IMPROVING CAPACITY: TIPS FROM THE FIELD

Recruit Interns from a Local University

Sacred Heart recruits from the University of Tennessee to help increase capacity.

Find Experts

At SHRT, a specialist makes monthly visits to assist SHRT’s team and provide education. Taking specialists to a rural health setting is an allowable use of funds under Ryan White Parts A–D.

Use Telemedicine

Many rural organizations now use Webcasts or video conferencing between rural providers and an HIV specialist (who is often based in an urban area).

Get Others on Board

Partnering with local organizations can help increase engagement and retention in care. Sharing protocols can increase synergy and strengthen clients’ safety net.

Continue Education

Contacting National Quality Centers can help with technical assistance and training and improve quality management.

Apply Screening and Training Tools

Several tools, such as the Substance Abuse and Mental Illness Symptoms Screener (SAMISS),Exit Disclaimer may assist providers. This tool takes approximately 15 minutes to administer and has been shown to be effective in frontline screening. The SAMISS can be downloaded in both English and Spanish. HRSA’s HIV/AIDS in Rural Areas: Lessons for Successful Service Delivery discusses replicable models to increase quality and access to care. Hard copies can be requested here.

Entry and Retention in Care

Early diagnosis of HIV among PLWHA in rural areas remains all too uncommon. Rural residents are less likely than urban residents to be tested for HIV because of limited access to testing services, stigma, or underestimated risk of infection.22,23 They may also have poorer access to prevention information.

It is hard to contemplate a meaningful solution to this problem without greater access to lifelong comprehensive health care, which, by definition, includes preventive health care. The U.S. Department of Health and Human Services support for health centers in rural areas is an important ingredient for achieving this goal. More information here.

In the absence of broad access to prevention information and testing, rural providers have taken creative steps to reach out. For example, the Wyoming Rural AIDS Prevention Project piloted a peer-led, Internet-based intervention for rural men who have sex with men (MSM) whereby two MSM (one HIV positive and one HIV negative) discuss HIV prevention strategies in online communities. Results show an increase in knowledge, safer sex practices, and self-efficacy among respondents.24

Unfortunately, the pathway to better health for many PLWHA is not cleared by early diagnosis alone. Illustrating this point is the story that Tarsha Taylor, a case manager for the Mississippi Department of Health, tells about one of her clients.

We recently had a woman who was referred to us. She did not know very much about the disease. Her knowledge, attitudes, and behaviors indicated that she was newly diagnosed. In actuality, we discovered that this woman had been diagnosed in 1996. Stigma had kept her out of the system. Once we learned that she had lived with the disease for that amount of time, it explained why her medications were not working.

Transportation

When traditional social networks (e.g., church and civic organizations) are closed to people in rural areas because of discrimination and stigma, providers must work harder to locate and keep clients in care. Intensive case management is essential, as are language and cultural skills and follow-up after missed appointments. But those skills and services mean little if the patient cannot get to the doctor.

Transportation is undoubtedly at or near the top of the list of intractable barriers to care in rural America. Not only is there a lack of public transportation in rural areas, but geographical isolation, rugged topography, and long distances between towns can result in extensive travel to medical and social services.25

For some rural PLWHA, the long distance to a provider is unavoidable, whereas for others, the lack of anonymity in their own small town may discourage them from seeking services locally.26 The distance between HIV providers and rural residents not only is a deterrent for consumers but also can hinder prevention efforts on the part of providers.27 Economic factors also may play a role: Consumers may be unable to take time off from work to travel long distances to appointments, their health may not permit such extended travel, or the cost of travel may be too high.28,29

Providers throughout rural areas of the United States have used their determination and ingenuity to bridge the transportation gulf. Much can be learned from their interventions.

