| Product
| Media
| Standard Delivery
|
| Digital Photographic Data |
DVD |
4-6 weeks |
| FTP* |
4-6 weeks |
| Landsat ETM+ and TM5 Data |
Download |
1-3 days |
| Landsat MSS, TM4 and some TM5 Data |
Download |
Up to 12 weeks |
| Digital Mapping Data (e.g. DOQ, SRTM, AVHRR etc.) |
Download |
|
*Instructions for obtaining your FTP order will be emailed to you within the time period listed above. Once the FTP download instructions are sent, if you do not retrieve the data within the time frame specified in your email notification, the only way to re-post the data to the FTP site will be to place a new order at your expense.
The above are average delivery times and are not guaranteed. The actual delivery time may vary, depending on the workload at the time an order is placed. Delivery time may also be longer if shipping to a location outside the U.S.
Note: Products will normally be shipped via the most economical means possible. It is best if you provide a street address for the most accurate and timely delivery.
Priority delivery service is also available for an additional cost (limited products only).
For further assistance, please contact:
Customer Services
U.S. Geological Survey
Earth Resources Observation and Science (EROS)
47914 252nd Street
Sioux Falls, SD 57198-0001
Tel: 800-252-4547
Tel: 605-594-6151
Fax: 605-594-6589
Email: custserv@usgs.gov
Business Hours: Monday thru Friday, 8:00 a.m. to 4:00 p.m., central time
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