way.
Simplifying information collection in either part of this
process can greatly assist providers trying to install
facilities in public rights-of-way.
City of Jacksonville Beach
The City of Jacksonville
Beach, Florida Ordinance offers one method of simplifying
the collection process. The City has adopted a succinct,
clear registration process based on the Florida Model
Ordinance, discussed below. The registration requires
a name, address, phone number, evidence of insurance coverage,
and the applicant’s certificate of authorization
or license issued by the Florida Public Service Commission,
or other federal or state authority with jurisdiction.
These registration requirements focus on collecting information
that is relevant and useful to a locality managing rights-of-way.
Contacts:
• Dorian
Denburg, BellSouth, Dorian.Denburg@BellSouth.com
• George
Forbes, City Manager, Jacksonville Beach, Florida,
citymgroffice@jaxbchfl.net
2. Model Ordinances
The model ordinance approach has been adopted in numerous
locales, such as the state of Florida and the Denver metropolitan
area. The creation of a model ordinance gives municipalities
a template to follow on rights-of-way processes and makes
it more likely that neighboring localities will adopt
similar procedures. Such an approach generally helps
standardize information collection, making it easier for
companies to predict what information will be collected
in a permit application.
State of Florida
As noted above in the discussion of state laws, the Florida
Model Ordinance was developed after passage of the
new legislation through the efforts of the Florida Telecommunications
Industry Association, the Florida League of Cities, and
the Florida Association of Counties. These groups saw
a model ordinance as a good vehicle to ensure that local
codes complied with the new law. Once the registration
is approved, the carrier must then file a permit
application to conduct specific installations. Providers
have noted that the permit application is relatively easy
for them to complete because it requires a “plan”
for the location of the proposed installation of facilities,
rather than an “as built” map. The latter
consists of horizontal and vertical locates for all facilities
laid in ground, which can be very costly for companies
to conduct.
Contacts:
• Dorian Denburg, BellSouth, Dorian.Denburg@BellSouth.com
• Susan Langston, Executive Director, Florida Telecommunications
Industry Association, SusanLangston@Earthlink.net
• Kraig Conn, Florida League of Cities, kconn@flcities.com
• Sarah Bleakley, Florida Association of Counties,
sbleakley@ngn-tally.com
Greater Denver Area
Using a standardized ordinance benefits not only companies,
but also municipalities. Twenty-eight cities and
counties around Denver founded an inter-city consortium,
called the Greater Metropolitan
Telecommunications Consortium (GMTC), to address collectively
issues of common interest. One of these issues concerned
rights-of-way access and pricing structures. GMTC
members found benefit in developing a Model
Ordinance to address pricing and other issues facing
these governmental entities. By examining these
issues collectively, the GMTC municipalities pooled resources
and expertise and developed a model ordinance that many
GMTC members have adopted as their own municipal ordinance.
Contact:
• Mayor Ken Fellman, City of Arvada, kfellman@kandf.com
C.
Timeliness of Processes
Another category of success stories
concerns the timing of the process itself. As noted
above, some companies have cited slow, cumbersome permit
processes as factors that can impede broadband deployment.
In many locales, however, rules and procedures have been
crafted to ensure timely and appropriate action on rights-of-way
permitting. The examples below show how different
procedures can accommodate faster entry of broadband providers.
1. Speeding Up the Permitting Process
Many localities have recognized the need for a faster
turnaround time between the initial filing of an application
to obtain access to a right-of-way and the final installation
of the facilities. To reduce installation time,
some cities have imposed tight deadlines for approving
or denying registrations. Other cities have authorized
blanket permits, eliminating the need to require registration
for each separate installation of facilities. Steps
like these help companies gain faster access to rights-of-way.
City of Jacksonville Beach
The City of Jacksonville Beach, Florida is one of many
cities that have established steps to facilitate the permitting
process. First, the Jacksonville
Beach Ordinance, closely modeled on the Florida Model
Ordinance, sets forth very clear, straight-forward registration
requirements. As discussed above, the simplicity
of these requirements cuts down on the time for carriers
in collecting information. Second, the Ordinance
provides for a quick turnaround once the registration
is received. The City has thirty days to approve
or deny registrations to access rights-of-way. Imposing
such a deadline reduces the time before which providers
can then apply for a permit.
