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11.3.13  Freedom of Information Act (Cont. 1)

11.3.13.7 
Review and Editing

11.3.13.7.2 
Exemptions

11.3.13.7.2.7 
Exemption (b)(7)

11.3.13.7.2.7.6  (01-01-2006)
Exemption (b)(7)(F)

  1. Exemption (b)(7)(F) applies to the life and safety of individuals. It exempts information the disclosure of which could reasonably be expected to endanger the life or physical safety of any individual.

    Example:

    This exemption might apply to information that would reveal the identity of undercover agents (local, state, or federal) working on such matters as narcotics, organized crime, terrorism, or espionage.

  2. The exemption is not limited to law enforcement personnel. The 1986 amendments to the FOIA broadened the scope of the exemption to encompass danger to any person. This exemption may also be appropriate to protect the identity or location of witnesses if the requester is already known or believed to be violent.

11.3.13.7.2.8  (12-01-2003)
Exemption (b)(8)

  1. Exemption (b)(8) applies to reports related to the regulation of financial institutions. This exempts from disclosure matters contained in or related to examination, operation, or condition reports prepared by, on behalf of, or for the use of an agency responsible for the regulation or supervision of financial institutions. It is rarely used by the IRS.

11.3.13.7.2.9  (12-01-2003)
Exemption (b)(9)

  1. Exemption (b)(9) applies to geological and geophysical information and data, including maps concerning wells. It is rarely used by the IRS.

11.3.13.7.3  (10-26-2007)
Record Exclusions

  1. The Freedom of Information Reform Act includes three special exclusions for protecting certain law enforcement records under subsection (c) of the FOIA.

  2. These exclusions expressly authorize Federal law enforcement agencies to treat certain law enforcement records as not subject to the requirements of the FOIA. These provisions apply only to especially sensitive records in specific limited circumstances.

  3. Disclosure personnel must thoroughly familiarize themselves with the exclusion guidelines found in the DOJ Freedom of Information Act Guide and Privacy Act Overview. The publication is available electronically by accessing the DOJ web page at www.usdoj.gov/04foia/04_2.html and clicking on "Reference Materials" link on the left side of the page.

  4. Disclosure personnel must coordinate the assertion of these exclusions through channels with the FOIA Senior Tax Law Specialist who will coordinate as necessary with Branch 6 or 7 of the Office of the Associate Chief Counsel, Procedure and Administration.

11.3.13.7.3.1  (01-01-2006)
Exemption (c)(1)

  1. The (c)(1) exclusion provides that when a request involves access to records described in subsection (b)(7)(A) and under certain conditions, the agency may, during only such time as that circumstance continues, treat the records as not subject to the requirements of the FOIA.

  2. The exclusion may only be applied when the following conditions exist:

    1. The investigation or proceeding involves a possible violation of criminal law

    2. There is reason to believe that the subject of the investigation or proceeding is not aware of its pendency and

    3. Disclosure of the existence of the records could reasonably be expected to interfere with enforcement proceedings

  3. Where the excluded records are just part of other records subject to the request, the request will be handled as a routine request with the other responsive records processed as if they were the only responsive records.

  4. Where the only records responsive to a request fall within the exclusion, advise the requester that no responsive records exist.

  5. The letter to the requester must not mention the (c)(1) exclusion or include the excluded documents in any statement of the quantity of documents located or withheld.

  6. The case history notes must thoroughly document the basis for the exclusion and identify the excluded documents and the functional employee with knowledge of the situation. If possible, the excluded documents shall be kept with the FOIA case file, clearly identified as (c)(1) excluded documents.

  7. After an initial response is issued that involves the (c)(1) exclusion, if the taxpayer learns of the investigation and a FOIA appeal or lawsuit is pending, it is no longer appropriate to claim the exclusion; however, other FOIA exemptions may apply.

11.3.13.7.3.2  (04-05-2002)
Exemption (c)(2)

  1. The (c)(2) exclusion provides that whenever informant records maintained by a law enforcement agency under an informant's name or personal identifier are requested by a third party, the agency may treat the records as not subject to the FOIA unless the informant's status as an informant has been officially confirmed.

  2. This does not preclude the IRS from responding to such requests by denying third party investigative records without searching for or confirming or denying the existence of such records consistent with statutory or regulatory requirements.

11.3.13.7.3.3  (12-01-2003)
Exemption (c)(3)

  1. The (c)(3) exclusion pertains only to classified law enforcement records concerning foreign intelligence or counterintelligence or international terrorism that are generated by the FBI.

11.3.13.7.4  (01-01-2006)
Editing Records

  1. During the review and editing process, Disclosure personnel are responsible for balancing their two roles as enforcer of access statutes and guardian of protected data. Sometimes those roles may appear to work against each other. Case files shall reflect adherence to both roles, and explain the reasoning behind the final determination to withhold or release information.

  2. Some exemptions are discretionary and some are clearly non-discretionary by statute as discussed in IRM 11.3.13.7.1(4) and (5). While citing the non-discretionary exemption is sufficient, clear case file documentation of the reasoning behind the application of the discretionary exemptions is crucial because the requester may appeal the final determination. The use of an index to document these determinations is encouraged.

    Note:

    For more information regarding the usefulness of indexing, See IRM 11.3.13.8.1.

  3. Any reasonably segregable portion of a record must be released after deletion of the portions that are exempt. The deletion must be obvious to the requester and, if feasible, the applicable exemption cited at the point of deletion. The FOIA also requires an explanation in the response letter for any items withheld. See IRM 11.3.13.8.

    Note:

    A reasonably segregable portion is any portion of a requested record which is not exempt from disclosure and which, after deletion of the exempt material, still conveys meaningful information that is not misleading.

  4. When editing portions of a record being released, reasonable effort must be made to clearly indicate to the requester that editing has been done and the extent of the editing. Whiting out is not acceptable. Editing and its magnitude must also be apparent in electronic records.

  5. The volume of information deleted on the released record must be indicated at the place in the record where the deletion was made. Use any suitable means that will clearly indicate that editing has been done and the extent of the editing.

  6. Requesters must be able to identify the exemptions that apply to the information being withheld.

    Note:

    Annotate the exemption at the point of redaction. If this is impossible, annotate the exemption in the margin of the record being partially released. If this is not reasonable, the applicable exemption may be stated in the letter, with references to the pages where material was redacted pursuant to the exemption. The response letter will describe the nature of the information being withheld and the exemption(s) being claimed.

11.3.13.7.5  (10-26-2007)
Open Investigatory Files

  1. Investigatory files generally include returns and return information compiled for law enforcement purposes.

  2. Returns and return information are only available, under the FOIA, to those taxpayers and requesters who meet the criteria contained in IRC §6103(e) and IRC §6103(c). The following instructions apply to those requesters who meet the criteria under IRC §6103(e) and IRC §6103(c).

  3. A requester may not obtain access to the return information of another individual by relying on the provisions of IRC §6103(h)(4). Third party information must be withheld under §6103(a) regardless of any item or transaction test. If a taxpayer requests his or her own open case file and third party return information is contained therein, the third party return information must be withheld using FOIA exemption (b)(3) in conjunction with IRC §6103(a).

  4. Records or information in open investigatory files, or portions thereof, may be exempt under (b)(7)(A) through (b)(7)(F). The other exemptions provided by the FOIA may be applicable to some portions of the records, depending upon the specific records involved. In some cases, exclusions under section (c) may be used. See IRM 11.3.13.7.3.

  5. When a determination has been made to assert exemption (b)(7)(A), generally the (b)(3) exemption will also apply as a basis to withhold the records. The statutory basis for the (b)(3) exemption is IRC §6103(e)(7). IRC §6103(e)(7) requires the IRS to withhold return information relating to the taxpayer-requester unless the Secretary of the Treasury or his/her delegate has determined that disclosure would not seriously impair Federal tax administration.

    Note:

    See Delegation Order 11-2 for who is authorized to withhold information pursuant to IRC §6103(e)(7), and who is authorized to determine that disclosure would not seriously impair Federal tax administration.

  6. FOIA exemptions shall generally not be asserted by Disclosure personnel to deny records that would otherwise be available to the taxpayer during the course of an administrative proceeding (e.g. audit). However, see (3) above.

  7. When processing a FOIA request for records relating to an open civil or criminal investigation, a blanket denial under the (b)(3) and/or (b)(7)(A) exemptions shall not be made.

    Note:

    Requests for records potentially falling under the (b)(5) exemption that are the subject of litigation must be processed in accordance with IRM 11.3.13.7.2.5.

  8. A line by line review is usually necessary to determine whether a particular record is exempt in full or in part from disclosure under the (b)(3) and/or the (b)(7) exemptions.

    Note:

    If all records within a particular category share characteristics that would warrant their exemption, they need not be individually analyzed and may be exempted by category.

    Example:

    Copies of selected cancelled checks and bank statements which would indicate areas of interest may be withheld in this manner.

  9. Records of a taxpayer's own statements can seldom be withheld; such withholding should not be attempted unless justified by the circumstances in a specific case. The agency has the burden of convincing courts of the interference caused by the full or partial release of memoranda of interviews with taxpayers. The release of memoranda of interviews with taxpayers and the underlying IRS employee's notes shall be evaluated on a case by case basis as follows:

    1. IRS personnel shall carefully examine the memorandum to determine whether its disclosure, or any portion thereof, could reasonably be expected to interfere with enforcement proceedings.

    2. Specific line-by-line identification of contemplated interference, accompanied by specific justification for such interference, shall be accomplished and documented in case history notes or any index prepared.

    3. Examples of the types of particularized line-by-line identification of contemplated interference may include admissions or confessions of the taxpayer or conflicting or contradictory statements, the disclosure of which would permit the taxpayer or his/her authorized representative to develop explanations negating the impeachment value of such admissions, confessions, or statements.

    4. In contrast, general conclusive statements that disclosure of the memoranda, or any portions thereof, could reasonably be expected to interfere with enforcement proceedings or provide a "road map" to or reveal the "scope and direction" of the IRS investigation cannot be accepted. The function must articulate how disclosure of each item of information could specifically cause the harms recognized in exemption (b)(7).

    5. Typically, the introductory and biographical sections of these memoranda may not be withheld.

  10. The following classes of records are generally available to the taxpayer requester or authorized representative(s):

    1. Transcripts of verbatim statements or affidavits taken from and signed by the subject taxpayer or authorized representative(s)

      Note:

      IRS employee notes of an interview with the taxpayer may be exempt from FOIA disclosure to the extent that the notes reveal the employee’s thoughts, opinions, or analysis of the questions or answers at the interview.

