Face-to-face Tax Help
IRS Taxpayer Assistance Centers are your source for personal tax help when you believe your tax issue cannot be handled online or by phone, and you want face-to-face assistance.
If you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you're more comfortable talking with someone face-to-face, visit your local Taxpayer Assistance Center where you can spread out your records and talk with an IRS representative across the counter. No appointment is necessary - just walk in. If you prefer, you may call a local number (see chart, below) to learn about available and alternate services, and to reschedule appointments with IRS personnel. If you have an ongoing, complex tax account problem or a special need, such as a disability, an appointment may be requested. All other issues will be handled without an appointment.
Note: Before visiting your local office click on “Services Provided” in the chart below to see what services are available. Services may vary from site to site. You can get these services on a walk-in, non-advance appointment basis.
Multilingual assistance is available in every office. Hours of operation are subject to change.
Services Provided
| City |
Street Address |
Days/Hours of Service |
Telephone * |
| Abilene |
341 Pine St.
Abilene, TX 79601 |
Monday-Friday - 8:30 a.m.-4:30 p.m. (Closed for lunch 1:00 p.m. - 2:00 p.m.)
Services Provided
|
(325) 676-5709 |
| Amarillo |
7201 W. Interstate 40
Amarillo, TX 79106 |
Monday-Friday - 8:30 a.m.-4:30 p.m. (Closed for lunch 1:00 p.m. - 2:00 p.m.)
Services Provided
|
(806) 359-2160 |
| Austin |
825 E. Rundberg Ln.
Austin, TX 78753 |
Monday-Friday - 8:30 a.m.- 4:30 p.m.
Services Provided
|
(512) 499-5127 |
| Beaumont |
350 Pine St. Beaumont, TX 77701 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
Services Provided
|
(409) 981-5760 |
| Corpus Christi |
555 N. Carancahua St.
Corpus Christi, TX 78478 |
Monday-Friday - 8:30 a.m.- 4:30 p.m.
Services Provided
|
(361) 903-1919 |
| Dallas |
1100 Commerce
Dallas, TX 75242 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
Services Provided
|
(214) 413-6010 |
| Desoto |
1801 N. Hampton Road, Desoto, TX 75115
|
**This Office will be closed April 16,2009, as it is designated to be open to taxpayers only during the Filing Season**
Services Provided
|
(214) 413-6010 |
| El Paso |
700 E. San Antonio
El Paso, TX 79901 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
Services Provided
|
(915) 834-6508 |
| Farmers Branch |
4050 Alpha Rd.
Farmers Branch, TX 75244 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
Services Provided
|
(214) 413-6010
|
| Ft. Worth |
819 Taylor St.
Ft. Worth, TX
76102 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
Services Provided
|
(817) 978-3477 |
| Harlingen |
2701 S. 77 Sunshine Strip
Harlingen, TX 78550 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
**This office will be closed indefinitely due to damages sustained during Hurricane Dolly...see McAllen below**
|
(956) 365-5185 |
|
Houston(Downtown)
|
1919 Smith St.
Houston, TX 77002 |
Monday-Friday - 8:30 a.m.- 4:30 p.m.
Services Provided
|
(281) 721-7021 |
| Houston (NW) |
12941 I45 N
Houston, TX 77060 |
Monday-Friday - 8:30 a.m.- 4:30 p.m.
Services Provided
|
(281) 721-7021 |
| Houston (SE) |
8876 I45 S
Houston, TX 77017 |
Monday-Friday - 8:30 a.m.- 4:30 p.m.
Services Provided
|
(281) 721-7021 |
| Houston (SW) |
8701 S. Gessner
Houston, TX 77074 |
Monday-Friday - 8:30 a.m.- 4:30 p.m.
Services Provided
|
(281) 721-7021 |
| Longview |
1800 NW Loop 281
Longview, TX 75604 |
Monday-Friday - 8:30 a.m.-4:30 p.m. (Closed for lunch 1:00 p.m.-2:00 p.m.)