Contacts:
• Dorian
Denburg, BellSouth, Dorian.Denburg@BellSouth.com
• George
Forbes, City Manager, Jacksonville Beach, Florida,
citymgroffice@jaxbchfl.net
2. Streamlining Permitting
Processes
In addition to reducing the amount of time required for
the application process, some cities have adopted other
methods to facilitate access to rights-of-way for new
entrants. The examples below describe new approaches
to reduce administrative burdens on carriers that are
adding new services in the rights-of-way, such as cable
providers and wireless carriers.
City of Omaha
In Omaha, Nebraska, Cox Cable was able to introduce competitive
phone service and high-speed Internet access without going
through new rights-of-way permitting. The City’s
regulators did not require Cox to get a new “telecommunications
service” permit or additional franchise to install
phone/Internet service. Instead, the regulators
relied on the existing permitting processes established
through the cable franchise, which already addressed rights-of-way
issues. According to Cox, the regulators promptly
issued new construction permits for the upgrades to the
system. The same speedy permitting process
was also applied to Cox’s competitor, Qwest, which
was rolling out new data, voice, and video services in
direct competition.
Contact:
• Alexandra
Wilson, Cox Cable, Alexandra.Wilson@cox.com
Cities in the State of California
Wireless providers typically find themselves in a different
situation from other providers with respect to rights-of-way
access. They are often excluded from the general
municipal rights-of-way ordinance and subject to other
rules. Additionally, service quality is dependent
on access to rights-of-way across residential and non-residential
neighborhoods, yet access often can be difficult to obtain.
Typically, for example, the siting of wireless facilities
in a right-of-way is subject to a conditional use permit
process, which involves environmental and design evaluations.
Approval of a conditional use permit can take up to two
years.
Several cities in California, however, have interpreted
the California Public Utilities Code to provide for administrative
encroachment permits, rather than conditional use permits,
for wireless siting. Cities such as Los Angeles,
Ocean Side, La Mesa, and Silana Beach recently allowed
Sprint PCS to apply for an administrative encroachment
permit (or above ground facilities permit) in order to
place their towers in local rights-of-way. The administrative
process involves a public hearing, allowing community
and environmental input, and an administrative determination,
but eliminates the need for an environmental and design
evaluation. As a result, the approval for such a
permit can take approximately one month rather than two
years.
Contacts:
• Roger
Sherman, Sprint PCS, rhsherm01@sprintspectrum.com
In Califorinia:
• Larry
Doherty, Sprint PCS, ldoher01@sprintspectrum.com
• Stella
Acuna, Sprint PCS,sacuna01@sprintspectrum.com
• Julie Allen,
Department of Public Works, City of Los Angeles,
jallen@eng.lacity.org
D. Fees
As at the state level, there are often
disputes between local governments and providers about
the appropriate fee structure. Providers typically
favor basing rights-of-way fees on cost recovery, i.e.,
basing fees on costs directly related to the administration
of the rights-of-way. Municipalities, on the other
hand, tend to prefer fees that are comparable to a rental
fee for use of the rights-of-way or that cover a broader
array of costs, such as road degradation.
While many states have addressed this
issue in recent years, there is still much latitude at
the local level for unique approaches. Not surprisingly,
cities with lower annual fees receive strong praise from
rights-of-way users. Other municipalities have developed
approaches that allow providers to substitute other services
for fees, or for partial payment of fees.
City of Beverly Hills
The City of Beverly Hills developed a creative and mutually
agreeable resolution for fee payment. In this case,
Sprint was interested in placing new antennae throughout
the City. The City appeared reluctant to allow placement
of these antennae in existing public rights-of-way, however,
and Sprint believed the proposed rents for using these
rights-of-way were extremely high. Instead, Sprint
proposed a unique pubic-private partnership. The
City needed new street lights in certain areas.
