Accessibility Skip to Top Navigation Skip to Main Content Home  |  Change Text Size  |  Contact IRS  |  About IRS  |  Site Map  |  Español  |  Help  
magnifying glass
Advanced Search   Search Tips

Contact a Local Taxpayer Advocate (LTA) in Caribbean US Territories (Puerto Rico & US Virgin Islands) and International


How Do I Reach A Taxpayer Advocate?

Call Your Local Taxpayer Advocate in Caribbean US Territories (Puerto Rico &  US Virgin Islands) and International.

City  Address Phone                 



San Particio Office Building,   7 Tabonuco Street, Room 200, Guaynabo, P.R. 00966

787-622-8930 (Spanish)

787-622-8940 (English) 


or, Call the Taxpayer Advocate Service toll-free phone number:  1-877-777-4778

For TTY/TTD help call 1-800-829-4059

or, Complete Form 911.  Fax or mail this form to a Taxpayer Advocate, fax number  listed above.  This form may also be obtained (via U.S. Mail) by calling the IRS at 1-800-829-3676. 

Form 911 requires the Taxpayer Advocate Service to determine if significant hardship exists and what actions can be taken to relieve the hardship. 

We offer free, independent, and confidential tax assistance to taxpayers unable to resolve their tax problems through normal channels or individuals experiencing a hardship.  The Taxpayer Advocate Service helps individual and business taxpayers resolve problems with the IRS. 

  • Ensuring taxpayer problems which are not resolved through normal IRS channels are promptly and impartially handled;
  • Assisting taxpayers who are facing hardships;
  • Identifying issues that compromise taxpayer rights, increase taxpayer burden or create problems; and bringing these issues to the attention of IRS management;
  • Recommending administrative and legislative changes through the National Taxpayer Advocate's Annual Report to Congress.

Page Last Reviewed or Updated: April 17, 2008