Important Notices: FOIA: Available Documents: TIGTA Operations Manual - U.S. Treasury Inspector General for Tax Administration (TIGTA)

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		TAXPAYER ALERT!: To check the status of your IRS refund, visit www.irs.gov. To check the status of your Refund Anticipation Loan, contact the financial institution providing the loan or your tax preparer.

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TIGTA Operations Manual

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• Chapter 100
• Chapter 200
• Chapter 300
• Chapter 400
• Chapter 500
• Chapter 600
• Chapter 700

CHAPTER 100 NATURE AND PURPOSE - link

(100)-10 - Introduction

(100)-20 - Nature of System

(100)-30 - Responsibilities

(100)-40 - Treasury Orders

(100)-50 - Treasury Directives

(100)-60 - TIGTA Delegation Orders

(100)-70 - TIGTA Operations Manual

(100)-80 - TIGTA Memoranda

(100)-90 - DIGA (Audit) Memoranda

(100)-100 - DIGA (Investigations) Memoranda

(100)-110 - CC (Chief Counsel) Memoranda

(100)-120 - AIGIT (Information Technology) Memoranda

(100)-130 - AIGMS (Management Services) Memoranda

CHAPTER 200 GENERAL MANAGEMENT - link

(200)-10 - Introduction

(200)-20 - Nature of System

(200)-30 - Responsibilities

(200)-40 - Executive Secretariat

(200)-50 - Journey-Level Advisory Council

(200)-60 - Reporting Misconduct

(200)-70 - Equal Employment Opportunity (EEO), Diversity, Special Emphasis

(200)-80 - Telecommuting

(200)-90 - External Relations

(200)-100 - Issuance of Retired Photographic Identification

CHAPTER 300 AUDIT - link

(300)-10 - Introduction

(300)-20 - Nature of System

(300)-30 - Responsibilities

(300)-40 - Audit Products and Services

(300)-50 - Strategic Planning Process

(300)-60 - Planning and Conducting Audits

(300)-70 - RESERVED

(300)-80 - Audit Techniques

(300)-90 - Reporting Audit Results

(300)-100 - Quality Assurance Program

(300)-110 - External Reporting of Audit Activities

(300)-120 - Management Information System

(300)-130 - Retention, Control and Security of Audit Documents

(300)-140 - Staff Development

CHAPTER 500 INFORMATION TECHNOLOGY - link

(500)-10 - Introduction

(500)-20 - Nature of the System

(500)-30 - Responsibilities

(500)-40 - Information Technology Investment Portfolio System

(500)-50 - Enterprise Architecture

(500)-60 - {Reserved}

(500)-70 - {Reserved}

(500)-80 - Web Management

(500)-90 - Systems Management - Currently being revised

(500)-100 - Training

(500)-110 - Data Management

(500)-120 - Applications Section

(500)-130 -- Information Management

(500)-140 -- Property Management

(500)-150 -- Security

Part I - Introduction, Personnel Security, Physical Security, Badges and Credentials

Part II - Security Policies

CHAPTER 600 MANAGEMENT SERVICES - link

(600)-10 - Introduction

(600)-20 - Nature of System

(600)-30 - Responsibilities

(600)-40 - Mission Support Activities

40-1 - Telecommunications
40-2 - Mail and Special Delivery
40-3 - Acquisitions
40-4 - Reserved
40-5 - Official Travel
40-6 - Metro Fare Card Program
40-7 - Public Transit Subsidies
40-8 - Photocopier Program

(600)-50 - Financial Management

(600)-60 - Strategic Management Process

(600)-70 - Personnel

(600)-80 - Real Estate

(600)-90 -- Health and Safety

CHAPTER 700 CHIEF COUNSEL - link

(700)-10 - Introduction

(700)-20 - Responsibilities

(700)-30 - Ethics

(700)-40 - Confidentiality of Information Received Under the IG Act

(700)-50 - I.R.C. § 6103

(700)-60 - Freedom of Information Act

(700)-70 - Privacy Act

(700)-80 - Government Representation of TIGTA Employees

(700)-90 - Testimony and Production of Documents

(700)-100 - Litigation

(700)-110 - Certification of Records

(700)-120 - TIGTA Employees Access to IRS Records

(700)-130 - Memoranda of Understanding

(700)-140 - Legal Citations


•	Evaluation of efforts to ensure eligible individuals received their economic stimulus payment

•	Actions are need to ensure proper use of Individual Taxpayer Identification Numbers and to verify or limit refundable credit claims

•	Reliance on new procedures allowed some false economic stimulus payments and pose a risk of future false refunds


•	U.S. Awarded a Final Judgment Against RGI, CSM, and John Rachel

•	Man Sentenced in Murder for Hire Plot of IRS Revenue Officer

•	United States Awarded Over $400,000 in Damages

Last Updated: November 12, 2008