    2. The subject taxpayer's prior criminal record after ascertaining its releasability from the agency from which it was obtained

    3. The taxpayer's tax returns without any IRS employee's marginal notations.

      Example:

      A return containing markings made to illustrate or highlight those items which the assigned IRS employee considered significant to the investigation may be partially or fully withheld

    4. Correspondence between the taxpayer and the IRS or material originally submitted voluntarily by the taxpayer

    5. Transcripts of accounts of the taxpayer

    6. News clippings relating to the taxpayer. However, there may be some instances where certain news clippings are withheld

      Example:

      Where the IRS employee assigned to the case has placed selected news clippings in the file which would reveal the areas of interest or may identify a related party in a separate investigation, withholding of that information may be appropriate.

    7. Summonses or other records, copies of which were provided to the subject taxpayer in the course of the investigation

    8. Transmittals such as routine standard forms used to request records, or case transfers

    9. File debris and any other seemingly innocuous items like folders and routine forms which, if released, would not indicate the scope or direction of an investigation

    10. Any other items whose release is not prohibited by statute and in the opinion of the IRS employee in charge of the case, in coordination with any counsel attorney assigned to the case, can be released without adverse effect to the law enforcement process

  11. For other records, Disclosure personnel in consultation with affected law enforcement personnel and/or Counsel, must determine whether disclosure meets the criteria of (b)(7).

    Note:

    The IRS maintains contracts with electronic research publishing services. Case related research information that is downloaded and/or printed from these services and retained in an open or closed case file may be provided in response to a FOIA request after a determination is made that release will not harm tax administration.

  12. The IRS employee assigned to the case may be aware that a specific investigation involves circumstances which may require a greater or lesser level of disclosure. Such special circumstances shall be discussed prior to the Disclosure Manager's determination.

  13. Facts that could affect the level of disclosure in a particular case include:

    1. The submission or use of falsified records by the taxpayer or the possible use of the records for impeachment purposes during any judicial proceeding

    2. Involvement of organized crime or narcotics figures

    3. A record of violence on the part of the taxpayer that indicates the possibility of threats toward IRS employees or other persons, or prior record of crime involving assaults and

    4. Attempts to bribe or attempts to threaten the investigating officials

11.3.13.7.6  (01-01-2006)
Title 31 Reports - CTRs, CMIRs, FBARs, and SARs

  1. The Bank Secrecy Act (BSA) provisions found in Title 31 of the United States Code require that certain currency transactions and other financial information be reported to the Secretary of the Treasury. The Financial Crimes Enforcement Network (FinCEN) has jurisdiction over these reports. They are:

    1. FinCEN Form 101, Suspicious Activity Report by the Securities and Futures Industries

    2. FinCEN Form 102, Suspicious Activity Report by Casinos and Card Clubs

    3. FinCEN Form 103, Currency Transaction Report by Casinos (CTRC)

    4. FinCEN Form 103-N, Currency Transaction Report by Casinos Nevada (CTRC-N)

    5. FinCEN Form 104, Currency Transaction Reports (CTR)

    6. FinCEN Form 105, Report of International Transportation of Currency or Monetary Instruments (CMIR)

    7. FinCEN Form 107, Registration of Money Services Business (MSB)

    8. TD F 90–22.1, Report of Foreign Bank and Financial Accounts (FBAR)

    9. TD F 90–22.47, Suspicious Activity Report (SAR) for Depository Institutions

    10. TD F 90–22.53, Designation of Exempt Person

    11. TD F 90–22.56, Suspicious Activity Report by Money Services Business, and

    12. FinCEN Form 8300, Report of Cash Payments Over $10,000 Received in a Trade or Business, elements as required by 31 USC 5331.

  2. A FOIA request which seeks access to these Title 31 reports and/or information extracted from them is to be denied under FOIA exemption (b)(3) in conjunction with 31 USC 5319, unless the information has been used in a tax administration case (see IRM 11.3.13.7.6(5)).

  3. Forms 8300 filed after December 31, 2001, meet a dual filing requirement under both IRC §6050I and 31 USC 5331. All information pertaining to Form 8300 on the IRS Master File (including Information Return Master File (IRMF) data) is subject to §6103 disclosure standards and therefore may be considered for release under FOIA.

  4. Form 8300 reports filed after December 31, 2001 and accessed through the Currency and Banking Retrieval System (CBRS) are Title 31 information subject to Bank Secrecy Act disclosure standards and are not subject to release under FOIA.

  5. If a FOIA request is made for tax investigatory files, which may include CTRs, CMIRs, FBARs, or SARs, or information extracted from these reports, the determination to withhold or release the reports or information depends upon the status of the underlying investigation and the effect, if any, of disclosure to the taxpayer under investigation. The following information must be used to determine whether BSA data may be released pursuant to the FOIA:

    1. To the extent it is determined that disclosure of the Title 31 reports or information extracted therefrom will interfere with ongoing tax enforcement proceedings, exemptions (b)(7)(A) and (b)(3), in conjunction with IRC §6103(e)(7), will be asserted. 31 U.S.C. 5319 should not be asserted. The reports and information extracted from these reports will be handled in the same manner as other return information contained in the tax investigatory file.

    2. If it is determined that disclosure of the Title 31 reports or information extracted from these reports will not adversely affect ongoing tax enforcement proceedings, exemption (b)(3) in conjunction with 31 U.S.C. 5319 shall be asserted except as noted in (c) below.

    3. Where information from the reports is incorporated into history notes, underreporter documents, a revenue agent report, or other document used to sustain an assessment, such information will be released unless a proper official determines that disclosure will impair tax administration under IRC §6103(e)(7). If an impairment call is made, FOIA exemption (b)(3) in conjunction with IRC §6103(e)(7) should be asserted.

      Note:

      If a taxpayer does not invoke the FOIA, during ongoing tax enforcement proceedings, the case agent may disclose investigatory material, including Title 31 reports or information extracted from these reports, unless the proper official determines that disclosure will adversely affect ongoing tax enforcement proceedings under IRC §6103(e)(7).

  6. Title 31 investigatory files, other than the CTRs, CMIRs, FBARs, or SARs themselves, or information extracted from these reports, are not exempt from access under 31 USC 5319 and FOIA exemption (b)(3). Requests for investigatory files related to "pure" Title 31 investigations must be evaluated under applicable FOIA exemptions (e.g. (b)(7)(A)). Money laundering cases (i.e., most 18 USC 1956 and 1957 cases) follow these same rules.

    Note:

    See IRM Exhibit 11.3.13-4 for assistance in deciding whether to release Title 31 information and the appropriate FOIA (b)(3) statute to cite when withholding.

11.3.13.7.7  (01-01-2006)
Microfilm Requests

  1. Microfilm transcripts and similar records sometimes included in Collection, Examination, and Criminal Investigation enforcement action files contain information about several other taxpayers in addition to the taxpayer to whom the file pertains. This results from the physical limitations of microfilm copying equipment or other reasons not related to the administration of the case. These records require special consideration as follows:

    1. Such extraneous information contained in the file must be withheld from the requester because it is third party return information which is prohibited by law from disclosure.

    2. When withholding such extraneous portions of records, there will be no exemptions cited if the material is not within the scope of the request. If such information is the only material not disclosed, this is considered a grant-in-full for reporting purposes. When the request is framed in terms of seeking information about the requester, such information is not within the scope of the request being processed (i.e., information pertaining to me vs. information in my file).

    3. When the request is framed in terms of seeking "everything in the requester's file" or similar words, the existence of the third party return information will be considered within the scope of the request and withheld pursuant to exemption (b)(3) in conjunction with IRC §6103(a) (if it is retrieved from IRS records), (b)(3) in conjunction with IRC §6103(e)(7), and/or (b)(7)(C).

11.3.13.7.8  (10-26-2007)
Foreign Government Files

  1. In order to administer the tax laws of the United States, the IRS may on occasion receive information concerning taxpayers from foreign governments.

  2. Tax treaties provide that under some circumstances the IRS may provide similar assistance to foreign governments.

  3. IRC §6105 limits the disclosure of information received by IRS from a foreign country and prohibits the disclosure of tax convention information, except as provided by terms of the treaty or Tax Information Exchange Agreement, or as provided by the terms of IRC §6105 itself. For additional information on tax convention information, see IRM 11.3.25, Disclosure to Foreign Countries Pursuant to Tax Treaty.

  4. At times, information may be exchanged or consultations may take place for purposes of coordination, such as may be necessary to determine the extent to which a taxpayer's affairs are subject to the jurisdiction of the United States or one or more foreign governments.

  5. Records of contacts with foreign governments, records which imply the existence or anticipation of contacts with foreign governments concerning specific taxpayers, or records received from foreign governments may become subject to disclosure determinations because of requests to access such records in particular or because of general requests which coincidentally extend to such records.

  6. The complexity and sensitivity of disclosure determinations relating to records of contacts with foreign governments generally require extensive coordination between the Director, Governmental Liaison and Disclosure, the Director, International (LMSB), and the Associate Chief Counsel (International), and sometimes with Branch 6 or 7 of the Office of the Associate Chief Counsel, Procedure and Administration.

    1. Coordination may also be necessary with other Headquarters Office functions, other agencies of the United States Government, and with the foreign government(s) involved

    2. The unique aspects of such disclosure determinations may have national or international implications

  7. In view of the above, for disclosure purposes, records of contacts with foreign governments or records which imply the existence or anticipation of contacts with foreign governments, or records received from foreign governments, are not considered to be records under the control of field officials, regardless of their physical location.

    Caution:

    These records are considered to be under the control of the Baltimore Disclosure Office, and the initial determination to release or withhold these records under IRC §6105 will be made by the Director, International (LMSB) or his/her delegate.

  8. These instructions are not intended to preclude or delay the prompt denial of access to records that field officials have properly determined to be exempt from disclosure requirements for reasons other than the fact that the record involves contacts with, or information received from, foreign governments. Field officials may continue to deny access pursuant to applicable Privacy Act or FOIA exemptions. A copy of the denial must be sent to the Director, International (LMSB), through the Baltimore Disclosure Office, with a memorandum stating the possibility that the information at issue may be tax convention information and briefly explaining the field official’s reasons for this opinion.