Services Provided
|
(903) 297-3142 |
| Lubbock |
1205 Texas Ave.
Lubbock, TX 79401 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
Services Provided
|
(806) 472-7582 |
|
McAllen
|
320 N. Main
McAllen, TX 78501
|
Monday-Friday - 8:30 a.m.-4:30 p.m.
Services Provided
|
(956) 365-5185 |
| Midland |
1004 N. Big Spring
Midland, TX 79701 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
Services Provided
|
(432) 686-9977 |
| San Angelo |
33 E. Twohig
San Angelo, TX 76903 |
Monday-Friday - 8:30 a.m.-4:30 p.m.(Closed for lunch 1:00 p.m. - 2:00 p.m.)
Services Provided
|
(325) 653-0082 |
| San Antonio |
8626 Tesoro Drive
San Antonio, TX 78217 |
Monday-Friday - 8:30 a.m.- 4:30 p.m.
Services Provided
|
(210) 841-2090 |
| Texarkana |
500 N. Stateline St.
Texarkana, TX 75501 |
Monday-Friday - 8:30 a.m.-4:30 p.m. (Closed for lunch 1:00 p.m.-2:00 p.m.)
Services Provided
|
(903) 794-8214 |
| Tyler |
909 ESE Loop 323
Tyler, TX 75701
|
Monday-Friday - 8:30 a.m.-4:30 p.m.
Services Provided
|
(903) 561-2732 |
| Waco |
6801 Sanger Ave.
Waco, TX 76710 |
Monday-Friday - 8:30 a.m.-4:30 p.m. (Closed for lunch 1:00 p.m. - 2:00 p.m.)
Services Provided
|
(254) 741-2312 |
| Wichita Falls |
4309 Jacksboro Hwy.
Wichita Falls, TX 76302 |
Monday-Friday - 8:30 a.m.-4:30 p.m. (Closed for lunch from 1:00 p.m. - 2:00 p.m.)
Services Provided
|
(940) 766-6317 |
* Note: The phone numbers in the chart above are not toll-free for all locations. When you call, you will reach a recorded business message with information about office hours, locations and services provided in that office. You may leave a message to request an appointment for help resolving a tax issue or to reschedule an existing appointment. You will receive a return call within two business days. If face-to-face assistance is not a priority for you, you may also get help with IRS letters or resolve tax account issues by phone, toll free at 1-800-829-1040 (individuals) or 1-800-829-4933 (businesses).
Tax Kiosk
Click here to find out more information and the location of a Tax Kiosk in this and other states.
The Taxpayer Advocate Service: Within Texas call:
| Austin |
(512) 499-5875 |
| Dallas |
(214) 413-6500 |
| Houston |
(713) 209-3660 |
Call 1-877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS.
For further information, see Tax Topic 104.
Partnerships
IRS and organizations all over the country are partnering to assist taxpayers. Through these partnerships, organizations are also achieving their own goals. These mutually beneficial partnerships are strengthening outreach efforts and bringing education and assistance to millions.
For more information about these programs for individuals and families, contact the Stakeholder Partnerships, Education and Communication Office at:
Internal Revenue Service
300 E. 8th St., Stop; 6610 AUS
Room 478
Austin, TX 78701
Internal Revenue Service
8700 Tesoro Drive
Stop 6610 SANC
San Antonio, TX 78217
Internal Revenue Service
700 E. San Antonio, Rm C-101 MC
6610 ELP'
El Paso, TX 79901
Internal Revenue Service
1205 Texas Ave., MC 4208 LUB
Lubbock, TX 79410
Internal Revenue Service
1100 Commerce St.
MC 6610 DAL/Rm 1021
Dallas, TX 75424
Internal Revenue Service
8701 S. Gesner, Stop 6610-Hal
Houston, TX 77074
For more information about these programs for businesses, your local Stakeholder Liaison office establishes relationships with organizations representing small business and self-employed taxpayers. They provide information about the policies, practices and procedures the IRS uses to ensure compliance with the tax laws. To establish a relationship with us, use this list to find a contact in your state:
Stakeholder Liaison (SL) Phone Numbers for Organizations Representing Small Businesses and Self-employed Taxpayers.
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