Home > Depository Administration > FDLP Handbook > Chapter 4: Public Services
Chapter 4: Public Services PDF Print E-mail
Written on Friday, 14 November 2008
Last Updated on Tuesday, 10 March 2009

Article Index
Chapter 4: Public Services
4.1 What's New
4.2 Public Services Functions
4.3 Reference Services for Depository Users
4.4 Circulation of Depository Materials
4.5 Marketing to Your Users
4.6 Promoting Your Depository
4.7 Library of the Year Award
4.8 Tips and Lessons Learned
4.9 You Don't Have to...
4.10 Important
All Pages

Defines public service and identifies public service functions, introduces the Principle of Comparable Treatment in Public Services and explains the general concept of access and its requirements, discusses reference and research services for users, referrals, circulation of materials, and the marketing of Federal Depository Library Program (FDLP) services, including the Federal Depository Library of the Year award