  9. Whenever a field official has a request for access from a member of the public that extends to records of contacts with a foreign government, or records received from a foreign government, that are not being denied for other considerations, the following actions will be taken:

    1. Dispose of those portions of the request that do not relate to or imply the existence of contacts with, or information from, a foreign government in accordance with appropriate procedures.

    2. Advise the requester that his or her request extends to records under the control of the Baltimore Disclosure Office and that a further response will be forthcoming from that office.

    3. Transfer the records involved, copies of the request(s) and response(s), any related information, and a recommendation (on the basis of the field activity's interests) to the Baltimore Disclosure Office. (See transfer procedures in IRM 11.3.13.5.12) The Baltimore office will coordinate the response with the Director, International (LMSB).

11.3.13.7.9  (01-01-2006)
Legibility of Copies

  1. Copies of records made in connection with FOIA matters must be as legible as possible.

  2. The burden of proof in defending withholding rests with the Government. Therefore, copies of documents which may ultimately be submitted to a court for in camera inspection must be legible.

  3. When copies are illegible because the originals are poor, the copy should be stamped with the notation "best copy available."

    Note:

    Illegible documents will not be withheld on that basis alone. However, illegible and barely legible documents must be reviewed for FOIA exemptions. Applicable exemptions for illegible material shall be asserted and the material withheld, in the same manner as for legible documents. This is equally true regardless of whether the illegibility is caused by indecipherable handwriting or by poor quality of the original. Disclosure personnel shall work with the function providing the documents to determine the contents of the illegible documents.


11.3.13.8  (10-26-2007)
Response and Closing

  1. The response to the requester and the closing of the case are the final actions in completing a FOIA request.

  2. The response letter must contain specific items of information and explain the exemptions applied for records denied in full or in part, if any. The date the request was received must also be stated.

  3. When the response includes records that have been edited in any fashion, the letter must cite the reason and the associated exemptions applied. The edited records must generally reflect the exemption applied at the point of extraction.

    Note:

    For further discussion of editing requirements, See IRM 11.3.13.7.4.

  4. Whenever a request seeks access to several different records or different classes of records, care shall be taken to ensure the response clearly indicates which records and exemptions claimed are applicable to which portions of the request.

  5. When an office has multiple requests from a single requester,

    1. If one response to all requests is being made, the response shall clearly identify the relevant requests by date, subject matter, certified mail number, and/or by attaching a copy of each request.

    2. If a response is being made to only one (or some) of the requests, the response shall clearly identify the relevant request(s) by date, subject matter, certified mail number, and/or by attaching a copy of the request(s).

  6. Response letters which transmit any records to the requester shall include reference to the:

    1. Total pages responsive

    2. Number of pages denied in full (if applicable)

    3. Number of pages denied in part (if applicable) and

    4. Number of pages granted in full

      Caution:

      The definition of page is one side of a two-sided record. A two-sided record equals two pages. If a record has nothing on the back, the blank page is not counted for FOIA purposes.

      Note:

      The total of the number of pages denied in full, denied in part, and granted in full must equal the total number of pages responsive to the request. It does not, however, need to equal the total number of records reviewed (noted on the closing document for E-DIMS input). Upon review, a number of records provided by searchers may be determined by the Disclosure office to be non-responsive (e.g. outside the scope of the request).

      Note:

      If a large number of pages is denied in full as a category of records, it is not necessary to count the pages. It is acceptable to state an approximate number of pages. For example, the letter could state that "four boxes (copier paper size) of documents are withheld in full as grand jury material" or that "documents filling three linear feet of storage shelving are withheld in full as third party return information."

  7. Case files and history notes must contain sufficient information to permit reviewers to determine precisely what was and/or was not released, and the underlying reasons. In many cases, the response letter itself may be adequate to determine the extent of records released. The history notes must be detailed enough to allow managers and other reviewers to determine all relevant activities, actions, and/or research completed to arrive at the determination made.

  8. The file must contain signed copies of the signed and dated response letter, any edited and/or withheld records, any index that may have been prepared, and any other records that are necessary to document the processing of the request.

    Note:

    Complete copies of what was released in addition to items edited or not released may be necessary to support any administrative appeal or litigation. If the records reviewed are too voluminous to maintain a file copy, the Disclosure office should retain records retrieved from files or the Federal Records Center for 60 days from the date of the response before they are returned. If the records are from an existing open administrative file controlled by a function, Disclosure personnel need not hold the file, but must be able to retrieve the file if necessary in the event of an appeal or litigation. Disclosure personnel must be able to reconstruct the records which were released in the event of an appeal or litigation, and identify the records that were created after the FOIA request was processed.

  9. Except where authority to sign denials and partial denials has been delegated to remote specialists, all cases that are not full grants will be reviewed by either a senior specialist or a manager. The caseworker shall note in case history notes when the case is forwarded to the approving official for review and signature.

11.3.13.8.1  (10-26-2007)
Indexing

  1. Indexing is a technique for creating a detailed list of the records that were reviewed in response to a FOIA request.

  2. The index is useful in making the final FOIA determination whenever a case involves an extensive number of records, some of which may be granted and others denied in whole or in part. It is especially helpful if the records to be denied are subject to several exemptions.

  3. Disclosure personnel must consider the preparation of an index whenever the case is sufficiently complex to warrant one.

    Example:

    More than one type of file is responsive to the request and/or numerous pages are withheld in full or in part and many exemptions apply.

  4. In some cases, Disclosure personnel may determine that a partial index or a handwritten draft is adequate for an initial determination.

    Note:

    A partial or preliminary index may require further amplification if the case advances to the administrative appeal level or results in litigation.

  5. To prepare an index, the records reviewed must be numbered and the index should generally:

    1. Identify the records by type, date, recipient, and originator; (the recipient and originator should be identified by title)

    2. Indicate the nature of the record and, if part of an investigatory file, indicate how the record related to the investigation

    3. Identify the FOIA exemption asserted

    4. Provide justification for the assertion of the exemption and specify the anticipated harm which might result from release, unless assertion of the exemption is mandatory and

    5. Indicate those items being withheld because exemption is mandatory and cite any applicable disclosure statutes

  6. Blocks of substantially identical records may be described generally rather than in individual detail.

  7. The index is not required to be provided to the requester and would generally not be attached to the response.

    Note:

    Some requests ask for an index or listing of all documents withheld in full or in part (some specify a "Vaughn Index" ). Requesters are not entitled to such an index or listing. Disclosure personnel are not required to create such an index or listing in response to a request and are not required to provide to the requester any list created to assist in processing the request.

    Exception:

    In some instances, the Disclosure Manager may determine that providing all or part of the index as an attachment would simplify the response or help avoid an unnecessary appeal.

    Caution:

    Care must be taken to ensure that details included in an index provided to the requester do not compromise the records or information being denied.

  8. The index should generally be prepared by the Functional Coordinator of the function whose records are involved, pursuant to the advice and assistance of the Disclosure Manager.

11.3.13.8.2  (01-01-2006)
File Documentation

  1. History notes must document and explain any actions taken or considered which cannot be inferred from other records in the file.

  2. Notice 393 shall be enclosed for no record, denial, or partial denial closures. The body of the letter must state that Notice 393 is enclosed.

    Example:

    A requester asks for three items: two are provided in full and one has a no record determination. A Notice 393 must be provided with this response. This gives the taxpayer the right to appeal the adequacy of the search. The closure shall be recorded in the inventory management system as a full grant, not a partial denial.

  3. Inventory management system entries shall be made to reflect:

    1. Total time spent by Disclosure personnel on the request

    2. Total time, if any, spent by Functional Coordinators or other individuals as reflected in search memoranda

    3. Number of pages reviewed and released

    4. Type of closure (grant, denial, partial denial, imperfect, or transfer)

      Note:

      See the E-DIMS User Guide, Appendix N, for a further discussion of the disposition codes

      .

    5. Exemption(s) applied and

    6. If (b)(3) exemption applied, the supporting statute

11.3.13.8.3  (10-26-2007)
Extension Letters

  1. Every effort shall be made to meet the statutory 20 business day time limit for response. Disclosure employees are responsible for managing FOIA inventories to ensure all extension letters are sent as required, including during absences from the office and any unforeseen delays while response letters are being reviewed. Early identification and closure of imperfect requests is recommended.

    Note:

    All extension letters must be sent as close to, but no later than, the expiration of the 20 business day period. A copy of every extension letter, signed and dated, must be retained in the case file.

  2. The FOIA (at 552(a)(6)(B)(i)) provides for an additional 10 business days to respond if the requester is notified in writing that Disclosure personnel need more time to:

    1. Search for and collect the requested records from other locations (e.g. Federal Records Center) separate from the responding office

    2. Search for, collect, and review a large volume of records which are, or may be, responsive to the request

    3. Consult with another agency or Treasury bureau which has a substantial interest in one or more of the responsive records or

    4. Consult with business submitters to determine the extent of proprietary information

  3. If it is impossible to locate and review the records within 20 business days, the caseworker determines that the response can be made within an additional 10 business days, and the reason additional time is needed meets the criteria in (2) above, Letter 1522 10-day extension letter shall be mailed to the requester.

    Note:

    See Exhibit 11.3.13-5 for a sample of extension Letter 1522.

    1. The date the Letter 1522 is mailed shall be entered into E-DIMS in the "L 1522-2 Date" field. This date shall match the issuance of the initial extension letter and will not change if additional extension letters are required.

    2. When the "L 1522-2 Date" is entered, an entry is also required in the "Revised Due Date" field. Enter the date that is 10 business days after the original due date.

      Note:

      If a Letter 1522 was sent, and it is later determined that a response cannot be provided by the revised due date, a voluntary extension letter (Letter 1522-B without the text pertaining to the 10-day extension) shall be sent.

  4. Letter 1522-B, the "Voluntary Extension Letter," shall be sent if a response will not be issued until more than 30 business days after receipt of the request. This extension shall not exceed 90 calendar days. The expected response date provided to the requester shall be entered in the "Revised Due Date" field in E-DIMS. If the Letter 1522-B is the initial notification to the requester that an extension is needed, the date the Letter 1522-B is mailed shall be entered into E-DIMS "L 1522-B Date" field.

    Note:

    See Exhibit 11.3.13-6 for a sample of extension Letter 1522-B.

