Thank you for visiting the IDES website

Remember, for answers to "frequently asked questions" by individuals on UI benefits, extended benefits (EUC 08), or filing a claim, try this first.

Telephone Service Lines

Tele-Serve - For additional information by telephone -- to claim weeks of benefits, re-open your claim, check on claim status or payments, establish or change your PIN, or obtain other information -- please call 1-888-337-7234.

Claimant Services - Unemployment Insurance, including questions about Direct Deposit:  (800) 244-5631 or (312) 793-5280

Local Office locator:  (888) 367-4382, or check the office directory.

Debit Cards - toll-free cardholder customer number, 24 hours a day, 7 days a week: (800) 627-2069, or click here.

Employer Hotline: (800) 247-4984/1 or (312) 793-4880/1; Employer Problem Resolution: (800) 247-4987 or (312) 793-1900.  Also: online employer information.  IDES revenue staff may also be contacted in Regional Offices.

If you have a question, a problem to report, or would like to help us better understand how the website or our services may be improved, please complete the form below. When your contact information is provided, particularly an email address and zip code , we try to respond as quickly as possible.