Sprint agreed to install the new lights in return for
permission to place their antennae on top of the lights
and paying the City a nominal fee for maintaining these
antennae.
Contacts:
• Roger
Sherman, Sprint, rhsherm01@sprintspectrum.com
• Shana
Epstein, City of Beverly Hills, sepstein@ci.beverly-hills.ca.us
E.
Remediation and Maintenance
Once the installation of facilities
has taken place, the restoration of rights-of-way raises
another set of concerns for both cities and carriers.
The issues of remediation and maintenance involve questions
such as the time in which carriers must restore the right-of-way
after installing new facilities; the condition to which
the right-of-way must be restored; the period of time
such restoration must be guaranteed; and how cities can
monitor the work being done.
At this phase, cities are eager to have
such work done swiftly to ensure that streets are returned
to a safe and usable condition as soon as possible.
Carriers, meanwhile, need sufficient time to conduct such
repairs and are concerned that restoration requirements
might impose unreasonable burdens or expectations.
The success stories provided below strike a reasonable
balance between the cities’ and providers’
interests. They also offer innovative methods to
review that repair and maintenance is successfully completed.
City of Jacksonville
The City of Jacksonville Ordinance again establishes a
tight, but reasonable, deadline for this phase of the
installation. The Registrant is required to restore
the right-of-way to its original condition within thirty
days from the placement of the Registrant’s facilities.
If the carrier fails to complete that work within thirty
days, the City can perform the restoration and charge
the total costs to the Registrant. The affected
carriers have considered this time period to be reasonable.
(They have voiced objections, however, to Ordinance language
that requires the carrier to restore the rights-of-way
to the original “or superior to the original condition,”
on the basis that they should not be responsible for improving
the streets beyond the pre-existing conditions.)
In addition, carriers have found troublesome the requirement
that the Registrant must guarantee restoration for the
next twelve months because they fear they might be held
responsible for damage caused by a subsequent registrant.
Contacts:
• Dorian
Denburg, BellSouth, Dorian.Denburg@BellSouth.com
• George
Forbes, City Manager, Jacksonville Beach, Florida,
citymgroffice@jaxbchfl.net
District of Columbia
Another aspect of remediation and maintenance is ensuring
that this repair work is completed satisfactorily.
The District of Columbia has addressed this issue through
several innovative measures. First, it requires
that the rights-of-way user post large public notices
next to each construction site. These notices are
5’ by 7’ double-sided metal signs that include
the name of the permittee, a contact person and telephone
number, the duration of work, and the start and end date
of the work. The sign must be posted at least five
calendar days prior to the beginning of the installation.
The permittee is also required to notify in writing all
affected property owners or building managers that will
be affected by the construction. These measures
enable the public to see which company is doing the construction
and to contact that company if there are any problems.
The notice also contains an emergency number in the District
of Columbia in case problems arise.
The District of Columbia has also has put in place a Neighborhood
Infrastructure Maintenance Organization (NIMO) of thirty
employees to inspect construction and remediation activities.
These employees travel through their designated areas
on a daily basis to inspect street excavations and restorations.
This gives them first-hand knowledge that carriers are
complying with their permits and proper remediation procedures.
Along the way, NIMO employees are also able to address
other neighborhood concerns or violations.
Contact:
• Denise Wiktor,
District of Columbia Department of Transportation, denise.wiktor@dc.gov
CONCLUSION
The above stories are some of
the many ways that carriers and governments have successfully
resolved issues relating to rights-of-way. Obviously,
not every example will apply to every type of carrier
or work well for every state or municipality. These
examples, however, are intended to provide a resource
for governments and carriers that are seeking better solutions.
They demonstrate that the best solutions at the local
level emerge through dialogue and continuing discussions
among all stakeholders in the rights-of-way debate.
They also demonstrate that mutually agreeable solutions
can arise when the parties are willing to try a novel
approach.
We hope that readers will continue
to provide NTIA with further examples by submitting new
“success stories” through our website so that
this document can evolve as new ideas and new models emerge.
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