  5. Letter 1522-A can be used if additional time is needed beyond the due date of the first voluntary extension letter (Letter 1522-B). ( See Exhibit 11.3.13-7 for a sample of extension Letter 1522-A.) The "Revised Due Date" field in E-DIMS shall be updated with the new response date that was provided to the requester.

    1. When there is personal or telephone contact with the requester it is not necessary to send the subsequent voluntary letter. If no letter is sent, you must document the case notes with the following information:
      1. Date of the verbal contact
      2. Name of the requester and title, if applicable
      3. Discussion of limiting the scope of records, if applicable
      4. The agreed upon records and new voluntary extension date

      Note:

      If the requester agrees to revise the scope of the request, you must confirm the agreement in a letter to the requester and keep a copy in your case file.

    2. If there is no phone number provided and you cannot get one from internal or external sources you must send the Letter 1522-A.

    3. Update the E-DIMS Revised Due Date field with the new extension date.

  6. In the request for voluntary extension of time to respond (Letter 1522-B), the requester must be provided an opportunity to:

    1. Limit the scope of the request or

    2. Arrange an alternative time frame for processing the request

  7. The Letter 1522-B requesting the initial voluntary extension of time is required even if there has been personal or telephone contact in which the requester has agreed to the additional time to respond. It is important to notify the requester in writing that he/she has a right to file for judicial review to obtain a response. Additionally, the requester shall be notified that the court may find (if there is a refusal either to limit the scope or to accept a reasonable alternate time frame for response) that the agency's failure to comply with the statutory response date is justified.

  8. Where exceptional circumstances require more than 30 calendar days to respond, Disclosure personnel must review open cases at least once every 30 days and take any action deemed appropriate to bring the case to a closure. These reviews and any follow-up activity, such as contact with the function regarding the status, shall be recorded in the history notes.

  9. There is no right to an administrative appeal for failure to meet the statutory 20 business day time limit for response.

    Note:

    See 26 CFR 601.702(c)(12), and IRM 11.3.13.8.5(4).

11.3.13.8.4  (01-01-2006)
Expedited Response

  1. The Freedom of Information Act provides for expedited processing if the requester asks for such processing in writing and demonstrates a compelling need for the information.

  2. A compelling need may exist when:

    1. Failure to obtain the records on an expedited basis could reasonably be expected to pose an imminent threat to the life or physical safety of an individual or

    2. The information is urgently needed by an individual primarily engaged in disseminating information in order to inform the public concerning actual or alleged Federal Government activity or

    3. Failure to obtain the records expeditiously could cause a loss of substantial due process rights

      Note:

      See 26 CFR 601.702(c)(6) for details about who qualifies as an individual primarily engaged in disseminating information and what situations may meet the "compelling need" requirement.

  3. A request for expedited processing must include a detailed explanation of the circumstances creating the compelling need. The explanation must be sufficient to enable Disclosure personnel to determine whether the asserted need meets the statutory or regulatory requirements. The statement of compelling need must be certified to be true and correct to the best of the requester’s knowledge and belief. A request for expedited processing may be submitted at the time of the initial request for records or at any later time.

  4. If the requester includes a statement explaining the compelling need, notice of the determination to grant or deny expedited processing must be provided within 10 calendar days after receipt of the request. If the request for expedited processing is denied, a Notice 393 must be provided with this determination.

  5. If the requester fails to provide information explaining compelling need, the request for expedited processing is invalid and there is no need to prepare a letter solely addressing the compelling need request or provide a Notice 393.

    1. If the underlying FOIA request is imperfect and is processed in accordance with the instructions in IRM 11.3.13.5.4, the letter shall also inform the requester that the expedited processing request cannot be considered because it lacked the required explanation and invite the requester to provide an explanation.

    2. If the underlying FOIA request is not imperfect, and processing the request requires an extension letter, the extension letter shall explain that the expedited processing request cannot be considered because it lacked the required explanation and invite the requester to provide an explanation.

  6. The following language may be used to deny or imperfect a request for expedited processing. Paragraph a) or b) should be added as appropriate:

    "You have requested that we expedite the processing of your [date] FOIA request. The FOIA provides for expedited processing in circumstances where the requester demonstrates a compelling need for the information. Such compelling need is present when failure to obtain the records on an expedited basis could reasonably be expected to pose an imminent threat to the life or physical safety of an individual; or when there is an urgent need to inform the public concerning actual or alleged Federal government activity; or when failure to obtain the records may cause a loss of substantial due process rights."

    1. "Your request does not describe the compelling circumstances for which you seek expedited processing; therefore, we will continue to process your request using our routine procedures. If you would like us to reconsider this determination, please submit a statement describing the compelling need creating your circumstances. The statement must be certified to be true and correct to the best of your knowledge and belief" or

    2. "The circumstances for which you have requested expedited processing of your FOIA request do not meet the criteria established for "compelling" need; therefore, we will continue to process your request using our routine procedures. If you would like us to reconsider this determination, please submit additional information describing the circumstances creating your compelling need. The statement must be certified to be true and correct to the best of your knowledge and belief"

11.3.13.8.5  (01-01-2006)
Administrative Appeals

  1. In accordance with Treasury Regulation 26 CFR 601.702(c)(10)(i), a requester may administratively appeal an initial determination made under the FOIA when a letter is received notifying the requester:

    1. That the request has been denied in full or in part

    2. Of an adverse determination of the requester’s fee category

    3. Of an adverse determination of the requester’s fee waiver or reduction request

    4. That no responsive records exist

    Generally, the appeal must be postmarked within 35 days after the date of the applicable FOIA determination letter.

  2. An administrative appeal for denial of a request for expedited processing may also be submitted. Such an appeal must be postmarked within 10 days of the date of the notification letter.

  3. Processing appeals under the FOIA is the responsibility of the Office of Appeals.

  4. Upon receipt of an appeal, FOIA Appeals processing personnel will notify Disclosure personnel. Disclosure will enter the appeal date on the inventory management system using the postmark date of the letter as the date of the appeal.

  5. FOIA appeals from constructive denials of records (i.e., lack of timely response) will no longer be processed or monitored by Appeals personnel. When any such appeal is received by Appeals, they will respond to the requester advising him/her that there are no administrative appeal rights and if the requester is not willing to wait for an initial determination, the only recourse is to seek judicial review in court.

    Note:

    When requested by Appeals, Disclosure personnel will provide the Appeals Officer with either a written or verbal anticipated response date.

  6. IRS provides for administrative appeal of the adequacy of the FOIA search. Requesters who believe that there may be more responsive records than those addressed in the FOIA response, may communicate their concern regarding the search to the FOIA caseworker. If the concern is not promptly resolved by the caseworker and local Disclosure Manager, then the requester may exercise administrative appeal rights.

    Note:

    Requesters are not required to contact the caseworker before filing an administrative appeal of the adequacy of a FOIA search.

  7. When an administrative appeal is being processed, Disclosure personnel shall promptly make requested records, history notes, and other processing documentation available to Appeals in order to permit the timely processing of appeals.

  8. If informal or partial indexes are part of the file, Appeals processing personnel may request that Disclosure personnel develop improved indexes in order to facilitate resolution of an appeal. When assistance is requested, Disclosure personnel shall cooperate fully with Appeals personnel.

11.3.13.8.6  (10-26-2007)
Declarations

  1. If the requester files litigation pursuant to the FOIA, declarations will generally be used to establish the processing of the request and the scope of the search. Declarations will generally be prepared for the signature of Disclosure personnel and/or Functional Coordinators.

  2. A declaration to establish the factual basis for any law enforcement claims will generally be prepared for the signature of the revenue agent, revenue officer, or special agent, who is most familiar with the underlying investigation, or his/her supervisor.

    Note:

    Where FOIA subsection (b)(3) in conjunction with IRC §6103(e)(7) is also claimed, a declaration will generally be prepared for the signature of the appropriate official, per Delegation Order 11-2.

  3. Declarations must be based upon the specific facts and circumstances of the particular case and should logically lead to the conclusion based upon those facts.

  4. An index of documents withheld in full and in part may be required by attorneys in the Office of the Associate Chief Counsel, Procedure and Administration (Branch 6 or 7) in order to facilitate resolution of the case. Disclosure personnel should prepare, or assist in preparing, such an index when an attorney from Branch 6 or 7 of the Office of the Associate Chief Counsel, Procedure and Administration informs them that it is needed.

  5. Attorneys in the Office of the Associate Chief Counsel, Procedure and Administration, who are responsible for the agency's defense in FOIA lawsuits, will prepare the declarations of agency personnel. Disclosure personnel shall be available to assist the attorneys in:

    1. Gathering necessary facts for the declarations

    2. Providing documentation as exhibits to the declarations, as appropriate and

    3. Coordinating the execution of the declarations by agency personnel


11.3.13.9  (01-01-2006)
Special Issues

  1. This subsection provides guidance related to some of the more complex or unusual issues encountered when processing FOIA requests.

11.3.13.9.1  (01-01-2006)
Written Determinations (Including Private Letter Rulings, Technical Advice & Chief Counsel Advice)

  1. The public may access "written determinations" and "background file documents" pursuant to IRC §6110. These documents are not subject to FOIA. These terms are defined in IRC §6110(b)(1) and (b)(2) respectively. The underlying file may also contain records which are not available under IRC §6110 (e.g. internal memoranda, inter-agency memoranda, routing slips, e-mails, case control sheets) but are subject to request under the FOIA. See IRM 11.3.8 regarding processing requests pursuant to IRC §6110. This section of the IRM provides guidance related to the processing of FOIA requests for records in the underlying file which are not covered by IRC §6110.

  2. Written determinations are:

    1. Private Letter Rulings (PLR)

    2. Technical Advice Memoranda (TAM)

    3. Determination Letters

    4. Chief Counsel advice (CCA)

  3. Chief Counsel advice (CCA) is written advice or instruction by the National Office of the Office of Chief Counsel to field offices relating to interpretations of revenue provisions whether taxpayer specific or generic. Examples are:

    1. Litigation Guideline Memoranda (LGM)

    2. Bulletins

    3. Legal Advice

  4. CCA issued on or after January 1, 1986, are available for public inspection through the Freedom of Information Reading Room. Requests seeking these CCA should be directed to the Reading Room.

  5. Written determination files are generally stored in the Headquarters Office, and FOIA requests for the underlying files should be transferred to the Baltimore Disclosure Office for processing.

