Brig. Gen. Steve Jones Sends
PRMC/TAMC Balanced Scorecard: What is it?
PRMC/TAMC Balanced Scorecard: What is it?
The Army Medical Command, Pacific Regional Medical Command and Tripler Army Medical Center use a management tool called “the Balanced Scorecard and Strategy Map” as a framework to translate our mission and vision into action. The Balanced Scorecard communicates the Army Chief of Staff’s imperatives, the Surgeon General’s strategic vision and goals, and the Army Medical Department’s strategy to our staff. We use the tool to focus our efforts towards accomplishing our mission, monitor our progress in reaching our goals, and continuously improve our performance.
For a detailed message from the PRMC/TAMC Commanding General, click here.
Announcements
Video Headlines
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"There is no higher priority for the Department of Defense,
after the war itself, than caring for our Wounded Warriors."
Robert Gates |
Print Headlines
Tripler Webcasts
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Change of Command Troop Command Change of Commander From Tripler's Public Affairs Office, COL Lisa Chisholm relinquished command of the Tripler Army Medical Center Troop Command to COL Andrea Taliaferro on 6 August 2009. 46.2MB - wmv file |
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Warrior in Transition From Tripler's Public Affairs Office, CPT Ray O'Donnell recently received a specially designed ankle foot orthosis which enables him to walk, sprint and make strides towards a greater level of recovery. 10.7MB - wmv file |
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Partnership For a Clean Hawaii From Tripler's Public Affairs Office, Tripler Army Medical Center volunteers partnered with the U.S. Army Corps of Engineers and the City of Honolulu to think globally and protect the environment. 11.8MB - wmv file |
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Above and Beyond! From Tripler's Public Affairs Office, Warrior Transition Battalion Company Commander offers helping hand AND legs to assist one of his Soliders 9.4MB - wmv file |
Beneficiary News
Patient Affairs
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Tripler Army Medical Center
1 Jarrett White Road
Honolulu, Hawaii 96859-5000
(808) 433-6661
Last modified:
08/20/2009
TRIPLER Patient Comments
See what our patients
are saying:
are saying:
Pediatric Sedation Center Patient on 13 APR 2009:
"Kevin and Patty were so helpful and friendly. They gave me specific information as to what was going to happen, where to go, time frame, etc… SPC. Rife was very caring toward my child and calmed my anxiety with his ease of nature and attention to detail."
Orthopedic Clinic Patient on 09 APR 2009:
"The front desk staff were exceptionally efficient at handling multiple patient check-ins and seemingly keeping pace with appointment schedule requirements and paperwork. Thank you. Navy Commander Rowles who saw me today was outstanding in his approach and attitude. He is no doubt a high caliber professional who swiftly takes care of business (medical treatment and diagnosis), clearly communicates with the patient. I could not ask for better service or the need for any second opinion. The doctors’ service and TAMC Ortho staff: Thank you."
Ward 5B2(Mother/Baby) Patient on 08 APR 2009:
"We have had a great experience here at Tripler and that is one reason why we chose to come back for the delivery of our second child."
Ward 6B2 (ortho/neuro/vascular sugergy) Patient on 09 APR 2009:
"Lt. Davis, Lt. Moore, Cpt. Staples, and all staff members at 6 B2 were exceptional in all aspects of patient care and very conscientious in whatever they had to do. Thank you for the excellent care given to me. - mahalo"
Family Medicine Clinic Patient on 13 APR 2009:
"Kudos to Jim. I phoned the Family Practice line on 4/1/09 had some questions. He was very helpful. I phoned again on 4/2/09, did not get her name, but she was also very helpful. [I] needed a chest X-ray for work. She was able to give me an appt the next day! Dr. Barkdull addressed all my needs."
Hemoc/Oncology/
Chemotherapy Clinic Patient on 13 APR 2009:
"The cozy chemo clinic is the best! They provide compassionate care that is heartfelt. We are truly grateful for their assistance"
Surgical Admissions Center (SAC) 09 APR 2009:
"Cpt. Rumeuller was wonderful. He was very attentive and addressed all my concerns. Overall, a great staff and teamwork."
Cardiology Clinic Patient on 14 APR 2009:
"I enjoyed my visit with Dr. Illovsky; he answered my questions, and we developed a plan of action and put my mind at ease. I would highly recommend Dr. Illovsky to anyone who had concerns about a heart condition. Outstanding and Professional Service rendered, Thank you."
"Kevin and Patty were so helpful and friendly. They gave me specific information as to what was going to happen, where to go, time frame, etc… SPC. Rife was very caring toward my child and calmed my anxiety with his ease of nature and attention to detail."
Orthopedic Clinic Patient on 09 APR 2009:
"The front desk staff were exceptionally efficient at handling multiple patient check-ins and seemingly keeping pace with appointment schedule requirements and paperwork. Thank you. Navy Commander Rowles who saw me today was outstanding in his approach and attitude. He is no doubt a high caliber professional who swiftly takes care of business (medical treatment and diagnosis), clearly communicates with the patient. I could not ask for better service or the need for any second opinion. The doctors’ service and TAMC Ortho staff: Thank you."
Ward 5B2(Mother/Baby) Patient on 08 APR 2009:
"We have had a great experience here at Tripler and that is one reason why we chose to come back for the delivery of our second child."
Ward 6B2 (ortho/neuro/vascular sugergy) Patient on 09 APR 2009:
"Lt. Davis, Lt. Moore, Cpt. Staples, and all staff members at 6 B2 were exceptional in all aspects of patient care and very conscientious in whatever they had to do. Thank you for the excellent care given to me. - mahalo"
Family Medicine Clinic Patient on 13 APR 2009:
"Kudos to Jim. I phoned the Family Practice line on 4/1/09 had some questions. He was very helpful. I phoned again on 4/2/09, did not get her name, but she was also very helpful. [I] needed a chest X-ray for work. She was able to give me an appt the next day! Dr. Barkdull addressed all my needs."
Hemoc/Oncology/
Chemotherapy Clinic Patient on 13 APR 2009:
"The cozy chemo clinic is the best! They provide compassionate care that is heartfelt. We are truly grateful for their assistance"
Surgical Admissions Center (SAC) 09 APR 2009:
"Cpt. Rumeuller was wonderful. He was very attentive and addressed all my concerns. Overall, a great staff and teamwork."
Cardiology Clinic Patient on 14 APR 2009:
"I enjoyed my visit with Dr. Illovsky; he answered my questions, and we developed a plan of action and put my mind at ease. I would highly recommend Dr. Illovsky to anyone who had concerns about a heart condition. Outstanding and Professional Service rendered, Thank you."