Interview Question |
Unit Coordinator |
Volunteer |
Community/Organizational Partner |
State/Regional Coordinator |
Unit Genesis/Design/Purpose |
|
|
|
|
Who led the effort to establish the MRC and what were the factors that contributed to its initiation? |
√ |
|
|
√ |
What was the goal or purpose of the MRC unit during the demonstration period? Was this a view that is shared by the volunteers and external partners? Has that view changed over time? |
√ |
√ |
√ |
√ |
Was the MRC duplicative of other local preparedness and response initiatives or complementary? What unique need(s) did it fulfill? |
√ |
|
√ |
√ |
External Coordination |
What types of relationships were established between the MRC unit and other organizations?
- Formal or informal?
- Info sharing?
- Strategic planning?
|
√ |
|
√ |
|
Emergency Deployments |
What does surge capacity mean to you? |
√ |
|
√ |
|
What kinds of emergency deployments did the MRC unit support? |
√ |
√ |
√ |
√ |
Was the MRC unit specified in the State and local emergency plan? Why or why not? |
√ |
|
√ |
√ |
How well did MRC volunteers understand activation protocols and local response plans for emergency deployments? What kinds of activities did you engage in to orient them? |
√ |
√ |
√ |
|
How did the MRC [you/your organization] work with other agencies and organizations during emergency deployments? What helped or hindered that process? |
√ |
√ |
√ |
|
How did you communicate with the MRC (or volunteers) during emergency deployments? What helped or hindered communication? |
√ |
√ |
√ |
|
What types of efforts were made to ensure MRC volunteers would have liability coverage in the event of a deployment? |
√ |
√ |
|
√ |
Organizational Factors |
What was the leadership structure of the MRC unit during the demonstration period? |
√ |
|
|
|
What were the skills and background of the MRC leaders? How could leadership been improved? |
√ |
√ |
√ |
√ |
What was the degree of turnover in leadership positions? |
√ |
√ |
|
|
What was the nature of the relationship between the unit and the [name of the sponsoring organization]? |
√ |
|
|
√ |
What kind of resources or in-kind supports did the [name of the sponsoring organization] provide? Other external partners? What resources or supports were lacking? |
√ |
|
√ |
√ |
How often did the MRC units meet? What was the level of attendance? What contributed to good/poor attendance? |
√ |
√ |
|
|
Who was involved in developing the MRC’s written plan of action? |
√ |
√ |
|
|
Communication Factors |
What types of systems did the MRC unit use to track and update information on volunteers, contacts, and partners? Were they useful? How could they have been improved? |
√ |
|
|
|
How did the MRC routinely communicate with its volunteers?
|
√ |
√ |
|
|
Staffing |
What professions are represented in the MRC unit? What professions or skill sets does the unit need? |
√ |
√ |
|
√ |
Has the size of the MRC unit been adequate? Does the unit need to be bigger/smaller? |
√ |
√ |
|
√ |
Training and Technical Assistance |
What kinds of training and technical assistance did volunteers (or unit leaders) receive? |
|
|
|
|
Was the training and technical assistance provided adequate? If not why and how could it have been more so? |
|
|
|
|
Recruitment and Retention |
What procedures were established to verify the credentials and background of MRC volunteers? How could they have been improved? |
√ |
|
|
|
How did volunteers learn about and become members of the MRC unit during the demonstration period? |
√ |
√ |
|
|
What was the level of turnover of MRC volunteers during the demonstration period? What were the major reasons volunteers dropped out?
- Meeting time/location?
- Time commitment?
- Left the area?
- Skills and interest not compatible with MRC goals?
|
√ |
√ |
|
√ |
What strategies did the MRC unit employ to retain volunteers? |
√ |
√ |
|
|
Community Health Deployments |
What types of community health activities were carried out by the unit during the demonstration period? |
√ |
√ |
√ |
√ |
What was the level of interest and participation in these activities among the MRC volunteers? |
√ |
√ |
|
|
How could the MRC units been more effectively utilized to address public health needs in the community? |
√ |
√ |
√ |
√ |