Appendix B. Medical Office Background Characteristics Survey
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To Be Completed by Office Point-of-Contact for Each Medical Office Submitting Data to the Medical Office Survey on Patient Safety Comparative Database
Instructions: Please provide the following information, which will be used to analyze data collected with the Medical Office Survey on Patient Safety. If you need assistance in answering any of the questions, please email DatabasesOnSafetyCulture@ahrq.hhs.gov
Name of Office Point-of-Contact: |
(First) |
(Last) |
Job Title: |
|
Name of Office: |
|
Office Mailing Address:
| (Street) |
(City) |
(State) |
(Zip code) |
POC
| (Phone) |
(Fax) |
(Email) |
1a. Does your medical practice have:
1 One location? (SKIP TO QUESTION 2)
2 Multiple locations? Total number of locations:
1b. Is this office location the:
1 Primary/headquarters location?
2 Satellite location (not the primary/headquarters location)?
2. Which best describes the majority ownership of this medical office/practice?
1 Provider(s) and/or Physician(s)
2 Managed Care or Health Maintenance Organization (MCO/HMO)
3 University or Medical School or Academic Medical Institution
4 Hospital or health system
5 Federal, state, or local government, community board, etc.
6 Other, please specify:
Please record the total number of providers and staff from your medical office asked to complete the survey in each of the following staff categories.
Staff Position |
Number of Individuals |
a. Physician (MD/DO) |
|
b. Physician Assistant |
|
c. Nurse Practitioner/Clinical Nurse Specialist/Nurse Midwife/ Advanced Practice Nurse, etc. |
|
d. Practice Manager/Office Manager/Office Administrator/ Business Manager/Nurse Manager, Lab Manager, Other Manager |
|
e. Administrative or Clerical
Insurance Processor Medical Records
Billing Staff
Receptionist
Referral Staff
Scheduler (appt., surgery, etc.)
Front Desk
Other administrative or clerical staff |
|
f. Registered Nurse/LVN/LPN |
|
g. Medical Assistant/Nursing Aide |
|
h. Other Clinical Staff
Technician (all types), Therapist (all types), Other clinical staff |
|
i. Other Positions |
|
TOTAL NUMBER OF INDIVIDUALS ASKED TO COMPLETE THE SURVEY (This is your response rate denominator) |
|
4a. Which of the following best describes the type of practice at this office location?
1 Single specialty
2 Multispecialty with primary care only (family medicine, internal medicine, pediatrics, OB/GYN, general practice)
3 Multispecialty with primary and specialty care
4 Multispecialty with specialty care only
4b. In the table below, record the number of providers who work in your office in each specialty listed below. By providers, we mean physicians (MDs and DOs), physician assistants (PAs), and nurse practitioners (NPs) who diagnose, treat patients, and prescribe medications. If a provider is certified in more than one specialty, record only the specialty for which the provider spends most of his/her time. See example:
Example: An office with 3 Family Practice providers and 1 doctor certified in both Gastroenterology (works in this area 70% of time) and General Practice (works in this area 30% of time):
Number of Providers |
Specialty |
3 |
Family Practice / Family Medicine |
|
Forensic Pathology |
1 |
Gastroenterology |
|
General Practice |
Record the number of providers in each specialty in your medical office. Any specialties not represented in your medical office can be left blank.
Number of Providers |
Specialty |
|
1. Allergy/Immunology |
|
2. Anesthesiology |
|
3. Cardiology |
|
4. Child & Adolescent Psychiatry |
|
5. Dermatology |
|
6. Diagnostic Radiology |
|
7. Emergency Medicine |
|
8. Endocrinology/Metabolism |
|
9. Family Practice/Family Medicine |
|
10. Forensic Pathology |
|
11. Gastroenterology |
|
12. General Practice |
|
13. General Preventive Medicine |
|
14. General Surgery |
|
15. Geriatrics |
|
16. Hematology/Oncology |
|
17. Internal Medicine |
|
18. Medical Genetics |
|
19. Nephrology |
|
20. Neurology |
|
21. Nuclear Medicine |
|
22. OB/GYN or GYN |
|
23. Ophthalmology |
|
24. Orthopedics |
|
25. Otolaryngology |
|
26. Pathology – Anatomic/Clinical |
|
27. Pediatrics |
|
28. Physical Medicine & Rehabilitation |
|
29. Psychiatry |
|
30. Public Health & Rehabilitation |
|
31. Pulmonary Medicine |
|
32. Radiology |
|
33. Rheumatology |
|
34. Surgery (All) |
|
35. Urology |
|
36. Vascular Medicine |
|
37. Other specialties |
5. To what extent has this medical office implemented the following electronic (computer-based) tools? (By implemented, we mean the office has the tool capability and is using it.)
Tool |
Not implemented & no plans to implement in the next 12 months |
Not implemented but implementation planned in the next 12 months |
Implementation in process (only partial implementation) |
Fully implemented |
a) Electronic appointment scheduling |
1 |
2 |
3 |
4 |
b) Electronic ordering of medications (with pharmacies capable of processing electronic orders) |
1 |
2 |
3 |
4 |
c) Electronic ordering of tests, imaging, or procedures (with test/imaging centers capable of processing electronic orders) |
1 |
2 |
3 |
4 |
d) Electronic access to your patients' test or imaging results |
1 |
2 |
3 |
4 |
e) Electronic medical/health records (EMR/EHR) |
1 |
2 |
3 |
4 |
6. What is the total number of patient visits in a typical week in this medical office location?
_________total patient visits in a typical week
7. What is the total number of providers (MDs, DOs, PAs, NPs, etc.) working in this medical office location during a typical week?
_________total number of providers working during a typical week
8. When did your medical office finish its administration of the Medical Office Survey on Patient Safety?
_________month _________year
9. What was the mode used to administer the survey?
1 Paper only
2 Web only
3 Mixed mode (paper and web)
Return to Contents
AHRQ Publication No. 08(09)-0059
Current as of December 2008
Internet Citation:
Sorra J, Franklin M, Streagle S. Survey User's Guide: Medical Office Survey on Patient Safety Culture. AHRQ Publication No. 08(09)-0059, December 2008. Agency for Healthcare Research and Quality: Rockville, MD. http://www.ahrq.gov/qual/mosurvey08/