Release Date: September 18, 2001
Release Number: HQ-01-117a
» New York Terrorist Attack
» Virginia Terrorist Attack
» Victim Benefits And Assistance Contacts (PDF Version) -- 133 KB
» En Español --
311 KB
» Frequently Asked Questions About Disaster Assistance |
Information & Referrals | |||
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Organization | Eligible Victims | Assistance Offered | Contact Info / How To Apply For Assistance |
Office for Victims of Crime | Victims and their family members affected by the terrorist attacks | Inquiries of missing family and friends from WTC; Information and referral | (800) 331-0075 (414) 359-9751 (Call Collect Outside USA) (800) 833-6885 (TTY) (414) 359-9064 (FAX) www.ojp.usdoj.gov/ovc/ |
New York State Office of Emergency Management | General Public within the State of New York | Information & Referrals associated with emergencies that affect the State of New York. | www.nysemo.state.ny.us |
American Red Cross Information Line | Victims and their family members affected by the terrorist attacks | Provides information & referrals | (866) 438-4636 (877) 746-4987 (800) 526-1417 (TTY) www.redcross.org |
New Jersey Family Advocate Program | NJ families and individuals affected by the events of 9/11 | Provides a trained and experienced Advocate who will help you navigate the procedures for obtaining all information and services available to you from charitable and non-profit organizations as well as government agencies. | (877) 688-5268 www.njfam.org |
Housing Assistance | |||
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Organization | Eligible Victims | Assistance Offered | Contact Info / How To Apply For Assistance |
FEMA | Residents or victims and their family members affected by the World Trade Center terrorist attack | Housing Assistance; and Information and Referrals | (800) 462-9029 (800) 462-7585 (TTY) Registration deadline: January 31, 2003 Procedures to Request Late Registrations in NY |
Manhattan Borough President's Office | Residents or victims and their family members affected by the World Trade Center terrorist attack | Provides a list of short-term housing options. Most options are not free, but reasonably priced. | (212) 669-3223 (212) 380-7862 (FAX) NOTE: There is only a small staff answering phones. If you call this number you will need to be patient to get through. |
Death Certificates & Legal Services | |||
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Organization | Eligible Victims | Assistance Offered | Contact Info / How To Apply For Assistance |
New York City & County Bar Association | Victims and their family member of the WTC Attack | Provides information and referrals to lawyers for legal assistance. | (212) 626-7373English (212) 626-7374 Spanish www.abcny.org |
New York State Bar Association | For the general public that is unable to find or contact their attorney due to the WTC attack | Provides temporary contact information; Information & Referrals | (877) HELP-321 (877) 435-7321 www.nysba.org |
New York State Department of Insurance Disaster Hotline | Individuals or Business | Provide information & Referrals; advocacy and advice relating to affidavits to complete life insurance claims | (800) 339-1759 (212) 480-5265 www.ins.state.ny.us/wtcdisas.shtm |
Safe Horizons September 11th Support Hotline | For families of victims killed or injured in the WTC attacks | Information and referrals for assistance obtaining death certificates & other documentation | (866) 689-4357 www.uwnyc.org/sep11/hotline.html www.safehorizon.org/ |
City Bar Fund's September 11th Relief Initiative | Individuals and Small Business Owners | Provides pro bono (free) legal assistance | 212-382-4763 www.abcny.org |
Medical / Dental / Funeral / Transportation Assistance | |||
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Organization | Eligible Victims | Assistance Offered | Contact Info / How To Apply For Assistance |
Public Safety Officers Benefits Program | Families of federal, state, local and tribal public safety officers (EMS, fire, police, emergency managers) killed or injured in line of duty | Financial and emotional assistance | (888) 744-6513 www.usfa.fema.gov/dhtml/inside-usfa/psob.cfm |
New York City HealthStat | New York City Residents | Provides the necessary assistance to ensure that everyone who is eligible for public health insurance is enrolled. | (888) NYC-6116 (888) 692-9900 (TTY) www.nyc.gov/html/hia/home.html |
New York State Crime Victims Board | Victims and their family members of the WTC attack | Financial assistance with victim-related expenses, e.g., funerals, medical, counseling, lost wages, loss of support | (800) 247-8035 (518) 485-7953 (TTY) Victims may apply for assistance online at: www.cvb.state.ny.us |
Virginia Criminal Injuries Compensation Fund | Victims and their family members of the Pentagon attack | Financial assistance with victim-related expenses, e.g., funerals, medical, counseling, lost wages, loss of support | (800) 552-4007 (804) 378-3434 www.vwc.state.va.us/cicf/cicf_ start_page.htm |
Pennsylvania September 11th Victim Assistance Program | Pennsylvania residents who were victims, and their
family members, of any of the attacks.
