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WASHINGTON, Dec. 11, 2006 – Several improvements have been made to the Defense Finance and Accounting Service’s online system for military members and civilian DoD employees known as “myPay.”
A new feature has been added for military servicemembers on the Savings Deposit Program. The SDP allows servicemembers serving in designated combat zones an opportunity to deposit a specific amount of money into a high-interest-rate account.
“Previously, only deposits could be made,” said Pat Shine, a DFAS official. “Servicemembers can now request withdrawals from the account through myPay, and we’ve added a link to the withdrawal form from the SDP statement.”
Another improvement provides military servicemembers access to a printer-friendly option. While all myPay customers can print their own leave-and-earnings statements and W2s from the Web, the printer-friendly option allows for higher quality print copies of all documents.
Shine explained that myPay wants to keep customers up-to-date on new information and notifications related to their pay. “We need current e-mail addresses to send pertinent information to our customers. A new myPay feature asks customers to enter their current e-mail address. Once on file, the system annually certifies the address to make sure it’s current.”
Shine added that maintaining the safety and security of myPay is a top priority. “We proactively implement new security features on a routine basis to protect our customers against identity theft and scams,” he explained. “The secure technology provided to myPay customers meets or exceeds security requirements in private industry worldwide.”
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