    Note:

    If the requester is seeking a copy of a written determination from 1997 or later, and he/she can provide the identification number or Uniform Issue List number, field Disclosure personnel may advise the requester how to access the record on the internet website and/or download it themselves and provide it. For further discussion of the determinations involved in data electronically available to the requester, See IRM 11.3.13.6.2(3). If, however, the request seeks an underlying file, that portion of the request shall be transferred to the Baltimore Disclosure office.

  6. When a taxpayer makes a request for an investigative file pursuant to FOIA, and a third party written determination (example: CCA, PLR or TAM) is located within the file, field Disclosure personnel must coordinate the release of the written determination with the Baltimore Disclosure office. Disclosure personnel must not attempt to sanitize a written determination. (See IRM 11.3.8.11) The objective is to ensure that only the publicly available version of the written determination in question is released with the investigative file. Therefore, a copy of the publicly available version must be substituted for any copy of the written determination contained in the responsive file. If the written determination is retrieved from a commercial publishing service and contains any information subject to copyright (e.g. headnotes or other proprietary additions), all such copyrighted material must be deleted (by whiting out) from what is released. No exemptions need be claimed for these deletions. The requester must be notified of the substitution and the reason for it by using language similar to:

    "This record is the version available to the public under IRC §6110 of the actual record contained in the file responsive to your request. The copy being provided meets the disclosure requirements of IRC §6110"

  7. If the written determination located within a responsive file is the requester's own written determination, Disclosure personnel must still coordinate the provision of that record with the Baltimore Disclosure office to ensure that any copy released to the requester is identical to the copy released to the public through the IRC §6110 process. To ensure that only the publicly available version of a written determination is released within a responsive file, Disclosure personnel shall follow the same substitution process described in IRM 11.3.13.9.1(6).

    Note:

    If the requester specifically requests a copy of the requester’s own written determination in the version that is available only to the taxpayer who is the subject of the written determination, the requester shall be informed that version is available only by request under IRC §6110 addressed to the Chief, Disclosure Unit, Office of the Associate Chief Counsel (Procedure and Administration).

  8. If a FOIA requester asks for a ruling or determination letter to be issued (as an adjunct to the FOIA request itself), the following response shall be used:

    The FOIA does not require Federal agencies to create new records such as new rulings or determination letters. Additional information is available in 26 CFR 601.201. You may request a ruling or determination letter by following the instructions in Revenue Procedure 2005-1 (a new Revenue Procedure is issued at the beginning of each year and is updated to reflect the respective calendar year). The Revenue Procedure also explains the required user fees for letter rulings and determination letters. The current Revenue Procedure is generally published under "Administrative" in the first Internal Revenue Bulletin (IRB) of the calendar year. For example, Revenue Procedure 2005-1 is published in IRB number 2005-1. IRBs are published at the following site:   http://www.irs.gov/businesses/lists/0,,id=98230,00.html. Contact the persons named in the procedure if you have any questions.

11.3.13.9.2  (01-01-2006)
Contracts/Commercial Information

  1. Requesters sometimes seek access to information which may physically be in the possession of the IRS, but:

    1. Does not constitute an agency record subject to the FOIA or

    2. May be exempt from access pursuant to 5 USC 552(b)(4) as trade secrets and commercial or financial information obtained from a person and privileged or confidential

    Caution:

    Special care must be taken that information is not released without considering the commercial or proprietary interests of the originator.

  2. Examples of information which may involve commercial or proprietary considerations include:

    1. Studies provided by non-governmental sources

    2. Training materials prepared under contract

    3. Operating manuals for purchased or leased equipment

    4. Transcripts prepared by court stenographers

    5. Contracts and related records concerning the purchase of goods or services

    6. Computer software (off the shelf or not governmentally produced)

    Note:

    The IRS Restructuring and Reform Act of 1998 provides very specific circumstances under which a summons may be issued for the production and/or analysis of tax-related computer source code and related materials. Once in the possession of the IRS, the material becomes IRC §6103 information. As such, it warrants the protections afforded by IRC §6103 plus any additional safeguards as found in IRC §7612. Willful unauthorized disclosures of this information subject the IRS and the employee to penalties under IRC §7213, IRC§ 7213A, and/or civil damages under IRC §7431.

  3. Studies, operating manuals, and computer software (when prepared by non-governmental sources) may not be agency records subject to the FOIA and may be the property of the originator.

  4. Determinations shall be based upon the provisions of the agreement whereby the IRS obtained the materials, the presence or absence of copyright or other restrictive markings, and whether the IRS obtained exclusive use of the materials.

    1. If the IRS has exclusive and unlimited use of the materials, they are agency records.

    2. If the IRS has only temporary or limited use of the materials, or if the originator exercises continuing control over the materials, they generally are not considered agency records.

  5. A single record may contain both materials which the IRS prepared and which were obtained elsewhere. The segregability of such materials will depend upon practical considerations and physical constraints.

  6. Materials may have been prepared for IRS use by employees acting on their own initiative and on their own time. Such materials may remain the property of the employees and would not be agency records. This determination shall be made based upon the terms of the use permitted by the employee. See (4) above.

  7. The status of transcripts prepared by court stenographers will depend upon applicable law and the agreement under which the stenographer serves the court. Generally, court transcripts are agency records in those situations in which the stenographer's rights to exclusive distribution have terminated.

  8. Contracts and related records, including evaluative records, concerning the purchase of goods and services are agency records, but they may contain trade secrets and commercial or financial information which is privileged or confidential. Vendors frequently provide the government with more information concerning their products or services than they would make available in ordinary trade.

  9. Business information provided to the IRS by a business submitter shall not be disclosed pursuant to a FOIA request except in accordance with 26 CFR 601.702(g).

    1. The provisions of 26 CFR 601.702(g) shall be carefully followed.

    2. Generally, they require that the submitter of the business information be promptly notified in writing of the FOIA request and the information requested, and afforded the opportunity within 10 business days to provide a detailed statement of any objection to disclosure. If no response is received within the time designated, an attempt shall be made to contact the submitter to ensure their receipt of the inquiry.

    Note:

    On September 30, 1997, Part 15 of the Federal Acquisition Regulation (FAR) was revised to make it clear that unit prices of each award are to be disclosed to unsuccessful bidders during the post award notice and debriefing process. Most significantly, unit prices are to be made publicly available upon request under FOIA. Furthermore, the FAR specifically provides that the items, quantity, and any stated unit prices of each award shall be made publicly available. These FAR provisions became mandatory for contracts solicited after January 1, 1998.

  10. Certain business information provided to the IRS by a business submitter is subject to statutory prohibition against disclosure, and must be withheld under FOIA exemption (b)(3) citing 41 USC 253b(m) as the supporting statute. See 26 CFR 601.702(g)(9).

    1. This statute applies only to contractor proposals (technical, business, management, and cost proposals) submitted in response to a solicitation for competitive bid (Request for Proposal or RFP).

    2. The statute also provides protection for a proposal submitted by the successful bidder, provided the language in the proposal is not actually incorporated in, nor referred to in, the contract. The determination to assert the (b)(3) exemption is based on whether the language in the proposal is actually set forth or incorporated into the contract.

  11. A business submitter's objections to disclosure shall be given considerable weight in making the decision, unless they are clearly in conflict with legal precedent or obviously lacking merit.

  12. If the determination is made to release some or all of the business information over the objections of a business submitter, the business submitter will be notified, in writing, of the:

    1. Reasons why the objections to disclosure were not sustained;

    2. Description of the business information to be disclosed; and

    3. Specified disclosure date (not less than 10 business days after the notice of the final decision to release the information has been mailed to the submitter). A copy of the disclosure notice will be provided to the requester at the same time, unless prohibited by law.

    Note:

    Information which the business submitter does not want made public must not be included in the document mailed to the requester. Therefore the notice should not describe in any detail the information that Disclosure personnel plan to make public contrary to the vendor’s preference. If this is not possible, the detail provided to the vendor must be redacted from the copy sent to the requester. Do not indicate FOIA exemptions with respect to these redactions.

  13. Whenever a requester brings suit seeking to compel disclosure of business information covered by 26 CFR 601.702(g)(4), the business submitter will be promptly notified thereof.

11.3.13.9.3  (01-01-2006)
Electronic Filing Program Request

  1. When requests for nationwide information related to e-file are received, the Baltimore Disclosure office will respond to the requester.

  2. The processing of these nationwide requests will be coordinated with the Office of Director, Electronic Tax Administration.

  3. When requests for local information related to e-file are received in the campus, the Disclosure Office with responsibility for the campus will respond to the requester. The processing of campus requests will be coordinated (through the appropriate Functional Coordinator) with the campus Electronic Filing Office for extraction of data. See Document 6209, Section 4, Document Locator Number, subsections 2 and 3, for locations of Campus offices processing e-file records.

  4. When requests for local information related to e-file are received in the field office, the local office will respond to the requester. The processing of field office requests will be coordinated (through the appropriate Functional Coordinator) with the campus Electronic Filing Office for extraction of data.

11.3.13.9.4  (01-01-2006)
Requests for 23C Assessment Records

  1. To ascertain assessment information, requests may be made for the records used in campus processing of the taxpayer's accounts. These requests may contain language with one or more of the following phrases:

    1. All my information in system of records 24.030

    2. My 23C document

    3. My summary record of assessment

    4. Copies of the Form 4340, Certificate of Assessments and Payments, prepared about me

    5. My section 6203 information

    6. The Summary Record of Assessment and all supporting documentation

    7. My summary of account

  2. Occasionally, requesters submit FOIA requests for such material to be used in the context of IRS enforcement activities. A response that merely advises the requester that "there is no Form 23C with your name on it" opens the door for the requester to assert that the IRS has not made a valid assessment when challenging a statutory notice of deficiency. Responses to these requests shall provide a brief explanation similar to that in IRM Exhibit 11.3.13-9.

  3. To ensure consistency of treatment, and to avoid misinterpretation of the FOIA response, Disclosure personnel shall strictly follow this IRM subsection.

  4. Requests of the type listed above that are received in the field offices shall be reviewed and compared to the inventory management system database. If this is the first such request, the field will respond by providing a transcript of the account and written explanation of the information (Document 11734), where applicable.

    1. Disclosure personnel processing these requests must search both the Master File and the Non-Master File (NMF) for records responsive to the request. NMF records are available through the Automated Non-Master File (ANMF) system. The ANMF database at both the Cincinnati and Philadelphia Campuses shall be researched for each request to ensure that a complete search for all assessments has been conducted.

