USGS (U.S. Geological Survey) EROS, Sioux Falls, SD
Link to USGS home page.
Earth Resources Observation and Science (EROS)


USGS Product Return Policy

As of March 1st, the United States Geological Survey (USGS) Earth Resources Observation and Science (EROS) Center is updating the Product Return Policy to balance customer accounts as we move toward Web Enabled products (free download). USGS/EROS will limit the return policy for products to 30 days. Please verify that your orders are free from defects and contact our customer service if you have any questions.

*Unsatisfactory products are defined as those mistakenly provided by the USGS or unusable because of defects that are the fault of the USGS.

For further assistance, please contact:

Customer Services
U.S. Geological Survey
Earth Resources Observation and Science (EROS)
47914 252nd Street
Sioux Falls, SD 57198-0001

Tel: 800-252-4547
Tel: 605-594-6151
Fax: 605-594-6589
Email: custserv@usgs.gov

Business Hours: Monday thru Friday, 8:00 a.m. to 4:00 p.m., central time

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