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![]() National Center for Chronic Disease Prevention and Health Promotion Behavioral Risk Factor Surveillance System ![]() BRFSS Home | Contact Us |
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Numbered MemosBRFSS POLICY MEMO 97.3 When a household has been contacted and an eligible* respondent has been selected, the final disposition must reflect the identification of an eligible respondent (i.e., "complete" [01**], "refused" [02], "selected respondent not available during the interviewing period" [07], or "terminated within questionnaire" [09]). The final disposition cannot be a "ring-no-answer" (04) or "line-busy" (10). Final "ring-no-answer" and "line-busy" dispositions indicate that it is unknown whether there was an eligible respondent at the sampled phone number. Following are guidelines for assigning the appropriate disposition depending on the identification of an eligible respondent: RESPONDENT SELECTED 1. A selected respondent who is not available when selected and is not reached on subsequent dialings should be dispositioned as "selected respondent not available during the interviewing period." 2. A selected respondent who refuses initially and is not spoken to on subsequent calls should be dispositioned "refused." 3. A selected respondent who begins the interview but terminates before being asked the age, race, and sex questions should be dispositioned "terminated within questionnaire" if they are not reached on subsequent calls. NO RESPONDENT SELECTED 1. The choices of disposition for calls that are answered but are terminated without an eligible respondent being selected are "refused," "not a private residence (05)," "no eligible respondent at this number (06)," "language barrier (08)," and "respondent unable to communicate due to physical or mental impairment (11)". A hang-up that does not result in enough information on subsequent calls to choose one of these dispositions requires supervisory review. If in the supervisor's judgment there is sufficient basis to believe the sampled phone number was a private residence, "refused" would be the appropriate disposition. However, a hang-up for which there is no information on whether a phone is in a private residence may be given a final "ring-no-answer" disposition. 2. If a sampled phone number reaches an answering machine, it may be dispositioned "not a private residence" if the message clearly indicates that the phone is not in a private residence. If the recorded message (1) does not provide enough information to determine the residential status of the phone number and is never answered by a person, or (2) indicates it is a residence but is never answered by a person, then the number may be given a final "ring-no-answer" disposition once the rules of replacement are satisfied. Implementing these guidelines for CATI systems will require that final "ring-no-answer" and "busy" dispositions be converted to the appropriate codes when an eligible respondent was selected. For Ci3 CATI, the CLEANALL.EXE program has been revised to do these conversions. *If the selected respondent is unable to communicate due to language barrier (08) or physical or mental impairment (11), they are not eligible and the phone number should be dispositioned with the respective code. **All disposition codes referenced are final BRFSS disposition codes per Numbered Memo 95.2 (2/27/95). During data collection, CATI systems utilize different codes that are converted to the final code set.
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![]() * Links to non-Federal organizations are provided solely as a service to our users. Links do not constitute an endorsement of any organization by CDC or the Federal Government, and none should be inferred. The CDC is not responsible for the content of the individual organization Web pages found at this link.
Policies and Regulations | BRFSS Home | Contact Us This page last reviewed June 22, 2005
United States Department of Health and Human Services |
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