    2. The response must clearly explain that the information contained in the transcript meets the legal requirement of IRC §6203 and is the equivalent of what was requested.

  5. The requester shall also be informed, either by telephone contact or in the response letter, that if he/she insists on a Form 23C (or other information from the list in (1) above), that the request must be resubmitted to the appropriate campus. The address where the requester should submit the request must be provided.

    Note:

    Disclosure personnel can use the Document Locator Number (DLN) for the assessment transaction code to provide information regarding which campus would have the responsive records.

  6. Field offices that receive subsequent requests for the same type of information (see (1) above) from the same requester, will transfer the request to the appropriate campus. Receipt of the subsequent request will be construed to indicate that the requester is now aware of the nature of the information available and still wants the specific product originally requested (Form 23C, Summary Record of Assessment, RACS-006). Since the requester was originally directed to the campus for such products, the new request to a field office is considered misdirected. Since there may be more than one assessment involved, or more than one tax year involved, it is possible that more than one campus will have to be contacted. Only the appropriate portion of the request should be sent to each campus.

    Note:

    The Cincinnati Accounting function will house all historical files related to 23C records assessed by functions in the Brookhaven and Memphis Campuses.

  7. The transfer procedures shall be followed, and the contacted campus must accept the transfer. See IRM 11.3.13.5.12.

  8. When FOIA requests of the above type are received in the campuses, either by transfer or by direct submission from the requester, the Disclosure Office will work the case and provide responsive records in accordance with the procedures listed in IRM Exhibit 11.3.13-8.

    Note:

    Since 23C and RACS documents are not retrieved by taxpayer name or identifying number, they are not subject to the Privacy Act. Any request for these documents shall be processed under the FOIA and billed in accordance the fee provisions of that statute.

  9. If in all contacts with the requester it appears that the requester does not understand the IRS procedures on assessments, Disclosure personnel will provide additional information as suggested in the sample paragraph in IRM Exhibit 11.3.13-9.

  10. In all instances, carefully word responses to the requester (either on the telephone or in writing). Even though the Form 23C is rarely used, and there is generally no identifying information on either the signed RACS Automated Summary or the paper Form 23C, Disclosure personnel shall avoid making statements like "there are no records responsive to your request."

  11. Disclosure personnel are authorized to request preparation of Form 4340, Certificate of Assessments and Payments by completing Form 4338 (BMF) or Form 4338-A (IMF). Per IRM 21.2.3.4.2.1, Form 4340, Certificate of Assessments, Payments and Other Specified Matters, the Form 4338 should be submitted to the Compliance and Accounting function in the appropriate Campus. Do not certify Forms 4340 in response to FOIA requests. See IRM 11.3.13.9.28.

11.3.13.9.5  (01-01-2006)
Requests for Transcripts

  1. The use of IDRS transcripts in responding to requests from taxpayers has become more and more frequent. Issues arise in determining what sections, if any, in transcripts responsive to requests should be redacted or released.

    Note:

    A requester does not need to file a Privacy Act or FOIA request to obtain most IDRS prints.

  2. This section provides information related to where protected data appears on certain transcripts, the actions necessary to release the data, the appropriate citations to use to support not releasing certain information and additional remarks explaining the logic of the instructions. Instructions are being provided for:

    1. Criminal Investigation Indicators. See IRM 11.3.13.9.5.1..

    2. Discriminant Function (DIF) Score, Selection of Exempt Organization Returns for Examination (SERFE) Indicator, and the Underreported Income DIF Score (UIDIF). See IRM 11.3.13.9.5.2.

    3. Resource Workload and Management System (RWMS). See IRM 11.3.13.9.5.3.

  3. Potentially Dangerous Taxpayer (PDT) indicators are no longer required to be redacted from IDRS transcripts. Determinations to redact the PDT indicator will be made on a case by case basis.

  4. In cases involving a taxpayer's designee or business transcripts where business relationships such as partnership participants are involved, the type(s) of tax and the tax periods specified on the POA or other disclosure authorization must be reviewed carefully to ensure that the information being released is fully covered by the authorization.

  5. In cases involving married taxpayers, be alert to changes in marital status and to different spousal combinations for a taxpayer having recently married, divorced, or separated. Taxpayer entity information on the primary SSN is automatically updated for subsequently filed years. This information can include filing status, filing history, SSNs of previous and/or subsequent spouses, etc. Information requested by a separated or divorced spouse on a previously filed joint return must be carefully reviewed to protect the confidentiality of the other taxpayer's current information.

11.3.13.9.5.1  (01-01-2006)
CID Indicators

  1. The "Z" or "-T" freeze and transaction codes in the 900 series may (see (2) below) need to be redacted, if present. These indicators and codes are found in the body of TXMODA, MFTRA, ACTRA, ENMOD, IMFOLT and BMFOL prints.

  2. If the taxpayer is aware of the investigation, there is no need to redact the transcript. For situations in which the codes are present, Disclosure personnel must obtain clearance from Criminal Investigation or contact the Special Agent assigned to determine if the taxpayer has been notified he or she is under investigation. This will apply even if the case is closed. The Criminal Investigation function may be able to articulate a harm related to the timing of another case related to the transcript in some fashion.

    Example:

    In the course of investigating a refund scheme, some taxpayers who may have been considered as a target may cease to be considered a part of the scheme. When their particular case is closed, the related cases may still be in process. If there is concern that the disclosure of any refund investigation of any of a particular group of taxpayers would possibly alert others of the group of the investigation prematurely, then withholding the CI indicators on that closed case would be appropriate.

  3. If the Special Agent recommends redaction, Disclosure personnel shall cite exemptions (b)(2) and (b)(7)(E).

  4. If the taxpayer is not aware of the investigation and the Special Agent indicates that redacting the code and citing exemptions would cause harm to the investigation, it may be necessary to exclude the information pursuant to the provisions of 5 U.S.C. 552(c)(1). ( See IRM 11.3.13.7.3) The use of the record exclusion must be coordinated through the FOIA Senior Tax Law Specialist in Headquarters.

11.3.13.9.5.2  (01-01-2006)
DIF and UIDIF Score, SERFE Indicator

  1. Discriminant Function (DIF) and Underreported Income DIF (UIDIF) scores found in IDRS prints, (e.g. AMDIS, AMDISA, and MACS) cannot be disclosed. Currently, the UIDIF score only appears on MACS prints. Also, information containing return selection guidelines cannot be disclosed. IRC §6103(b)(2) contains the authority for protecting the numerical score. However, because a score of "000" reveals nothing, this should not be redacted. Disclosure personnel shall cite exemptions (b)(3) in conjunction with 6103(b)(2) and (e)(7), and (b)(7)(E) as authority to protect the DIF and UIDIF scores.

    Note:

    Pursuant to the IRS Restructuring and Reform Act of 1998, the IRS must provide a notice to taxpayers explaining, in general, how taxpayers are selected for examination. The notice must not contain any information the disclosure of which would be detrimental to law enforcement. DIF formulas must not be disclosed. Disclosure personnel should encourage employees who receive the question "why was I selected for audit" to provide a copy of Publication 1 (which explains a general list of reasons) without giving any indication of which one caused their particular examination.

  2. The Selection of Exempt Returns for Examination (SERFE) indicator found in TEGE transcripts, cannot be disclosed. Disclosure personnel shall cite exemptions (b)(3) in conjunction with 6103(b)(2) and (e)(7), and (b)(7)(E) as authority to protect the SERFE score.

11.3.13.9.5.3  (01-01-2006)
RWMS Score

  1. The Resource Workload and Management System or RWMS score found in IDRS prints, (e.g. TDINQ) is the scoring system used by the Collection function in the assignment of cases. Several factors, including the grade level of difficulty for Revenue Officer assignment affect the score. Since the numerical score assigned is not a dollar amount tolerance, nor is it governed by national criteria, there is no harm in its disclosure and it should be released.

11.3.13.9.5.4  (01-01-2006)
RTVUE and BRTVU Prints

  1. RTVUE and BRTVU prints can be released even when the per computer column contains a different amount from that reported by the taxpayer or is all zeros.

  2. The RTFTP print provides essentially the same information as RTVUE and is to be released to the taxpayer, unless the FOIA request specifically asks for a RTVUE transcript or one is included in documents responsive to a broader request (e.g. for a case file).

11.3.13.9.5.5  (10-26-2007)
Penalty and Interest Notice and Explanation (PINEX)

  1. Disclosure offices may receive FOIA requests for "PINEX Transcripts." PINEX is an IDRS command code used to compute calculations of penalties and interest using both posted and pending transactions ( IRM 20.2.3.1.1). When interest is computed by the Master File, PINEX may be used to explain the debit or credit interest calculations when a taxpayer questions those calculations (IRM 20.2.3.1.1).

  2. Unlike other IDRS command codes which merely request account information, the PINEX command code initiates activity on the taxpayer's account.

    1. PINEX generates Notice 569 which provides the taxpayer with balance due information up to a specified date. The IRS does not retain a copy of this notice.

    2. Prior to sending the notices generated through PINEX, IRS employees must manually review the balances and analyze the accounts to resolve discrepancies IRM 20.2.3.5.

    3. When a PINEX request is generated, the notice history section of the tax module is systemically updated. On balance due modules, the next IDRS notice is automatically delayed.

  3. Therefore, generating a PINEX computation in response to a FOIA request does not provide a copy of an existing record, it causes the creation of new records.

  4. The following language will be used in response to a FOIA request seeking PINEX information:
    "Your FOIA request appears to ask for documents that concern your personal liability to pay federal income tax. PINEX is a computer command code used to generate a Notice 569, "Penalty and Interest Explanation" in response to a taxpayer’s questions about penalty or interest calculations in a collection proceeding. The IRS does not retain a copy of the Notice. Thus your request does not identify existing records, but is a request for the creation of personalized and specific statements concerning your tax liability. The FOIA gives individuals the right to have access to existing agency records. It does not require agencies to create records in response to a request. There are no documents responsive to your request.

    If you have questions about a balance due on your tax account you may contact the IRS toll free number at 1-800-829-1040 to discuss your specific tax situation. Included is a Form 4506T which you may use to order transcripts of your account.
    "

  5. Close the request using disposition code "I - Imperfect" , if the only thing requested was a PINE(X). Like all imperfect requests, do not include a Notice 393.