  • Sacred Heart Southern Missions AIDS Ministry uses private cars driven by three employees and two volunteers to transport patients. Drivers must sign confidentiality forms, and driver’s insurance is covered by Sacred Heart. “Many patients are multiply diagnosed,” explains Sister Betty Ann. “If they need medical transportation, even if it isn’t for HIV, we’ll take them because we’re all they have.”
  • The East Arkansas Family Health Center provides gas reimbursement to consumers for traveling to HIV-related medical appointments. The organization also has a prepaid account with cab companies in West Memphis.
  • SHRT has an eight-passenger van, which was purchased as part of the Special Projects of National Significance Oral Health Initiative to assist in bringing patients from their 23-county, entirely rural service area to appointments. The organization also hired a full-time transportation aide using funds from its SPNS grant.
  • The Mississippi State Department of Health Mobile Medical Clinic travels to rural areas to reach out to people at highest risk for HIV. Program managers are careful to avoid HIV-specific branding by making no mention of HIV on the van and offering a number of health services unrelated to HIV, such as blood pressure and cholesterol screenings and tests for glucose levels and syphilis. With assistance from private partners, the van has also offered papanicolaou (PAP) tests, clinical breast exams, gonorrhea and chlamydia screenings, digital rectal exams, and prostate-specific antigen (PSA) exams.30,31
REFERENCES
  1. W.K. Kellogg Foundation. Perceptions of rural America. Exit Disclaimer n.d. Accessed November 18, 2008. p. 1.
  2. National Rural Health Association (NRHA). What’s different about rural health? Exit Disclaimer n.d. Accessed November 18, 2008.
  3. RAND Corporation. Research brief: disparities in care for HIV patients: results of the HCSUS study. Exit Disclaimer 2006. Accessed November 18, 2008.
  4. NRHA, n.d.
  5. Kaiser Family Foundation (KFF). Health insurance coverage in rural America chartbook. Exit Disclaimer 2003. Accessed November 18, 2008.
  6. U.S. Department of Health and Human Services (HHS). Fact sheet: HHS programs to protect and enhance rural health. Exit Disclaimer 2006. Accessed November 18, 2008.
  7. National Conference of State Legislatures. States address problems plaguing health care delivery in rural areas. Exit Disclaimer Washington, DC: Author; n.d. Accessed November 18, 2008.
  8. Wilhide SD. Testimony: Rural health disparities and access to care. Exit Disclaimer March 20, 2002. Accessed November 19, 2008.
  9. Casey M, Davidson G, Moscovice I, Born D. Access to dental care for rural low income and minority populations. Exit Disclaimer Working Paper 54. Minneapolis: University of Minnesota Rural Health Researcvh Center; 2004. p. 2. Accessed November 2008.
  10. KFF, 2003.
  11. Centers for Disease Control and Prevention (CDC). HIV/AIDS in urban and nonurban areas. n.d.
  12. CDC, n.d.
  13. CDC, n.d.
  14. CDC, n.d.
  15. George L, Pinder J, Singleton T. Race, place, and housing: housing conditions in rural minority counties. Exit Disclaimer Washington, DC: Housing Assistance Council; 2004. Accessed November 2008.
  16. Bowen A, Gambrell A, DeCarlo P. What are rural HIV prevention needs? Exit Disclaimer San Francisco: University of California; 2006. Accessed November 14, 2008.
  17. Bowen et al, 2006.
  18. CDC, n.d.
  19. CDC, n.d.
  20. Pinder et al, 2004.
  21. CDC, n.d.
  22. Ham B. Rural Black teens have riskier sex than urban counterparts. Exit Disclaimer Press release. Washington, DC: Center for Advancement of Health; July 28, 2003. Accessed November 19, 2008.
  23. Sallar AM, Ba NS, LaSage D, Scribner R. Differences in behavioral risk factors between rural and urban residents in Louisiana Exit Disclaimer [abstract]. Presentation at the National HIV Prevention Conference, Atlanta, GA, 2003. Accessed November 19, 2008.
  24. Bowen et al, 2006.
  25. Bowen et al, 2006.
  26. HHS National Advisory Committee on Rural Health and Human Services. 2007 report to the Secretary: rural health and human service issues. 2007. Accessed November 14, 2008.
  27. Bowen et al, 2006.
  28. Helseth C. Partnerships pay off in rural transportation. Exit Disclaimer Rural Monitor, Fall 2006; pp. 1-2, 8-9. Accessed November 19, 2008.
  29. Gingrich N, Boxer R, Brooks B. Telephone medical consults answer the call for accessible, affordable and convenient healthcare. Exit Disclaimer Washington, DC: Center for Health Transformation; 2008. Accessed November 19, 2008.
  30. Mississippi State Department of Health, STD/HIV Division. STD/HIV trends and results. Exit Disclaimer Accessed November 2008.
  31. Bowen et al, 2006.
  32. HHS, 2007.
  33. National Institute on Drug Abuse. Research report series: methamphetamine abuse and addiction. NIH Pub. No. 06-4210. Revised September 2006. Accessed November 18, 2008.
  34. Van Gundy K. Substance abuse in rural and small town America. Carsey Institute Reports on Rural America 1(2). Durham: University of New Hampshire; 2006. p. 26.
  35. HHS National Advisory Committee, 2007.
  36. HHS National Advisory Committee, 2007.
  37. HHS National Advisory Committee, 2007.
  38. Smith AJ, Gaynor H. Advancing HIV prevention in rural Arkansas. Presentation at the National HIV Prevention Conference, Atlanta, GA; 2005.