Misinformation May Cause Victims to Miss Disaster Assistance 

Release Date: June 19, 2006
Release Number: 1644-020

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NEWINGTON, N.H. -- In the first month following a disaster, residents may be misled by half-truths and rumors they hear about how to get help and the various assistance programs that are available. When you have suffered a loss, the last thing you need is misinformation.

According to state and federal disaster recovery officials, there are two easy ways to begin the application process. You may call the Federal Emergency Management Agency (FEMA) toll-free number, 1-800-621-FEMA (3362) or TTY 1-800-462-7585. Both numbers are available from 8 am to 6 pm, seven days a week until further notice. Multilingual operators are also available to answer your call. Residents with Internet access have the option of registering using FEMA's website at www.fema.gov/ where valuable recovery information is also available.

Some clarifications for common misconceptions about disaster assistance:

I have insurance. I hear there still may be other help available to me.
True. Insurance is your main source for money to put your life back in order after a disaster. But there are many things that insurance does not cover. That is where federal disaster programs may be able to help. You may find that you are "underinsured" and disaster assistance can help make up the difference.

I have to wait for my insurance adjuster before I apply for disaster assistance.
Not True. You do not have to wait for an agent or adjuster's inspection before applying for assistance or beginning repairs needed to make your house safe, sanitary and functional. However, if you have insurance, you should find out what your policy covers, and be sure to keep papers and receipts for any work. If you still have unmet disaster-related needs, you should call FEMA to apply. To avoid a duplication of benefits, you may need to provide additional insurance information.

I already repaired my home. It is too late to apply.
Not True. You could qualify for reimbursement of expenses not covered by your insurance. Be sure to keep papers and receipts for any work.

I got help from the American Red Cross, but I still need to apply to FEMA if I need assistance.
True. FEMA coordinates a number of programs to help disaster victims. These programs are different from the emergency food, clothing and shelter initially provided by the American Red Cross, Salvation Army and other voluntary agencies. Registration with the Red Cross or other voluntary agency is not the same as applying with FEMA. For federal and state disaster assistance, you must apply by calling the special toll-free application number - 1-800-621-FEMA (3362) or TTY 1-800-462-7585 for those with speech or hearing impairment.

I have to be poor to qualify for disaster assistance.
Not True. Federal and state disaster assistance programs may be available to those who suffered damage, regardless of income. The programs are not "welfare." The kinds of help provided depend on the applicant's circumstances and unmet disaster-related needs.

I have to be turned down by my bank before I can apply for a disaster loan.
Not True. The U.S. Small Business Administration (SBA), which handles low-interest disaster loans, has its own criteria for determining each loan applicant’s eligibility. The SBA will decide whether or not you are able to repay a loan. If you are not qualified for a loan, you may be eligible for other assistance, but it is necessary to go through the SBA application process first.

I can apply for a loan from the SBA even if I’m not a business owner.
True. Renters and homeowners may be eligible for low-interest loans for home or personal property losses, based on the type and extent of "uninsured" or "underinsured" disaster-related losses. Don't let the name fool you. In a presidential declaration, the SBA is the primary source of financial assistance.

I don't really want a loan, but I've heard I need to fill out the SBA application when I receive it.
True. If you do not qualify for a loan, you may be considered for other forms of assistance, like the Other Needs Assistance program that is designed to help meet serious, disaster-related needs. However, you must complete and return the SBA loan application. If the loan application is not returned it may prevent you from receiving other forms of disaster assistance.

I rent an apartment. I can't get help to replace my damaged property.
Not True. A renter may also qualify for an SBA low-interest disaster loan or a cash grant to replace personal property. One type of grant may cover temporary housing needs if a renter has to move to another dwelling. Another type of grant may be available to an eligible individual or families with serious disaster-related needs and expenses that are not covered by insurance or other disaster assistance programs.

FEMA manages federal response and recovery efforts following any national incident. FEMA also initiates mitigation activities, works with state and local emergency managers, and manages the National Flood Insurance Program. FEMA became part of the U.S. Department of Homeland Security on March 1, 2003.

The Maine Emergency Management Agency (MEMA) has statutory responsibility for statewide coordination of emergency preparedness, response, recovery and mitigation. MEMA is a bureau of the Department of Defense Veterans and Emergency Management.

Last Modified: Wednesday, 06-Dec-2006 11:53:03