11.3.13.9.6  (01-01-2006)
SS-8 (Determination of Worker Status) Requests

  1. FOIA requests may be received from unrelated third parties for Form SS-8, Determination of Worker Status for Purposes of Federal Employment Taxes and Income Tax Withholding, or for written determinations concerning Form SS-8. Such requesters shall be advised that Form SS-8 does not come within the auspices of the FOIA, but rather IRC §6110, and to the extent they wish to pursue their request for Form SS-8, they must make an IRC §6110 request.

    Note:

    See I IRM 11.3.8.8 for additional information.

11.3.13.9.7  (01-01-2006)
Petroleum Industry Records

  1. The nationwide authority to determine inter-company and intra-company transfer prices of foreign-produced crude oil and by-products, and the acceptance of the average freight rate assessment as an inter-company charge for shipping of foreign-produced crude oil and by-products were delegated to the LMSB Director, Natural Resources by Delegation Order 153 effective October 2, 2000.

  2. FOIA requests for records pertaining to the methodology, formula, or general data used in the determination of pricing information relating to the Petroleum Industry Program (PIP) should be promptly referred to the Dallas Disclosure office for necessary consideration and coordination with the Pre-Filing and Technical Guidance group (LMSB).

11.3.13.9.8  (01-01-2006)
Risk Analysis Reports

  1. Risk analysis reports and related records and background papers are assessments of the security afforded to information and assets in the custody of the IRS, and recommendations for maintaining appropriate levels of protection. Unauthorized disclosure of the content of such records could itself contribute to the threat of loss or destruction being guarded against.

  2. The sensitive nature of risk analysis reports and related records require that any FOIA request and the records to which it pertains be referred to the Chief, Disclosure, in the Headquarters Office prior to the release of any portion. The Chief, Disclosure, will either advise on the proper disposition of the request or will make a direct response to the requester.

  3. Requests need not be referred in accordance with (2) above when a determination is otherwise made to deny the requested records in their entirety on the basis of applicable exemptions.

11.3.13.9.9  (01-01-2006)
Executive Performance Agreement

  1. Executive Performance Agreement, Forms 2450, are available to the public when edited pursuant to exemption (b)(6) to prevent any unwarranted invasion of personal privacy.

    Note:

    Any requests for such records shall be coordinated with the Headquarters FOIA Office.

11.3.13.9.10  (10-26-2007)
Employee Privacy Matters

  1. The names, signatures, initials or other identifying details (but not name of office) of lower level IRS employees may be deleted from records released when considered necessary in order to avoid any unwarranted invasion of personal privacy including threat of harassment or abuse of employees and their families.

    Example:

    This protection would apply to campus employees and to clerical employees in the field who are chiefly performing ministerial acts and whose identities would not normally be made known to the public as a contact point or caseworker.

    1. The identities of lower level employees may be deleted from law enforcement records, even where their identities are known to the particular requester.

    2. These deletions should be supported by citing exemption (b)(6) and, when applicable, exemptions (b)(7)(C) and/or (b)(7)(F).

  2. Generally, the identities of senior level officials (i.e., those management officials who are heads of office) may not be withheld pursuant to these privacy-based exemptions. However, these employees who are the subject of alleged wrongdoing may have privacy interests that must be balanced against the public's interest. (See IRM 11.3.13.7.2.6 for guidance pertaining to balancing private and public interests.) The result of that balancing will depend on the facts and circumstances of a particular employee case. Any questions that may arise with regard to who is a senior level official shall be directed to the FOIA Senior Tax Law Specialist or FOIA Policy Analyst.

  3. The typed identities and signatures of IRS employees and witnesses shown on Form 61, Appointment Affidavits, may not ordinarily be withheld pursuant to the privacy-based exemptions.

    1. Generally, any privacy interest with respect to these typed identities and signatures is outweighed by the public interest in ensuring that agency actions were taken by duly sworn employees, as evidenced by the appointment affidavits. Disclosure personnel should release these records in full, with the following exceptions.

    2. In those cases where the requester seeks the appointment affidavit of an employee who uses a registered pseudonym, the appointment affidavit should be furnished, with the real identity (typed identity and signature) of the employee redacted on the basis of exemption (b)(6).

    3. Where an employee has changed his/her name, subsequent to signing the appointment affidavit, the public interest in the release of the employee's former name may be less than the employee's privacy interest. If there is an indication that release of the former name could cause an unwarranted invasion of personal privacy or threat of harassment to the employee's family members, the last name only may be withheld pursuant to the (b)(6) exemption.

  4. Only the name, post of duty, grade, and appointment affidavit/oath of office of an employee in a position designated as sensitive by OPM (see IRM 11.3.13.9.12.1(2)) may be released. Care must be taken to ensure the requested information is not for the legal name of an employee with a pseudonym.

    1. Coordinate the release of any personnel data, including the appointment affidavit, of an employee in the GS-1811 series (Criminal Investigator) with the Supervisory Special Agent (SSA) of the named SA. This contact must be made to ensure that release of information confirming the SA’s identity will not harm an ongoing investigation or endanger the SA. This includes requests for identifying information, appointment affidavits, credentials, or similar records, the release of which would serve to confirm the identity and position of a named employee.

    2. If the SSA determines the release will harm an ongoing investigation or endanger the SA, the request shall be denied. If the request does not identify the employee as a Special Agent, the information will be denied citing FOIA exemption (b)(6) or (b)(3) in conjunction with IRC §6103(e)(7), as applicable. If the request does identify the employee as a special agent, the information will be denied and the response shall include the following language:

      "To the extent (insert name) is a Special Agent, GS-1811, such agent’s identity and appointment affidavit is exempt from disclosure pursuant to FOIA exemption (b)(6)." .

      Note:

      The entire appointment affidavit of an employee in the GS-1811 series, not just the signature, shall be denied. Whether the employee who is currently a GS-1811 was in a GS-1811 position when the affidavit was executed is irrelevant.


      Note:

      The entire appointment affidavit of an employee in the GS-1811 series, not just the signature, shall be denied. Whether the employee who is currently a GS-1811 was in a GS-1811 position when the affidavit was executed is irrelevant.

  5. Requests may be received for information concerning IRS employees which do not identify the employee by name but which provide IDRS employee identification numbers. Disclosure offices must advise requesters that the name of an IRS employee associated with a specific IDRS identification number is protected under FOIA exemption (b)(6). No research will be done to determine which IRS employee has been assigned to any specific IDRS identification number even if the number is assigned to a manager or other IRS employee whose identity would be made known to the requester through normal channels.

11.3.13.9.11  (10-26-2007)
Requests for Audit Trails

  1. FOIA requests for "who has accessed my account" or the "Audit Trail for my SSN" are to be processed by the Disclosure office serving the requester's address.

  2. Upon receipt of a perfected FOIA request, Disclosure personnel will prepare Form 9936, Request for Audit Trail Extract. The form must list all years and all campuses to be searched in response to the FOIA request. The form will be forwarded to the Andover Campus Security Officer. The completed audit trail extracts will be sent to the requesting Disclosure office. Contact information for the Andover Security Officer is located at http://mass.web.irs.gov/IDRS/DataSecurityStaffs.asp

    Note:

    Retrieving an audit trail is time-consuming and can be expensive. Disclosure personnel should check the processing cost before working the case, and must ensure that the requester is informed of the cost according to the FOIA fee regulations and has committed to pay that cost. See IRM 11.3.5. The current cost for processing a request for one year at one campus is approximately $166. Contact the Andover Campus Security Officer for a complete cost estimate.

  3. If requests for audit trails are received for tax years prior to 1996, the requester should be advised of the following:

    "IRS computer systems are not structured to allow for a reasonable search to be conducted without significantly interfering with the operation of the agency's automated information system, therefore, your request for audit trail information for tax years prior to 1996 cannot be accommodated. We ask that you consider revising your request to include only those years where this information can be readily retrieved or that you withdraw your request."

  4. The audit trail extract includes the inputting employee's IDRS employee number, command code used, the command code definer, whether the record was viewed by the employee (i.e., Hit/No Hit Indicator with Y for yes and N for no), date and time of the transaction, terminal identifier, and the SSN of the inputting employee.

  5. Upon receipt of the extract, Disclosure personnel must analyze it as follows:

    1. Locate the SSN of the employee accessing the account and redact it citing FOIA exemption (b)(6).

    2. Pull any open IDRS or CFOL print to determine if there are any open investigations requiring coordination with the function performing the investigation. Use the additional information on IDRS to apply the normal considerations for deletion or release of the Org. Code or Command Codes contained on the extract. Do not consider any of this IDRS information as a responsive document unless it is otherwise requested in the letter.

    3. If there is any indication of TIGTA activity (i.e., Office Identifier 96), coordinate with the Disclosure Officer for TIGTA. There is no need to transfer the request - just obtain input regarding release of the information on the extract.

    4. Apply the (b)(3)/6103(e)(7) and (b)(7) exemptions as the situation dictates. When necessary, involve the FOIA Senior Tax Law Specialist or FOIA Policy Analyst in these determinations.

  6. The response letter must clearly advise the taxpayer that this trail of accesses covers only electronic IDRS accesses. Accesses to other computer systems and to paper records may not have a trailing system in place.

    Note:

    Audit trails are Privacy Act records maintained in a system of records that covers "individuals who have accessed, by any means, information contained within IRS electronic or paper records." Therefore, first person requests by taxpayers for records maintained in this system can not be processed under the Privacy Act. Responses to requests that cite the Privacy Act shall state that access under the Privacy Act is not available, and the request will be diverted to FOIA. FOIA search and copy fees apply.


    Note:

    Audit trails consist of return information, therefore the access restrictions of IRC §6103 apply with respect to any third party requester.


    Reminder:

    If the FOIA request letter also contains allegations regarding a possible unauthorized access to account information, follow the normal UNAX referral procedures in addition to addressing the FOIA issues. The response letter to the requester shall reflect the referral of the UNAX issue and address the FOIA.

11.3.13.9.12  (10-26-2007)
Personnel Records

  1. The Office of Personnel Management (OPM), as the custodian of the Official Personnel Folder (OPF) and Employee Performance Folder (EPF) and the authority through which other Federal agencies may appoint employees, has issued rules and regulations governing the disclosure of OPF and EPF records. These rules and regulations are found in Part 294 of the Federal Personnel Manual (FPM).

