Air Travel Consumer Report for 1998
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings. The report is designed to assist consumers with information on the quality of services provided by the airlines. This page links to reports from 1998.
The report is divided into four sections. These sections deal with flight delays, mishandled baggage, oversales and consumer complaints. Each section of the report is preceded by a brief explanation of how to read and understand the information provided.
The report is usually issued during the first week of each month. The data on flight delays, mishandled baggage, and consumer complaints are two months behind the issue date of the report, e.g. the report issued in early May has data from the month of March. Oversales are reported quarterly rather than monthly, and oversales figures may be slightly older than the other data in certain months. The report, which contains tables of information, is best printed in "landscape" orientation.
Reports Issued in 1998 |
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To see the PDF version of the reports you will need the Adobe Acrobat reader. Click the icon to download it for free. |
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December
1998 Report PDF Version | MS Word Version Flight Delays: October 1998 Mishandled Baggage: October 1998 Oversales: 3rd Quarter 1998 / January - September 1998 Consumer Complaints: October 1998 Disability Complaints: October 1998 |
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November
1998 Report PDF Version | MS Word Version Flight Delays: September 1998 Mishandled Baggage: September 1998 / January - September 1998 Oversales: 2nd Quarter 1998 / January - June 1998 Consumer Complaints:September 1998 (tables 1-4) / September 1998 (rankings - table 5) / January - September 1998 (tables 1-4) / January - September 1998 (table 5) |
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October 1998
Report PDF Version | MS Word Version Flight Delays: August 1998 Mishandled Baggage: August 1998 Oversales: 2nd Quarter 1998 / January - June 1998 Consumer Complaints: Aug. 1998 (table 1-5) / Aug. 1998 (Table 6) |
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September
1998 Report PDF Version | MS Word Version Flight Delays: July 1998 Mishandled Baggage: July 1998 Oversales: 2nd Quarter 1998 / January - June 1998 Consumer Complaints: July 1998 Tables 1-5 / July 1998 (Table 6) |
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August
1998 Report PDF Version | MS Word Version Flight Delays: June 1998 Mishandled Baggage: June 1998 / January - June 1998 Oversales: 1st Quarter 1998 Consumer Complaints: June 1998 Tables 1-5 / June 1998 Table 6 January - June 1998 Tables 1-5 / January - June 1998 Table 6 |
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July 1998 Report PDF Version | MS Word Version Flight Delays: May 1998 Mishandled Baggage: May 1998 Oversales: 1st Quarter 1998 Consumer Complaints: May 1998 Tables 1-5 / May 1998 Table 6 |
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June
1998 Report PDF Version | MS Word Version Flight Delays: April 1998 Mishandled Baggage: April 1998 Oversales: 1st Quarter 1998 Consumer Complaints: April 1998 Tables 1-5 / April 1998 Table 6 |
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May 1998 Report PDF Version | MS Word Version Flight Delays March 1998 Mishandled Baggage: March 1998 / January - March 1998 Oversales: 4th Quarter 1997 / January - December 1997 Consumer Complaints: March 1998 Tables 1-5 / March 1998 Table 6 January - March 1998 Tables 1-4 / January - March 1998 Table 5 |
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April 1998 Report PDF Version | MS Word Version Flight Delays: February 1998 Mishandled Baggage: February 1998 Oversales: 4th Quarter 1997 / January - December 1997 Consumer Complaints: Tables 1-5 / Table 6 |
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March
1998 Report PDF Version | MS Word Version Flight Delays: March 1998 Mishandled Baggage: January 1998 Oversales: 4th Quarter 1997 / January - December 1997 Consumer Complaints: Tables 1-5 / Table 6 |
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Office of Aviation Enforcement and Proceedings
U.S. Department of Transportation
1200 New Jersey Ave, SE
Washington, DC 20590
http://airconsumer.ost.dot.gov
