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Taxpayer Advocate Service Level Agreements (SLAs)

TAS-Service Level Agreement between Taxpayer Advocate and Appeals
The Taxpayer Advocate Service and Appeals established a Service Level Agreement effective 9/1/2005. The agreement sets forth the manner and timeframe in which Appeals will receive, acknowledge, and resolve taxpayer cases referred to Appeals.

TAS-Service Level Agreement between Taxpayer Advocate and CI
The Taxpayer Advocate Service and CI established a Service Level Agreement effective 12/01/2008. The agreement sets forth the manner and timeframe in which CI will receive, acknowledge, and resolve taxpayer cases referred to CI.

TAS-Service Level Agreement between Taxpayer Advocate and LMSB
The Taxpayer Advocate Service and LMSB established a Service Level Agreement effective 9/1/2002. The agreement sets forth the manner and timeframe in which LMSB will receive, acknowledge, and resolve taxpayer cases referred to LMSB.

TAS-Service Level Agreement between Taxpayer Advocate and SB/SE
The Taxpayer Advocate Service and SB/SE established a Service Level Agreement effective 2/1/2008. The agreement sets forth the manner and timeframe in which SB/SE will receive, acknowledge, and resolve taxpayer cases referred to SB/SE.

TAS-Service Level Agreement between Taxpayer Advocate and TEGE
The Taxpayer Advocate Service and TEGE established a Service Level Agreement effective 9/1/2002. The agreement sets forth the manner and timeframe in which TEGE will receive, acknowledge, and resolve taxpayer cases referred to TEGE.

TAS-Service Level Agreement between Taxpayer Advocate and W&I
The Taxpayer Advocate Service and W&I established a Service Level Agreement effective 2/1/2008. The agreement sets forth the manner and timeframe in which W&I will receive, acknowledge, and resolve taxpayer cases referred to W&I.



Page Last Reviewed or Updated: March 02, 2009