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About Us

Welcome to the web page of the Office of Public Communication (OPC), a directorate in the Office of the Assistant Secretary of Defense, Public Affairs. Our mission is to communicate directly with the American and international publics on behalf of the Secretary and the Department of Defense (DoD) in order to provide the public with accurate, timely, and appropriate information about the department's mission, activities, and policies.

OPC accomplishes this mission through teams that work together to respond to phone, e-mail, web-based and traditional letter queries.

Our Citizen Contact Team receives, sorts and reviews every query sent to us by the public. Each response is researched, coordinated, and answered by our Public Affairs team to ensure the public is receiving the most accurate information available on behalf of the Department.

In addition to answering public queries, OPC provides information to the public through our FAQ knowledge base here on DefenseLink. We ensure the information is current and reflects many of the issues that are of interest to the public. We encourage the public to review the knowledge base regularly for any updated material.

Responding to you

We make every effort respond to queries in a timely manner. Individuals who submit a query should expect to be contacted within the following time frame:

Phone Calls: 5 working days
E-mails: 14 working days
Traditional letters: 28 working days

Thank you for taking the time to visit this page. If you have any additional questions, you may contact us through our knowledge base.