Or whose family member was on United Flight 93. |
State contracted advocacy for victim assistance and services to expedite financial assistance with victim-related compensation, e.g., funerals, medical, counseling, lost wages, loss of support | (866) 328-2800 www.pasept11.org |
Pennsylvania Commission for Crime & Delinquency | Pennsylvania residents who were victims, and their family members, of any of the attacks. | Financial assistance with victim-related expenses, e.g., funerals, medical, counseling, lost wages, loss of support | Somerset County (800) 233-2339x3224 (800) 233-2339x3206 WTC Attack (800) 233-2339x3220 (717) 783-5153 |
California Victim Compensation and Government Claims Board | California residents who were victims, and their family members, of any of the attacks. | Financial assistance with victim-related expenses, e.g., funerals, medical, counseling, lost wages, loss of support | (800) 777-9229 (800) 735-2929 (TTY) www.boc.cahwnet.gov/ |
American Red Cross Emergency Family Gift Center | Victims and their family members of all three attacks, including firefighters, police officers and other emergency services personnel. | Financial assistance with victim-related expenses, e.g., funerals, medical, transportation | (877) 746-4989 www.nyredcross.org |
State of New York Individual & Family Grant Program | Victims and their family members affected by the World Trade Center terrorist attack | Personal Property; and Vehicle and Public Transportation | (866) 346-0348 |
Federal Agencies | |||
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Organization | Eligible Victims | Assistance Offered | Contact Info / How To Apply For Assistance |
U.S. Internal Revenue Service | Individuals or businesses unable to meet their federal tax obligations due to any of the terrorist attacks | Administrative tax relief | General Information (800) 829-1040 (800) 829-4059 (TTY) Specific Information www.irs.gov/relief/index.shtml |
U.S. Department of Education | Student loan borrowers who live or work within the New York disaster area | Information & Referrals to lending agencies to apply for forbearance. | (800) 433-3243 |
Social Security Administration | Victims and their family members of any of the attacks. | Immediate claim taking for survivors of victims | (800) 772-1213 (866) 545-7316 (TTY - Specifically WTC) (800) 325-0778 (TTY) www.ssa.gov |
Small Business Administration | Non-profit organizations, and business of all sizes located within FEMA declared counties | Low interest long-term loans |
To Register Call FEMA (800) 659-2955 (202) 205-6189 (TTY) www.sba.gov Registration deadline: January 31, 2003 Procedures to Request Late Registrations in NY |
Loss Of Income | |||
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Organization | Eligible Victims | Assistance Offered | Contact Info / How To Apply For Assistance |
NY State Department of Labor
(WTC Terrorist Attacks) |
Individuals or their family members who lost their job or source of income as a result of the WTC terrorist attacks. | Provide financial assistance to individuals not covered by Unemployment Insurance who are left jobless in the wake of the terrorist attacks. | (888) 209-8124 (New York, New Jersey, Connecticut) www.labor.state.ny.us (877) 358-5306 (All Other States) |
U.S. Department of Labor | Individuals or their family members who lost their job or source of income. | Provides specific information about where and how to apply for unemployment assistance in the wake of the terrorist attacks. | (877) US-2JOBS (872-5627) www.servicelocator.org www.dol.gov You may also contact your local unemployment office |
U.S. Department of Labor Office of Worker's Compensation Program | Federal civilian employees, or their surviving spouses, injured on duty during any of the terrorist attacks or during subsequent rescue operations. | Information and assistance filling out Federal workers compensation forms. | (646) 264-3000(WTC Attack) www.dol.gov/esa/contacts/owcp/ny/fec2b~1.htm (202) 693-0040 |
Advocates Office of the New York State Compensation Board | Victims, or their surviving family, who were injured and worked within the State of New York | Assistance with filling out forms and answering questions | (800) 580-6665 (718) 523-8196 (Spanish) |
Safe Horizons September 11th Fund for Employment Assistance | General public in the surrounding areas affected by WTC attack | Assessment and Career Counseling; Job or Skills Training; Job Search - Placement; and English as a Second Language - Adult Basic Education. | (866) 689-4357 www.uwnyc.org/sep11/home.html www.uwnyc.org/sep11/recovery.html |
Crisis Counseling & Interventions | |||||||||||||||||