  2. The OPM also has FOIA responsibilities for personnel records that are maintained by agencies. These responsibilities are detailed in each of the sections describing the various records. Processing FOIA requests will be consistent with OPM regulations at 5 CFR 293 and 297. See IRM 11.3.20, Personnel Records, for additional information regarding OPFs/EPFs and their contents.

  3. Disclosure personnel shall follow the Agency-Wide Shared Services (AWSS) standard operating procedures. Procedure Number 293-1, which covers guidance for requesting the OPF, can be found at the following website:   http://awss.web.irs.gov/ess/pps/SOP-UOG/SOP-293-1.pdf

  4. OPFs for current employees, (other than executives, Chief Counsel employees located in Headquarters (except support staff) and Chief Counsel attorneys), have been centralized in one location under the jurisdiction of the Kansas City TPC. Search requests for one or two employees may be made by phone. Search requests for three or more employees must be faxed.

    1. The search request shall include the name and SSN of the employee whose information is being requested and specify what is needed. A complete mailing street address along with a contact phone number must be provided.

    2. Search requests being sent via mail shall be addressed to: 
          IRS TPC
          440 Space Center Drive
          Lee's Summit, MO 64064

  5. OPFs for executives are maintained at the Philadelphia Transaction Processing Center (TPC). Requests may be made via secure e-mail (i.e., using the encryption feature of the Secure Messaging System).

    1. Search requests shall include the name and SSN of the executive whose information is being requested and specify exactly what is being requested.

    2. Search requests being sent via mail shall be addressed to: 
          IRS TPC
          P.O. Box 245
          Drop Point B5721
          Bensalem, PA 19020

  6. OPF information pertaining to Chief Counsel employees located in Headquarters (except support staff, whose information is located in Kansas City) and Chief Counsel attorneys is maintained in Washington, DC.

    1. Search requests should be directed to Chief Payroll and Processing Section.

    2. Search requests may be mailed to the following street address:
          Chief, Payroll and Processing Section
          CC:FM:LER
          Room 4022
          1111 Constitution Avenue NW
          Washington, DC 20024

  7. If you need the entire OPF, you must provide your complete name and street mailing address (OPFs cannot be sent to a Post Office Box), along with a phone number to contact.

  8. Generally, requests for information on former employees will be directed to the following address: 
        National Personnel Records Center
        Civilian Personnel Records
        111 Winnebago Street
        St. Louis, MO 63118

    1. OPFs of recently retired employees are retained by the Benefits Specialist that handled the employee paperwork for twelve to fourteen months, or until it is determined that the retirement process has been completed. Requests for OPFs in this situation shall be coordinated with the Benefits Specialist.

    2. If the request involves a former IRS employee who is now working for another Federal agency, the requester shall be referred to the other agency and not to OPM.

  9. Search requests for information on time and attendance shall be referred to the attention of: 
        Personnel Management Specialist
        Philadelphia TPC

  10. If a request is received for a deceased employee's records, a surviving heir cannot invoke common law privacy rights. Decedent's records are generally available under the FOIA, unless it can be shown that release could cause harm to a survivor's privacy by causing "a disruption of his/her piece of mind."

    Example:

    Particularly sensitive, often graphic, personal details about the circumstances surrounding an individual's death may be withheld when necessary to protect the privacy interests of the surviving family members.

    Note:

    Not unusually, requesters seeking decedent OPF/EPF files are interested in the Designation of Beneficiary form(s) or documents that show the decedents most recent rate of pay. It may be possible to clarify this with the requester and then limit the disclosure to only the documents that are truly of interest.

11.3.13.9.12.1  (10-26-2007)
Public Information Listing

  1. There are six items of information which have been designated by the OPM as public or official information which is generally available from the OPF, EPF, their automated equivalent records, and from other personnel records that constitute an agency record within the meaning of the FOIA.

  2. The Public Information Listing (PIL) consists of the following information as specified in 5 CFR 293.311:

    1. Name,

    2. Present and past position titles and occupational series,

    3. Present and past grades,

    4. Present and past annual salary rates (including performance awards or bonuses, incentive awards, merit pay amount, Meritorious or Distinguished Executive Ranks, and allowances and differentials). These may be separately segregated if so requested,

    5. Present and past duty stations (the official duty station does not include any flexiplace address or even the existence of a flexiplace work option); and

    6. Position descriptions, identification of job elements, and those performance standards (but not actual performance appraisals) the release of which would not interfere with law enforcement programs or severely inhibit agency effectiveness.

      Note:

      These provisions do not preclude the release of phone numbers and e-mail addresses of IRS employees. If requested, IRS employees’ work phone numbers and e-mail addresses are generally available in response to a FOIA request. If an employee’s name is withheld pursuant to the procedures in IRM 11.3.13.9.10(1), the corresponding phone number and e-mail address must also be withheld. If a request is received that seeks access to a listing of all (or some subset of) employees’ names, phone numbers, and/or e-mail addresses (e.g. a functional phone directory), phone numbers and e-mail addresses will be released. However, care must be taken to withhold information regarding employees in the series that OPM designated as sensitive (see IRM 11.3.13.9.12.1(4) below) and those with pseudonyms. FOIA exemption (b)(6) shall be cited when withholding employee names, phone numbers, and/or e-mail addresses.

  3. The specific amounts of performance awards may not be disclosed if by so doing it is possible to determine the employee's specific or critical job element average or rating of record. However, the fact of an award may not be withheld even though it usually implies an above fully successful performance rating.

    Note:

    Beginning with awards issued for fiscal year 2002, the IRS implemented the National Awards Agreement for bargaining unit employees. The basis for the computation of the award is widely distributed. Given this information, it is possible to compute the rating of record based on the amount of the award. Therefore, the specific amount of a performance award for a bargaining unit employee cannot be provided in response to a FOIA request for fiscal year 2002 and subsequent.

  4. OPM has authorized the withholding of the public information items of employees in sensitive positions from the list of employees. In order to be consistent with this exemption, care shall be taken that other records such as office telephone directories do not include information on employees in these positions when released to the public. Criminal Investigation Division provides statistical data to the public on staffing numbers, locations of posts of duty, and salary ranges on an area basis. OPM has designated the following positions as sensitive:

    GS Series Title
    0083 Police Officer
    0512 Revenue Agent
    0930 Appeals Officer
    1169 Revenue Officer
    1801 General Inspection, Investigation and Compliance
    1802 Compliance Inspection and Support
    1810 General Investigating
    1811 Special Agent (SA)

  5. Requests for the PIL or any subset of PIL information, whether or not they cite the FOIA, must be coordinated with the appropriate Disclosure Manager. Disclosure Managers may access the PIL via the IRS intranet. See Exhibit 11.3.13-10 for instructions for accessing the Intranet.

  6. Access to the PIL website is limited to Disclosure personnel. The names and locations of employees in sensitive positions and those employees who have been issued a pseudonym have been deleted from the listing available on the PIL website. The remaining information (items b, c, d, and f above) is still available on the PIL and can be retrieved by requesting a national PIL through the FOIA Senior Tax Law Specialist.

    Note:

    Since the list does not include any identifying information about specific employees in designated sensitive positions, it will not be accessed in response to a FOIA request for one of these employees.

    1. Since the names of employees in sensitive positions and employees with pseudonyms are not listed on the site, a request may be received for a current IRS employee who has made contact with the requester and who is not listed on the PIL. If a request is received for a named employee who is not on the website, it is important to conduct additional research to determine if the employee has an approved pseudonym or is in one of the sensitive series so that the requester is not erroneously informed that the individual is not an IRS employee. IDRS research must be conducted to determine if there is existing compliance activity, which may help to locate the employee named in the request. In addition, contact can be made with other employees or management in a post of duty near the taxpayer’s address to locate the employee. If an employee can not be identified through these efforts, contact the FOIA Senior Tax Law Specialist who can initiate research of the approved pseudonym list.

    2. If the employee whose information has been requested uses a pseudonym, the employee’s real name shall be withheld pursuant to exemption (b)(6).

      Note:

      GLD is working with AWSS to have employees included in the list under their pseudonyms where applicable.

  7. When a FOIA request seeks information about a specific employee, the employee may be notified that his/her PIL information has been requested, how the request will be processed, and if requested, the name of the FOIA requester. The employee may be allowed to provide any information regarding any privacy interest for consideration in the application of any exemption, but Disclosure personnel will make the final determination. It is not necessary to contact employees when a request is received for the PIL of all IRS employees or large subsets thereof (e.g. all employees located in a large office or a given state).

    Note:

    See IRM 11.3.13.9.10 for instructions on how to process specific requests (such as oath of office and/or appointment affidavits) for employees in sensitive series.

11.3.13.9.12.2  (01-01-2006)
Commercial Solicitation

  1. The OPM regulations at 5 CFR 294.103 provide guidance on how commercial solicitation firms can obtain access to public information items on employees.

  2. When a commercial solicitation firm files a FOIA request for information on employees, the public information items, to the extent requested, are to be provided in response.

11.3.13.9.13  (01-01-2006)
Requests for E-mail Records

  1. 44 USC 3301 defines records as "all books, papers, maps, photographs, machine readable materials, or other documentary materials, regardless of physical form or characteristics, made or received by an agency of the U.S. Government under Federal law or in connection with the transaction of public business and preserved or appropriate for preservation by that agency or its legitimate successor as evidence of the organization, functions, policies, decisions, procedures, operations, or other activities of the Government or because of the information value of data in them."

  2. Electronic records include records maintained on floppy disks, hard drives, compact disks, tape reels, or other magnetic medium, including electronic mail (e-mail) and are governed by the same guidelines as paper records.

  3. Guidelines for managing electronic records are contained in IRM 1.15.6, Managing Electronic Records, including the basic requirements for creation, maintenance, and disposition of electronic records. Employee adherence to the IRM helps ensure that electronic agency records are not maintained inappropriately. Agency records that still exist, even though they shouldn’t, are subject to the FOIA.

  4. The FOIA requires the agency to respond to requests for records maintained by the agency. E-mail messages may be saved by employees on their own workstations or by IRS on backup tapes. To the extent that e-mail messages have been saved on backup tapes and/or archived by IRS employees electronically or on paper, Disclosure personnel shall retrieve the responsive records, make determinations as to whether the records can be released, and/or apply applicable FOIA exemptions.


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