The NIH Help Desk has received numerous reports of issues connecting to various NIH resources while connecting to VPN. Help Desk technicians are currently investigating the issue.

Impacted Service/Application:
Connectivity to NIH email using desktop clients may be affected, but NIH email should be accessible using the Web email system, available at https://mail.nih.gov."


Impacted Users:
NIH VPN users

Expected Resolution Time:
No estimated resolution time.

Please contact the NIH Help Desk at 301-496-HELP, 301-496-8294 (TTY), or visit us on the web at http://support.cit.nih.gov.