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Organization | Eligible Victims | Assistance Offered | Contact Info / How To Apply For Assistance | ||||||||||||||
New York Office of Mental Health Crisis and Intervention Services | General public in the State of New York and surrounding areas | Provides crisis counseling, education, and referral services | (800) LIFENET (543-3638) English (877) AYUDESE (298-3373) Spanish (877) 990-8585 Asian Line www.projectliberty.state.ny.us |
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County Specific Counseling Agencies |
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Provides 24 hour counseling services |
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University of Medicine & Dentistry of New Jersey | General public in the state of New Jersey | Provides counseling services | (800) 969-5300 | ||||||||||||||
State of Connecticut Department of Mental Health & Addictive Services | General public in the state of Connecticut | Provides counseling referrals | (800) 446-7348 (888) 621-3551 (TTY) (860) 418-6707 (TTY)Hartford area www.dmhas.state.ct.us |
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Safe Horizons September 11th Fund for Mental Health Assistance | General public in NY and surrounding areas affected by WTC attack | Provides information and referrals, crisis intervention and advocacy guidance | (866) 689-4357 www.uwnyc.org/sep11/home.html www.uwnyc.org/sep11/recovery.html |
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Point of Hope Helpline | General public in VA, DC, and MD | Provides grief support services and referrals | (800) 255-3042 www.thehospices.org/services.asp |
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Haven of Northern Virginia | General public in VA, DC, and MD | Provides grief support services and referrals | (703) 941-7000 www.havenofnova.org |
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Project PhoenixOfNew Jersey | Residents of New Jersey that have been affected by the events of 9/11 | Provides a brief assessment to determine the appropriate mental health referral | (877) 294-HELP (4357) www.projectphoenixnj.com |
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Mass Counseling NetworkOfMassachusetts | Residents of Massachusetts that have been affected by the events of 9/11 | Provides counseling services from 9 to 5 EST Monday through Friday | (800) 724-8443 |
Business Related Concerns | |||
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Organization | Eligible Victims | Assistance Offered | Contact Info / How To Apply For Assistance |
NYC Economic Development Corporation (EDC) The EDC Hotline | Small businesses of 200 employees or less who were affected or dislocated due to the WTC attack. | Information & referrals regarding business loans and grants as well as some business related problem-solving services. | (866) 227-0458 www.newyorkbiz.com |
Empire State Development Corporation | Businesses affected and dislocated due to the WTC Attack | Information & Referral; Relocation & Financial Assistance | (800) ILOVENY / (800) 456-8369 www.nylovesbiz.com |
Small Business Administration | Businesses nationwide | Low interest, long term loans for physical damage and for economic injury sustained as a result of the disaster | To Register Call FEMA (800) 462-9029 (800) 462-7585 (TTY) www.sba.gov Registration deadline: January 31, 2003 Procedures to Request Late Registrations in NY |
U.S. Chamber of Commerce | Business affected and dislocated due to the WTC attack | Information & Referral; Clearinghouse for businesses wishing to provide assistance but do not know who to contact | (202) 463-5908 (202) 463-5497 Fax www.uschamber.com ncf@uschamber.com |
Other Miscellaneous Resources | |||
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Organization | Eligible Victims | Assistance Offered | Contact Info / How To Apply For Assistance |
The American Society for the Prevention of Cruelty to Animals | For relatives & friends of missing persons who have left pets and need help taking care of them | Provide transportation, emergency medical care, and foster care of adoption of animals. | (212) 876-7700 ext 4PET or (4738) www.aspca.org/site/PageServer? pagename=emergency |
Mayors' Office for People with Disabilities | Disabled victims of the WTC Attack | Provides advocacy and referrals | (212) 788-2830 (212) 788-2838 (TTY) |
The Financial Planning Association | Families and businesses directly affected by the World Trade Center, Pentagon and Pennsylvania terrorist attacks | General financial planning assistance on a pro bono basis | (800) 647-6340 www.fpanet.org supportline@fpanet.org |
Last Modified: Monday, 06-Oct-2003 15:43:03